I love this company! They have been so helpful and easy to work with during the last year that I’ve been a customer. I have always had the best experience during any interactions and recommend them to... See more
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Refused to refund me 179$ even after so cancelled my order 4 times in a row and customer service was less than empathetic or helpful. This company is a scam and not to be trusted. Even they site doesn... See more
This was a really good and easy process. Customer service always responded and they worked through issues to get my prescription approved by my insurance company.
I have messaged the support team several times. with questions and clarification on cost of Rx and shipping. I got a complete explanation on dosing and self injections, as well as a recorded message f... See more
Company details
Written by the company
Sunrise is a metabolic health company that is on a mission to make access to the most effective, cutting-edge weight loss medications available to all. The Sunrise doctor-led & individualized weight loss program helps people seamlessly get access to clinically-tested weight-loss medication that has been proven to help people lose 15%+ of their body weight on average.
Contact info
100 Pine Street Unit 500, 94111, San Francisco, United States
- Support@findsunrise.com
- findsunrise.com
4.4
Excellent
366 reviews
Replied to 37% of negative reviews
Typically replies within 24 hours
Do not give them any money
Do not give them any money, they are a scam. I never received the product and can't get a refund and they have no phone number to contact them. Stay clear of this company they are a scam.
Date of experience: March 29, 2025
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This was a really good and easy…
This was a really good and easy process. Customer service always responded and they worked through issues to get my prescription approved by my insurance company.
Date of experience: January 06, 2025
It was smooth and easy
It was smooth and easy. Just waiting on doctor appointment now
Date of experience: April 15, 2025
1000000/10!!
I love this company! They have been so helpful and easy to work with during the last year that I’ve been a customer. I have always had the best experience during any interactions and recommend them to all my friends and family!
Date of experience: April 13, 2025
Excellent service
They were incredibly good and quick to resolve my issue.
Date of experience: April 08, 2025
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Refused to refund me 179$ even after so…
Refused to refund me 179$ even after so cancelled my order 4 times in a row and customer service was less than empathetic or helpful. This company is a scam and not to be trusted. Even they site doesn’t have a primary customer service team I got a response from “May” not even on an email on their platform
Date of experience: March 24, 2025
Great Services that Sunrise provides
Great Services that Sunrise provides. I love this company!
Date of experience: March 24, 2025
This is my 5th go around and I’m still…
This is my 5th go around and I’m still having a great experience!
Date of experience: March 21, 2025
The company provides online…excellent
The company provides online consultations and delivers medications directly to patients, making it easy to access care without visiting a clinic. Sunrise uses telemedicine to make weight loss treatments more accessible and user-friendly.I appreciate the effectiveness of the treatments and the convenience of delivery services.
Date of experience: March 10, 2025
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Always quick to answer my questions
Always quick to answer my questions. Easy to order products and always delivered in a couple days.
Date of experience: February 04, 2025
The team has helped me and guided me…
The team has helped me and guided me through my weigh loss journey. Their customer service team has been amazing every step of the way.
Date of experience: February 26, 2025
I got approved and my medicine all in…
I got approved and my medicine all in the same week. All other doctors denied me ozempic or anything equivalent. Thanks sunrise
Date of experience: February 24, 2025
I Love Sunrise
Sunrise always makes ny experienxe great! They always meet my needs on time!!!
Date of experience: February 19, 2025
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Highly responsive and helpful
Highly responsive and helpful, always quick.
Date of experience: February 20, 2025
The whole process was easy
The whole process was easy. The communication was exceptional!! Shipping was very quick too.
Date of experience: February 03, 2025
better company than many on…
Certainly better company than many on FB.
Good customer service as well
Date of experience: February 08, 2025
Anything I was concerned about was…
Anything I was concerned about was answered right away very understandable I appreciate the friendly service
Date of experience: February 05, 2025
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Amazing service!
I can’t thank Sunrise enough for their work in getting my prescription covered by my insurance company. After years and years of struggling with weight they have put me on a path to good health.
Date of experience: February 01, 2025
Great communication and fast turn…
Great communication and fast turn around!
Date of experience: January 23, 2025
Overpriced
It is way overpriced and I can't believe they expect you to pay that much for the product and the membership. They don't tell you that you have to pay for the medication and the subscription until the end
Date of experience: February 02, 2025
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