Jared White was my guide on the phone. He was amazingly responsive, professional, kind and extremely helpful. He made sure all of my concerns were addressed and questions answered. Jared was confid... See more

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Review summary
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See what reviewers are saying
Both people we worked with to get our documents notarized were extremely helpful, patient and kind. The process in and of itself was super easy and quick too. I wish all customer service worked this w... See more
Procuring this loan was a great experience removing the hassle and delays you would normally encounter through a traditional bank. 1. The sales representative AJ Johnson made the entire proce... See more
Aria was a gem! Please commend her and recognize her for her exemplary customer service. She was kind and patient as well as knowledgeable. We actually laughed through a mildly frustrating process tog... See more
Company details
- #4 of 6 best companies in Mortgage Broker
- #110 of 253 best companies in Non-Bank Financial Service
About Figure
Written by the company
Homeownership gives you options,
Figure unlocks them for you.


Figure is the #1 non-bank home equity lines of credit (HELOC) lender in America.
You can access the cash you need without ever leaving home. Get your rate online in minutes. Approval in 5 minutes and funding in as few as 5 days* at figure.com.
What sets Figure apart?
- Apply with our 100% online application in minutes with funding in as few as 5 days.*
- Lines of credit available from $15k - $400k*
- Faster than a bank loan, cheaper than a personal loan.
- 5 minute approval. No impact to your credit score.*
- Get the funds you need now to start that home improvement project or consolidate your debt.
Contact info
650 S. Tryon Street, 8th Floor, 28202, Charlotte, United States
- 888-819-6388
- help@figure.com
- figure.com
Figure Lending
Replied to 91% of negative reviews
Typically replies within 2 weeks
Brian was friendly
Brian was friendly, professional and explained everything that was needed.
Date of experience: July 06, 2025
Thank you for making the process super…
Thank you for making the process super smooth and easy.
Date of experience: July 01, 2025
Easy transaction
This was an easy transaction. So far I having a great experience with getting a Heloc loan. I would recommend this company to others.
Date of experience: July 02, 2025
Quick and easy
Date of experience: July 02, 2025
So quick and very friendly
So quick and very friendly. Easy process!
Date of experience: July 01, 2025
What a relief....
The customer service and the finalizing of the loan, start to finish was very easy and a huge stress relief!
Date of experience: July 02, 2025
Very Professional
Was very professional and easy to understand the process
Date of experience: July 02, 2025
Quick and easy
Date of experience: July 02, 2025
So the ease of applying
So the ease of applying, the ability to stretch payment terms. The notory process
Date of experience: July 02, 2025
Very professional and easy to do.
Very professional and easy to do.
Date of experience: July 02, 2025
Very easy from start to finish
Very easy from start to finish. I reached out to another provider who did not get back to me promptly. You guys were easy to work with highly recommend.
Date of experience: June 30, 2025
My notary was professional
My notary was professional, polite, friendly, and prompt. Couldn’t have asked for more.
Date of experience: June 30, 2025
The notary was a professional
The notary was a professional, polite, very helpful made the transaction enjoyable
I would recommend them
Date of experience: June 28, 2025
very quick and easy
Date of experience: June 30, 2025
Fastest notary service i have ever…
Fastest notary service i have ever experienced! So easy.
Date of experience: June 30, 2025
Very friendly and quick process
Very friendly and quick process. Please r to work with.
Date of experience: June 27, 2025
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