First Federal Lakewood - Brent Bartlett - NMLS# 913802 Reviews 57

Brent was awesome to work with! He was extremely helpful, knowledgeable, and patient through the entire process. He was quick to respond when we had questions or concerns, and kept us on track for our our specific timeline, which really helped manage the stress of home buying! Thank you Brent!

Date of experience: May 03, 2025

Brent was absolutely great to work with for our loan! My wife and I are very grateful for his kindness and expertise.

Date of experience: June 20, 2025

Brent helped every step of the way. He was kind, professional and answered all my questions. This was a great first experience with First Federal Lakewood and I look forward to continuing as a customer with them.

Date of experience: June 13, 2025

Brent Bartlett stood out from other loan officers/banks by sharing additional information about the loan product. The process was extremely transparent. The personal approach and clear communication was greatly appreciated! As a first time buyer, and a resident physician, who was learning all this new information while at work, I really appreciated Brent's support.

Date of experience: June 03, 2025

This was our second time working with Brent and he was great. Made the process very easy and informed us throughout the way.

Date of experience: June 04, 2025

Brent was by far the most responsive and helpful agent when we were exploring our mortgage options from different lenders. He was equally responsive and helpful from the time we decided to move forward with First Federal Lakewood until we closed on our new house. We highly recommend Brent to anyone looking to obtain a mortgage.

Date of experience: May 20, 2025

Brent was very informative and great to work with. He always answered our questions and assisted in any way he could.

Date of experience: May 19, 2025

First Federal of Lakewood did a great job handling our mortgage. The ability to complete all the paperwork online was very convenient. Brent was very responsive and made sure to explain items during the process.

Date of experience: May 09, 2025

Great experience overall! The agent was knowledgeable and responsive, making the process smooth. A few minor hiccups, but nothing major. Would definitely consider using their services again!

Date of experience: February 04, 2025

Brent was an absolute asset to our first time homebuying experience! He was transparent, helpful, kind, and always made himself available to answer our questions along the way (as first-time buyers, we had plenty!) Thanks to his hard work and incredible communication skills between all of the parties involved, we were able to close seamlessly without any major hiccups. I will recommend him to anybody I know for their mortgage needs.

Date of experience: May 02, 2025

Brent was the absolute best. Very thoughtful and responsive. Handled our loan process very quickly and directly to the point. Easy to talk to or get ahold of. He made the entire process easier.

Date of experience: May 01, 2025

I'm leaving this review 2 years later. Our home buying experience was not great but our mortgage experience with Brent was. He was incredibly responsive, answered every question, and took my many many calls throughout the process. I actually could have gotten a slightly lower rate with another bank but went with Brent because of his excellent customer service.

Date of experience: May 13, 2024

Brent has been incredibly helpful, responsive, and accommodating from when we first reached out to pre-approval to after closing.

Date of experience: April 18, 2025

Highly knowledgeable, professional, good communication in home loan process. Easy to use portal to upload/review documents. Brent was easy to work with and was available for any questions or concerns. Highly recommend.

Date of experience: March 31, 2025

Always responded to any inquires in a timely manner.

Date of experience: March 10, 2025

I cannot recall if I left a rating for Brent but seeing how it's been 2 years and I am returning should say it all. Very helpful and made our lives much easier. Great job and Thank you!!

Date of experience: March 25, 2024

I could go on and on about how fantastic Brent was during this process. He was quick to answer any question and always made my wife and I feel confident in our decision to obtain our home loan through First Federal Lakewood. He treated us with respect and genuine care for our needs. He always kept us in the loop and as first time buyers that meant the world to us helping us navigate the complexity of applying for the home loan. Without a doubt we will be reaching out to Brent when we decide to move again and pursue a new home.

Date of experience: March 18, 2025

Brent was very helpful, answered all of my questions, and was great to work with.

Date of experience: March 07, 2024

Smooth and straight forward process. Brent made it easy to understand!

Date of experience: February 07, 2025

Brent wad absolutely great and took care of all our questions is a very timely manner.
A+
I would recommend him to anyone looking at any sort of banking product.

Date of experience: January 22, 2025