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The Feno Smartbrush gives my mouth a truly refreshed, clean feeling. The full-mouth bristles, along with the foaming toothpaste, feel like they really get in between every tooth and area of the mouth.... See more
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CON EMAIL BOUNCES INSTA NOT LINKED. Took my money and no product, trying to get my money back from American Express!
Company replied
I love how simple this is to use. Tooth brushing can be so mundane and annoying because you have to take turns doing each side but this device not only cuts down time by cleaning each tooth SIMULTANEO... See more
I absolutely love this toothbrush! I'll be the first to admit that I can get lazy with my dental care, but Feno has made brushing my teeth too easy to skip! I have seen improvements not only with my d... See more
Company details
Written by the company
Feno is on a mission to transform oral health and unlock its potential to revolutionize overall systemic health. By harnessing cutting-edge technologies and proprietary formulations, Feno has developed an innovative connected smart toothbrush that provides a comprehensive and efficient oral care solution, delivering a thorough cleaning in just 20 seconds.
Contact info
4130 Overland Ave, 90230, Culver City, United States
- (323) 800-8564
- hello@feno.co
- feno.co
4.1
Great
27 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
CON EMAIL BOUNCES INSTA NOT LINKED
CON EMAIL BOUNCES INSTA NOT LINKED. Took my money and no product, trying to get my money back from American Express!
Date of experience: April 20, 2025
Reply from Feno
Hi Tom, we're truly sorry to hear about your experience. This definitely doesn’t reflect the standard we strive for at Feno. It looks like our team connected with you about a month ago and resolved the initial issue—but if you're still facing problems, we want to make it right. Please reach out to us directly at support@feno.co so we can assist you right away. We're here to help.
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Great experience with there product
Great experience with there product . Happy teeth happy laughing .
Date of experience: February 05, 2025
Reply from Feno
Thanks so much for the kind words! We love hearing that your teeth are happy—and even happier knowing you're laughing too. 😊 If you ever need anything, we’re just a message away. Keep smiling!
Love makes my teeth not look like the…
Love makes my teeth not look like the sunset 😘😘😘
Date of experience: February 03, 2025
Reply from Feno
This might be our favorite review yet 😄 We're so glad your smile is staying bright—and definitely not sunset-colored! Thanks for the love, and keep on glowing!
Happy I found it
The product is great. My teeth and gums feel clean after using. They are responsive to any issues I might have.
Date of experience: January 30, 2025
Reply from Feno
Thanks so much, Mitch! We’re thrilled to hear you’re liking the Smartbrush. We always aim to be as responsive as possible, so if you ever need anything, just reach out. Appreciate your support!
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Like Having A Professional Dental Cleaning At Home
The Feno Smartbrush gives my mouth a truly refreshed, clean feeling. The full-mouth bristles, along with the foaming toothpaste, feel like they really get in between every tooth and area of the mouth. After just 20 seconds, it gives the feeling of thorough brushing and flossing (similar to a post dentist visit), in one easy step. It makes me feel like I'm doing a good job caring for my oral health - especially as a busy mom where I don't always have time to prioritize self care.
Date of experience: November 06, 2024
Reply from Feno
Thank you so much for sharing this—it means a lot to hear! We're thrilled that the Feno Smartbrush is making oral care easier and more effective for you, especially with everything on your plate. You deserve simple, powerful self-care, and we're so glad we can be part of that routine. 💙
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Feno simplifies brushing!
Feno is such an innovative, yet simple solution to brushing your teeth! I truly feel like my teeth are squeeky clean after using my Smartbrush, and I feel like I'm saving myself time during my daily routine which is an added bonus.
Date of experience: November 04, 2024
Reply from Feno
We love hearing this—thank you! It’s awesome to know your Smartbrush is keeping your teeth squeaky clean and saving you time. That’s exactly what we designed Feno for—simple, powerful care that fits into real life. Keep enjoying the routine!
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Great and Easy Tool
Been using for a couple weeks now and love how clean it gets my teeth. Customer Service is very supportive and willing to help however they can. Very easy to use and speeds up my morning. So far I love my experience and highly recommend.
Date of experience: November 01, 2024
Reply from Feno
Thank you so much for the kind words! We’re so glad to hear your Smartbrush is making a difference in your mornings—and that our Customer Service team has been there when you needed support. We’re here for you every step of the way, and we’re thrilled you’re loving the experience so far!
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Cutting Edge Product That Requires Patience and Flexibility
I have had the Brush for around 6 weeks. I love the convenience and how well it brushes my teeth in less than 30 seconds. I am looking forward to my visit to the dentist next year to see if the Brush truly is hitting all the spots in my mouth accurately and correctly. However, the reason why I wouldn’t rate this 5 stars is because after only having the Brush for 6 weeks, the motor has stopped working. For the price point of this Brush, I would expect it to last for many years. I have reached out to the team but haven’t received a response yet. Hopefully, I just received a lemon, and they can replace it and provide great customer service to make up for the inconvenience this has caused. Once things are resolved, I can use the new Brush, and hopefully, it can be durable and not stop working like the Brush I have now. Thankfully, during this trial, I did not throw away my old Brush, so I have gone back to use my Quip toothbrush in the meantime.
Update 1/6/25: The team was VERY responsive in resolving this issue and sent me a new Brush handle that had been working for a while up until now, where it is not recharging. However, after reaching out to the team, I got a response the SAME DAY that a replacement handle and charger will be sent. This is a new product, so issues are expected, but what makes this move up to a 3 star rather than 1 star with the issues is how GREAT the customer service has been in helping and sending replacements. Hopefully, it gets to the point where no more replacements are needed due to the quality and durability of the product. Definitely still a fan. If you like cutting-edge tech, are willing to be flexible, and work with the team regarding any issues that may arise, this is the product for you.
Date of experience: October 10, 2024
Reply from Feno
Thank you so much for taking the time to share such a detailed and balanced review. We’re genuinely sorry for the trouble you experienced with the brush—your patience and understanding through it all means a lot. We're glad our team was able to respond quickly and get those replacements out to you.
As you mentioned, being at the cutting edge can come with some bumps, but feedback like yours helps us keep improving both our product and service. We're grateful you're still a fan, and we’ll keep working hard to earn that 5th star. Don’t hesitate to reach out if anything else comes up—we’re here for you!
Feno is the future of brushing your teeth
We don't think about the future of toothbrushes often, but thankfully, Feno did. If you had told me that my teeth would feel just as clean from a 20-second brush as if I had done a two-minute brush, I wouldn't believe you. However, now that I have a Feno smartbrush, I believe it. Not only that but there's a camera that keeps track of your oral health, providing useful information, not meaningless stats. Buying a Feno has been a win-win all around. My morning routine is more efficient, I know my oral health more frequently, and of course - my teeth feel great. I can't recommend Feno enough!
Date of experience: August 05, 2024
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The Feno brush is a unique way to brush…
The Feno brush is a unique way to brush your teeth! The brush's gentle, yet effective bristles seemed to reach all the nooks and crannies in my mouth effortlessly.
Date of experience: June 14, 2024
It’s such a great product
It’s such a great product! It cleans beautifully and makes my mouth feel refreshed. I’ve never had a tooth brush that has ever done anything close to this one!
Date of experience: June 27, 2024
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I have been dying to try this product
I have been dying to try this product! I literally cannot wait to be able to make my coffee or do dishes are laundry while brushing my teeth. Having to hold the toothbrush and do the work yourself is just too much. This is truly a lifesaver.
Date of experience: July 08, 2024
The amazing brand with fabulous…
The amazing brand with fabulous products!
I suggest, must try!!🥰
Date of experience: June 05, 2024
Game-changing technology
Game-changing technology. I never knew what I was missing with brushing my teeth until I tried the Feno SmartBrush. From how it cleans, to the design, to the technology behind it - just wow! Highly recommend this product!
Date of experience: February 02, 2024
Tooth Brushing Finally Doesn't Feel Like a Chore
I love how simple this is to use. Tooth brushing can be so mundane and annoying because you have to take turns doing each side but this device not only cuts down time by cleaning each tooth SIMULTANEOUSLY but it also gives a more thorough clean due to the amount of bristles it has. There are an average of 18k bristles (electric toothbrushes only have an average of 2.5k) so you really feel the difference, especially where the gumline meets the teeth.
Date of experience: January 24, 2024
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I love the teledentist part
I love the teledentist part. Also, having this level of data, so insightful.
Date of experience: December 12, 2023
No more bleeding gums!
I absolutely love this toothbrush! I'll be the first to admit that I can get lazy with my dental care, but Feno has made brushing my teeth too easy to skip! I have seen improvements not only with my dental health, but most importantly I no longer have painful, bleeding gums since using the Feno system. Thank you for this new, revolutionary dental product!
Date of experience: March 07, 2023
Amazing product and company!
I love this new brushing method! It's so much more effective than my regular old toothbrush or any electric toothbrush I've ever used, and it's so much faster! Really easy to rinse and keep clean too. The customer service is great as well. The team is always very receptive and answers any questions quickly.
Date of experience: February 25, 2023
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