FenceScreen, LLC. Reviews 36

TrustScore 4 out of 5

3.8

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Quality product. Excellent communication. Highly recommend. We used it so our dog would stop barking at everything he sees. Now, he doesn't see much!! Works great!!

Rated 5 out of 5 stars
Verified

The website is intuitive and helpful when ordering multiple different custom size tarp/screens. I was able to order multiple unique sizes for our Dog Kennel area; where every fence line is a different... See more

Rated 5 out of 5 stars
Verified

We have had great experience with this company. received our order very fast and absolutely love the product

Rated 2 out of 5 stars

Ordered privacy screen. Color match to website wasn't great. Panels were well-made, and as advertised (other than color, which is always an issue in ordering online). The big issue is that they shippe... See more


Company details

  1. #5 of 5 best companies in Fence Supply Store

Written by the company

Shop the largest selection of fence privacy screens & custom-printed fence screen wraps in North America. Most extensive selection of materials, colors & print options. Most orders ship free & are processed next business day.


Contact info

3.8

Great

TrustScore 4 out of 5

36 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Quality product

Quality product. Excellent communication. Highly recommend. We used it so our dog would stop barking at everything he sees. Now, he doesn't see much!! Works great!!

Date of experience: June 02, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Love my FenceScreen

Love my FenceScreen - I have it on my deck for privacy, as well as next to my hot tub. Ordering is easy online and the product is delivered within days. Easy to set it up as well.

Date of experience: June 03, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Fencing

Thank you for cutting all the small and big pieces that we were needing. Looks great.

Date of experience: June 02, 2025

Rated 2 out of 5 stars

Inflexible Customer Service Policy

Ordered privacy screen. Color match to website wasn't great. Panels were well-made, and as advertised (other than color, which is always an issue in ordering online). The big issue is that they shipped a custom panel that didn't fit. I called customer service and spoke to them. Order was written on their website, they claim I ordered a smaller size. I didn't create a user account, so I don't have a record of the order I placed - that's my fault. I'm willing to say I may have made an error (though I'm a woodworker, so my measuring skills are really pretty good), and I was willing to pay for the rework. It's also possible they made an error and I shouldn't pay for the rework. They applied the minimum order fee to the rework, making it $300+ for a single panel. That's a business policy, and inflexibility on that factor makes them a poor bet from my perspective.

Date of experience: June 15, 2025

Advertisement
Rated 1 out of 5 stars
Verified

I placed an order on April 1

I placed an order on April 1, 2025. After five times of follow-ups with customer service, I got the order after one month on May 1. The lead time is more than four weeks! The customer service either promised a date to ship the order and could not keep the promise with "sorry for the delay", or gave me the excuse of " we are in the middle of our busiest season".

Date of experience: April 02, 2025

Advertisement
Rated 5 out of 5 stars
Verified

The website is intuitive and user friendly...

The website is intuitive and helpful when ordering multiple different custom size tarp/screens. I was able to order multiple unique sizes for our Dog Kennel area; where every fence line is a different dimension. The only thing I would change is that the custom sizing tag that is sewn onto the tarp is folded in on itself so you need to unfold each one to find this tag and the size that you are looking for. Not a huge drawback at all. Great company and fair prices.

Date of experience: April 02, 2025

Rated 5 out of 5 stars
Verified

Quality workmanship

Quality workmanship, which is a rare in these times when companies are focused more on profit than producing products that are durable and affordable.
I highly recommend this company not only businesses but also residents looking for reliable products and services,

Date of experience: April 01, 2025

Rated 1 out of 5 stars
Verified

Spent over $2k Did not receive complete…

Spent over $2k Did not receive complete order. Called customer service Twice left a message both times no return call. Sent email with details got no response. Bad thing is I wanted to order more fence covering. Unfortunately forced to look elsewhere.

Date of experience: March 03, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Perfect fit custom orders

My 2 different orders were exactly what I needed.

Custom dementions were spot on.

The quality beats anything I can get from the big box stores.

Date of experience: March 02, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look