feelopus.com Reviews 12

My Sound Bed actually arrived. No joke, the batch really came and I must eat my own words about scam company. 19 months after I bought it and its amazing. I must say I was in the same boat after reading all these comments and worries. The problem is that this startup is a poor communicator.

Pro: It arrived & works wonderful.

Cons:

19 brutal months of wait.
Worst support people that keep telling you its gonna come, and are super vague.

Date of experience: May 21, 2025

Ordered the bed, never got it! Asked for a refund and after emailing back and forth for 3-4 months and not receiving my refund I contacted my bank. Since I didn’t file a dispute with the bank in time (hoping I’d resolve with opus) I still haven’t received my $1,900 back. Stay away!!!

Date of experience: September 18, 2024

Scam, no customer support, they make money on your deposit…avoid at all costs

Date of experience: April 01, 2025

Promised the bed for over 6 months! Constant delays, same story - delay in shipments. Now even when they promise a refund, they say it's by check and will take 21 business days. After 2 months I still have nothing other than a reply that they are working on it! Stay away and save yourself the headache.

Date of experience: April 08, 2025

They have no idea about their supply chain and I still haven’t received my deposit back

Date of experience: April 06, 2025

3 months and 4 requests and they still haven’t refunded my deposit.

Date of experience: April 06, 2025

These people are Frauds. They have BLOCKED ME on multiple accounts, deleted my comments and they lie cheat and steal. They manipulate. They took my money and took over 4 years to NEVER deliver. They NEVER apologized and either the CEO is an incompetent to run a company or the employees working for him have poor business management skills and never brought this to anyone’s attention. I have plenty emails, screenshots and comments being ignored. HORRIFIC WASTE OF TIME.

Date of experience: March 25, 2025

Never received my bed!

Date of experience: October 01, 2024

If I could give 0 stars, I would. Ordered my soundbed over a year ago. Reached out through the only method of communication with them, email, over the course of the year for updates, but always the same answer, "It's shipping soon." After I waited a full year, I reached out to request a refund, and they said they would issue it within 10-14 days. I STILL have no refund, and now I'm getting the same answer of "soon". I'm due a refund of over $2,300. How is this company still in business? It seems to me to be a scam to con people out of thousands of dollars, to never receive their product. I have submitted a fraud claim with the SEC as this company is completely fraudulent, just stealing people's money.

Date of experience: February 27, 2025

Terrible customer service when requesting a refund. They’re slow to respond to any and all inquiries and have minimal channels of contact/communication. Avoid the hassle and invest in other healing devices from more established companies

Date of experience: January 23, 2025

Still have not received the bed that was ordered a year ago, asked for a refund and they play the back and forth game of saying they will issue a refund check in the mail but they have not and continue to not have a set date due.. this has been an ongoing matter for 4 months and counting... but ordered the bed LAST December 2023.

Date of experience: December 02, 2024

They have not delivered the Soundbed I paid for in over a year.

Date of experience: August 22, 2024