I have had an awesome experience with Factor Health. I feel like their prices are fair and my medication has been delivered with no problems. The best part of my experience has been my support person,... See more
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The entire process was open and honest. Pricing right up front with no entry level cost shenanigans. Very affordable especially with the longer subscriptions. Customer service is off the charts with C... See more
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I joined the Factor Health last month. The process of joining was very easy and Jennifer was made it a pleasant experience. I made an appointment on line and she called me the second day and went over... See more
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My experience has been extremely great with Factor Health. I did my research and was encouraged by the great reviews, so I expected nothing less. Everyone is so helpful and pleasant. I received quick... See more
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Company details
Written by the company
Factor Health MD is a nationwide telehealth clinic specializing in medical weight loss, hormone optimization, and ED support. We offer doctor-supervised programs using FDA-compliant compounded medications like Semaglutide, Tirzepatide, and Liraglutide—all with flat-rate pricing and no insurance hassles. Our personalized approach means your dose adjusts as your body changes—without extra costs. Every plan includes medication, supplies, virtual consults, and free shipping. We’re here to help you lose weight, restore energy, and feel like yourself again—with expert care that’s simple, safe, and effective. Learn more or get started at FactorHealthMD.com.
Contact info
7901 4th St N #23110, 33702, St Petersburg, United States
- 727-748-1880
- Support@factorhealthmd.com
- factorhealthmd.com
4.4
Excellent
26 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Jennifer Smith has been awesome at…
Jennifer Smith has been awesome at giving me info on what things to eat and stay away from. She regularly checks in to see how my progress is!
Date of experience: July 08, 2025
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Good experience
The whole process has been so easy and Jennifer was always available to answer questions that I have.
Date of experience: March 24, 2025
No Games at Factor Health MD!
The entire process was open and honest. Pricing right up front with no entry level cost shenanigans. Very affordable especially with the longer subscriptions. Customer service is off the charts with Chelsea and Jennifer. They are always responsive to any questions and usually get back to me no later than a couple hours at most. Once meds were ordered they were at my house in four days. The pharmacy package was assembled well for overnight transport. I did a lot of research into these types of services… I’m so happy I took my time and did my diligence. I found exactly what I was looking for!
Date of experience: July 01, 2025
Reply from Factor Health MD
Hi Nick, thank you for the incredible review! We’re so glad your experience matched exactly what you were looking for. Transparency and fast, supportive care are core to how we operate—and it’s wonderful to hear Chelsea and Jennifer made that a reality for you. Your trust means everything to us, and we’re honored to support your journey. Please reach out anytime—we’re always here for you! 💚
I’ve only used the company for a short…
I’ve only used the company for a short amount of time, but so far the customer service was excellent products on time. Also the products performed as expected so I would say it’s an excellent company.
Date of experience: May 17, 2025
Reply from Factor Health MD
Hi Nicholas, thank you so much for the 5-star review! We're thrilled to hear your experience has been smooth so far—from timely deliveries to product performance. Our team works hard to ensure patients feel supported from day one, and we're so glad that’s been your experience. We're here for you as your journey continues and look forward to more great results ahead! 💚
Trust the process and give yourself time
My experience has been extremely great with Factor Health. I did my research and was encouraged by the great reviews, so I expected nothing less. Everyone is so helpful and pleasant. I received quick responses and great guidance. 😊I gave a 4 star today because I just started my Semaglutide journey on June 3rd and need more time. This is my 4th week and I am already 4lbs down, I can feel the difference in my body and in my clothing. I know 4lbs is not a lot but it’s major for me because I’ve been struggling to lose weight loss for so long. I am trusting the process and adhering to my clean eating and small portions. I am really excited about this journey. I will give another update in 1 month. 😁
Date of experience: June 27, 2025
Reply from Factor Health MD
Hi Allana, thank you so much for your thoughtful review—and congratulations on your first 4 pounds down! That’s an incredible start, especially after feeling stuck for so long. Your commitment to clean eating and consistency is exactly what leads to lasting results, and we’re so glad to hear you’re already feeling the difference. We’re here to cheer you on every step of the way and can’t wait to hear your next update. 💚 Keep trusting the process—you’re doing amazing!
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Great customer service and fair pricing.
I have had an awesome experience with Factor Health. I feel like their prices are fair and my medication has been delivered with no problems. The best part of my experience has been my support person, Chelsea, who has answered all of my questions and explains anything I might not understand in such a prompt and caring manner. I am almost 20 pounds down and am feeling better than I have in years. Thank you Chelsea and Factor Health!
Date of experience: June 26, 2025
Reply from Factor Health MD
Hi Jill, thank you so much for the incredible feedback—and congratulations on nearly 20 pounds down! 🎉 That’s a huge accomplishment, and we’re honored to be part of your journey. We’re so happy to hear Chelsea has been such a helpful and caring guide—she truly goes above and beyond for our patients. Keep up the great work, and please don’t hesitate to reach out anytime you need us. 💚
Maybe in time???
At this point in time I can only give three out of five stars. Customer service is great. They answered every single question I have had and they were fast about it. I have hit week five and have noticed no change in weight or eating habits like I did with the other doctor and their semaglutide products that I was with. ( I switched companies due to the fact that it was easier to have it delivered to the door rather than trying to find time to get to my Dr which was over an hour away all the time). I noticed change immediately with food intake and could tell I was taking semaglutide. I don’t notice anything with this product at all??? And I keep thinking at week 5 I should notice something by now. And being in the medical field myself it just doesn’t seem right I guess. Still hoping.
Denise.
Date of experience: June 25, 2025
Reply from Factor Health MD
Hi Denise, thank you for your honest review. We’re glad to hear our support team has been responsive, but we’re genuinely sorry to hear you’re feeling uncertain about your results so far. Your experience matters to us, and we want to make sure you’re seeing the progress you deserve.
Every body responds a bit differently, and it's not uncommon for some patients to take a little longer to notice changes. That said, we’d love to connect you with our medical team to review your dosing, symptoms, and overall plan. We’re here to help fine-tune things so you feel confident moving forward—and we’re committed to making this work for you. 💚
My experience with Factor Health MD
I joined the Factor Health last month. The process of joining was very easy and Jennifer was made it a pleasant experience. I made an appointment on line and she called me the second day and went over all the programs the company had to offer and helped me pick the best one for me based on my profile. I got the product by mail within a week after the pharmacy approved my prescription. So far I’m doing good and hope to get the weight results I’m seeking and Thank you Jennifer for making the process easy and for taking my calls and replying to my texts every time I had a question or concern.
Date of experience: June 01, 2025
Reply from Factor Health MD
Hi Sam, thank you so much for your kind words! We’re thrilled to hear that Jennifer made your experience smooth and supportive—she’s a star, and we’ll be sure to pass this along to her. It’s great to know you felt guided and taken care of throughout the process. We’re rooting for you on your weight loss journey, and we’re always here whenever you need us. 💚
So far I lost 8 lbs going on my third…
So far I lost 8 lbs going on my third week
Date of experience: June 23, 2025
Reply from Factor Health MD
Hi Patricia, thank you so much for sharing your progress—8 pounds down in just three weeks is incredible! We’re thrilled to be part of your journey and can’t wait to see what the next few weeks bring. Keep it up, and remember our medical team is always here to support you every step of the way. 💚
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I’ve been with Factor Health MD since…
I’ve been with Factor Health MD since January and have lost about 30 lbs so far. It’s honestly been such a good experience. I was a little unsure at first doing something like this online, but the process has been easy and straightforward from the start.
Every time I’ve had a question, the team has answered quickly and professionally — and they actually care. It never feels like I’m just another number, and that really matters.
I’ve not only seen steady weight loss, but I also feel better overall — more energy, more confidence, and it’s been a huge boost mentally and physically.
If you’re thinking about trying it, I definitely recommend it. It’s been 100% worth it for me.
Date of experience: June 13, 2025
Reply from Factor Health MD
Jamie, thank you so much for this heartfelt review. Your progress — 30 lbs down since January! — is incredible, and we’re honored to be part of your journey.
We know that starting something new online can feel uncertain, so hearing that our team’s support helped build your confidence means the world to us. It’s our mission to make this process easy, personal, and effective — and your experience reflects exactly what we strive for every day.
We’re so glad you're feeling stronger, more energized, and more confident — and we’ll be here to support you every step of the way!
Excellent support response time
Willing to work with you and a good oneline platform
Date of experience: June 13, 2025
Reply from Factor Health MD
Thank you so much, Jeffrey! We're thrilled to hear you had a great experience with our support team and platform. Providing fast, flexible, and personalized care is what we're all about. We're grateful to have you with Factor Health MD!
Huge waste of money
Huge waste of money (almost $1000). I went with the 6 months deal to start since I had been on the wright loss medication previously and knew it worked. This was assuming I would be given a real product. After 2 months I have Gained 3 pounds. I am injecting the highest dosage possible with the flimsy needle. There are no side effects at all. It must be water in the vial I was given. Extremely disappointed and disgusted that I spent what is a lot of money to me on something that is not working at all.
Date of experience: June 13, 2025
Reply from Factor Health MD
Hi Jill, thank you for sharing your experience — we take all feedback seriously and are truly sorry to hear that your initial results didn't meet expectations. Our clinical team has already worked with you directly to adjust your medication and dosage to better align with your goals.
While we can’t discuss specific medical details publicly due to privacy laws, we want you to know that we are fully committed to supporting your success. We’re confident that the personalized adjustments we made will provide a more effective experience going forward.
Please don’t hesitate to reach out if there’s anything more we can do. We’re here for you every step of the way and hope you’ll consider updating your review as your journey progresses.
Thank you again for trusting Factor Health MD.
Excellent & Efficient!
Easy, yet thorough, which I appreciate! Great customer service and prompt responses have been super helpful. Shipment has been great and efficient! Highly recommend!
Date of experience: May 20, 2025
Reply from Factor Health MD
Thank you so much, Shelly! We're thrilled to hear that your experience has been both easy and efficient—that’s exactly what we aim for. We appreciate your kind words about our team and process. If you ever have questions or need support, we’re always here to help. Thanks again for recommending us! 💚
— The Factor Health MD Team
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Great experience
My experience has been nothing but positive! Everyone I've spoken with has been so friendly and super helpful. I referred my son to Factor Health and he now gets his shots from them!!
Date of experience: May 01, 2025
Reply from Factor Health MD
Thank you so much, Lisa! We're honored to hear your experience has been so positive and that our team made a great impression. Referring your son means the world to us—there’s no greater compliment than trusting us with your family’s care. We’re here for both of you every step of the way!
— The Factor Health MD Team
My experiences with the nurses have…
My experiences with the nurses have been nothing but positive and encouraging! I am happy to have found them. The services are reasonable as well as the prices. Please don’t get fooled by other companies that give you a low fee and high medication costs. If interested please check them out
Date of experience: April 28, 2025
Reply from Factor Health MD
Hi Renee,
Thank you so much for your thoughtful words! We’re thrilled to hear that your experience with our nursing team has been so positive and encouraging — that means a lot to us. We take pride in offering transparent, all-inclusive pricing without hidden markups, and we’re grateful you noticed. We’re honored to be part of your health journey and truly appreciate you recommending us to others.
– The Factor Health MD Team
Great company and great experience…
Any questions or concerns they answer quickly! They check in monthly. Super easy and always willing to answer my questions.my prescription is always there before I need it!
Date of experience: April 28, 2025
Reply from Factor Health MD
Hi Megan,
Thank you for the kind words! We’re so glad to hear you’ve had a smooth experience and that our team has been responsive and supportive throughout your journey. Making sure your prescription arrives on time and that your questions are always answered is exactly the kind of service we aim to provide. We appreciate you being part of the Factor Health MD community!
– The Factor Health MD Team
Quick, helpful communication and shipping!
Just switched over to Factor due to issues getting meds on time from my previous provider. Factor has been extremely responsive to my needs and questions, and they shipped my prescription to me quickly. The most important thing to me is how good they are at responding to me and keeping me in the loop on everything from my current meds to the future of compounding meds for people like me who have benefited so much from their effectiveness. They are the real deal!!
Date of experience: April 16, 2025
Reply from Factor Health MD
Hi Laura,
Thank you so much for sharing your experience. We’re honored you chose to switch to Factor, and we’re thrilled to hear that our team has been able to meet your expectations with timely communication and fast shipping. It’s especially meaningful to know that you feel informed and supported—staying ahead of your care is something we take seriously. We’re here for you and so glad to be part of your journey!
– The Factor Health MD Team
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Easy to work with
Easy to work with. Fair prices. Very attentive. This was a great switch for me.
Date of experience: April 01, 2025
Reply from Factor Health MD
Thanks so much, Fred! We're really glad to hear the switch to Factor Health has been a great move for you. We work hard to keep things simple, fair, and personal — so it means a lot that you noticed. We're here anytime you need us!
I can speak with experience that they…
I can speak with experience that they go above and beyond to take care of their customers. Ask for Jennifer if you can, she does a phenomenal job! Keep up the good work!
Date of experience: April 03, 2025
Reply from Factor Health MD
Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that you felt truly taken care of — that's exactly what we strive for at Factor Health MD. We appreciate your support and look forward to continuing to help you on your health journey!
Amazing customer service …
I started with Factor Health a month ago, I heard about them from a former company I was with . Even though my previous company was amazing, they informed me that they were no longer going to be doing weight loss . They recommend Factor Health, and that they were a trusted company, I was still skeptical. Especially with all of these scams out there. Still wanting to continue loosing weight I put my information in to get more details , and someone reached out right away! One thing about this company is that their customer service is amazing! They stayed on the phone and answered all of my questions and were very knowledgeable, made me feel very comfortable ordering from them. I never felt like they just wanted me off the phone . They let me know when to expect the product, and even the pharmacy’s current shipping time. Which I appreciate so I’m not sitting around waiting for it . product was amazing, came with everything I needed. 10/10 ! Definitely recommend
Date of experience: March 18, 2025
Reply from Factor Health MD
Thank you so much for this incredible review! We know how overwhelming it can be to switch providers — especially in today’s world where trust really matters — so it means everything to us that you gave Factor Health a shot. We're so glad our team was able to put your mind at ease, answer your questions, and give you the support you deserve from day one.
Our goal is to make this process smooth, transparent, and effective — and it’s awesome to hear that reflected in your experience. Thanks again for the 10/10 and the recommendation. We’re honored to be part of your weight loss journey!
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