Rivky was a breath of fresh air! She is definitely an asset to your organization. She listened to my issue, brought knowledge to the conversation, and was empathetic towards my needs. These attributes... See more
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Verified
Placed order jun 1 never got it . Contacted customer service took a month still haven’t received the pair I ordered. They advised me they do no compensation or discounts for there customers!!! Buyer... See more
Company replied
Verified
I have amazing experience because, everything is perfect. Products and services are always incredible. First of all, employee are super helpful, professional and knowledgeable. They are also very k... See more
Verified
Great price on a pair of Maui Jim sunglasses. This is the 2nd pair I have bought from this seller. My only complaint is the shipping notice I received. The DHL tracking said I would receive the order... See more
Company replied
Company details
- #34 of 40 best companies in Glasses Store
- #13 of 16 best companies in Contact Lenses Supplier
- #32 of 40 best companies in Sunglasses Store
Written by the company
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses. Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place. And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names. Whether you need advice before you place your order or require assistance on a current order, EZContacts opticians and helpful staff are here for you through the entire process. Moreover, at EZContacts we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses. Please visit EZContacts.com for more information. Thank you
Contact info
2 BERGEN TPKE UNIT 104, 07660-2390, RIDGEFIELD PARK, United States
- 7182172020
- help@ezcontacts.com
- ezcontacts.com
4.0
Great
39K reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
Verified
Always great service.
Date of experience: July 08, 2025
Verified
Verified
Designer frames
They had the designer frames I wanted at a price I could afford!
Date of experience: June 26, 2025
Rivky was a breath of fresh air
Rivky was a breath of fresh air! She is definitely an asset to your organization. She listened to my issue, brought knowledge to the conversation, and was empathetic towards my needs. These attributes are a lost art in today's AI world! I appreciate her efforts and I believe you should be proud that she represented your company so well.
Date of experience: July 08, 2025
Verified
Amazed at the professionalism & rapid…
Amazed at the professionalism & rapid response to inquiries & purchases!
Great company!
My contacts are always delivered consistently with rapid delivery & correct for clients eyesight! I can see🤗
Date of experience: July 08, 2025
Verified
Ordering online was quite simple
Ordering online was quite simple. Thank you!
Date of experience: July 08, 2025
Verified
Taking to long
Date of experience: July 08, 2025
Verified
Horrible
Horrible. I ordered over 1 week ago before the order was shipped , and according to tracking , the package is still waiting at the facility to be picked up
Date of experience: July 08, 2025
Verified
The promotions you guys carry are the…
The promotions you guys carry are the best
Date of experience: July 08, 2025
Verified
Avoid this company like the plague
Ordered June 19. Just shipped yesterday july 7th..... From a different country! Phone calls... Emails... Chats... Fb messenger..... All this company does is give u the run around. Then when your fed up n say just cancel.... They refuse.. If I could give 0 or negative stars I would
Date of experience: July 07, 2025
Verified
Quick and easy to reorder
Date of experience: July 08, 2025
Verified
Verified
Verified
Great price and delivery
Date of experience: June 27, 2025
Verified
Very quick delivery, I haven't tried my contacts yet but will reviw when I've tried them.
Service was exceptional. I received my contacts in the time expected. I will leave review once tried.
Date of experience: July 02, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Verified
No free shipping
Did not want to pay for 3-5 day shipping but it would not let me choose free shipping
Date of experience: July 07, 2025
Reply from EZContacts.com
Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase.
It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted.
Please feel free to reach out to us with your order number and we'll be glad to look into this for you.
We appreciate your business with us and wish you a wonderful day ahead!
Verified
Verified
The day I purchased two pairs of…
The day I purchased two pairs of glasses, literally a couple of hours after, the price adjusted on the website for one of the pairs to a price almost 50% lower and customer service says there is nothing that can be done to honor that lower price because they show that I already received discounted pricing in the original higher price paid. Makes no sense.
Date of experience: July 07, 2025
Reply from EZContacts.com
Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com so we can gather more details and address your concerns directly.
We value your business and appreciate you for bringing this to our attention.
Verified
Verified
Vast inventory
Vast inventory. Ordering was easy and shipping was quick.
Date of experience: July 07, 2025
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