EyeOns™ Reviews 260

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars
Verified

For the frames I purchased (Hugo Boss 1125/U), Eyeons provided the best price, timely emails informing me of the status of my order and prompt, secure shipping via UPS. As per their guarantee, these... See more

Company replied

Rated 5 out of 5 stars
Verified

I knew the exact frames I wanted and EyeOns had them! Ordering was clear as to color options and sizes. I received email confirmation and tracking information. The item was well packed, in an appropri... See more

Company replied

Rated 5 out of 5 stars
Verified

Fantastic experience! We compared a LOT of online vendors before placing an order for Ralph Lauren frames. The customer service rep we spoke with was honest - everything we were told was true. The fra... See more

Company replied

Rated 5 out of 5 stars
Verified

Item as advertised. Communication was a bit off as no notice of order being made but everything else was fine. Shipment was fine as advertised

Company replied


Company details

  1. #17 of 40 best companies in Glasses Store
  2. #16 of 40 best companies in Sunglasses Store

Written by the company

We carry the latest models of eyewear from all the top designers worldwide. We partner with the most eminent brands far-famed for their extraordinary designs of fashionable and exclusive prescription glasses and well all the newest sunglasses. Our lines include Ray-Ban, Gucci, Tom Ford, Prada, Dior, Carrera, Hugo Boss, Balenciaga, Oakley, D&G, Tiffany & Co, Versace, Burberry, Fendi, Valentino, etc..


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

260 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

I greeted well and waited on in a…

I greeted well and waited on in a timely manner.

Date of experience: June 18, 2025

EyeOns™ logo

Reply from EyeOns™

Thank you so much for your feedback!
We're glad to hear that you were greeted warmly and assisted promptly. Providing friendly and timely service is very important to us, and it's great to know we met your expectations. We look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Item as advertised

Item as advertised. Communication was a bit off as no notice of order being made but everything else was fine. Shipment was fine as advertised

Date of experience: June 11, 2025

EyeOns™ logo

Reply from EyeOns™

Thank you for your feedback! We're glad to hear the item arrived as advertised and that the shipment met your expectations. We appreciate you pointing out the communication issue — we apologize for not sending a notification when your order was placed. We're currently working on improving our communication processes to ensure a smoother experience in the future.

Thanks again for your support, and we hope to serve you even better next time!

Best regards,
Kate

Rated 5 out of 5 stars
Verified

Service & pricing.

Date of experience: June 11, 2025

EyeOns™ logo

Reply from EyeOns™

Thank you for your feedback! We're pleased to hear you were satisfied with our service and pricing. If there's anything else we can do to improve your experience, please don’t hesitate to let us know.

Best regards,
Kate

Rated 5 out of 5 stars
Verified

They sent what was ordered

They sent what was ordered. Maybe not the fastest delivery in the world, but fine.

Date of experience: June 01, 2025

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Reply from EyeOns™

Thank you for your review! We're glad to hear you received exactly what you ordered. We appreciate your patience with the delivery time and will continue working to improve our shipping speed where possible.

Thanks again for your support!

Best regards,
Kate

Rated 5 out of 5 stars
Verified

Glasses were exactly what I was looking…

Glasses were exactly what I was looking for.

Date of experience: April 19, 2025

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Reply from EyeOns™

Thank you so much for your kind words! We're thrilled to hear that the glasses were exactly what you were looking for. Your satisfaction means the world to us, and we hope you continue to enjoy your new look. 😊

If there's anything else we can help with, don’t hesitate to reach out!

Rated 5 out of 5 stars
Verified

Just what I had hoped for!

Date of experience: April 11, 2025

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Reply from EyeOns™

We’re so happy to hear that your order was just what you hoped for! Thanks for sharing your experience – we really appreciate it.

Rated 5 out of 5 stars
Verified

Just what I ordered

Just what I ordered. Thanks for your good service.

Date of experience: April 11, 2025

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Reply from EyeOns™

Thank you for your kind words! We're so pleased to hear your order was just what you wanted, and that you were happy with our service. It means a lot to us. We look forward to serving you again in the future!

Rated 5 out of 5 stars
Verified

Still had my frames in stock

Date of experience: March 28, 2025

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Reply from EyeOns™

Thanks so much for your feedback! We're glad to hear we still had your frames in stock — we always aim to keep a wide selection available for our customers. If there's anything else you need or if we can help you find something specific in the future, don't hesitate to reach out.

Rated 5 out of 5 stars

Arrived Quickly and as Expected

I ordered Tiffany Glasses -- they arrived very quickly. They are exactly what I expected and came with authenticity paperwork .
thank you.

Date of experience: April 05, 2025

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Reply from EyeOns™

Thank you for your kind feedback! We’re so happy to hear that your Tiffany glasses arrived quickly and met your expectations. We take great pride in providing authentic, quality products, and we're glad you had a positive experience. If you ever need anything else, don't hesitate to reach out. Enjoy your new glasses!

Rated 5 out of 5 stars
Verified

Good business on time great product

Good business on time great product

Date of experience: March 21, 2025

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Reply from EyeOns™

Thank you for your kind feedback! We're thrilled to hear that you had a great experience with our service and product. We look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Great experience …

My glasses are perfect and arrived quickly. There’s no question about their authenticity. Great experience overall.

Date of experience: March 21, 2025

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Reply from EyeOns™

Thank you so much for your wonderful feedback! We're thrilled to hear that you love your glasses and that everything arrived quickly. We take pride in offering authentic products, and it’s great to know your experience reflected that. We look forward to serving you again in the future!

Rated 5 out of 5 stars
Verified

Great selection on luxury brand…

Great selection on luxury brand sunglasses. Ordered a pair of Tom Fords and I love them. Fast shipping. Overall great experience.

Date of experience: March 20, 2025

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Reply from EyeOns™

Thank you so much for your kind words! We're thrilled to hear you love your Tom Ford sunglasses. We're also glad you had a great experience with us, from the selection to the fast shipping. We look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Fashion Eyewear

Great follow up on my order.
Great pricing, great selections

Date of experience: March 18, 2025

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Reply from EyeOns™

Thank you so much for your kind feedback! We're thrilled to hear that you’re happy with the follow-up, pricing, and selection. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Glasses arrived early

Glasses arrived early, and transit was very smooth.

Date of experience: March 07, 2025

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Reply from EyeOns™

Thank you so much for your positive feedback! We're thrilled to hear that your glasses arrived early and that the transit was smooth. We truly appreciate your trust and look forward to serving you again in the future!

Rated 5 out of 5 stars
Verified

Will Buy Again

Frames were perfect and arrived quickly. Thank you!

Date of experience: February 14, 2025

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Reply from EyeOns™

Thank you so much for your kind feedback! We're thrilled to hear that the frames were perfect and that they arrived quickly. We truly appreciate your support and look forward to serving you again in the future!

Rated 5 out of 5 stars
Verified

The Perfect Birthday Gift

The Price!! The Price!! The Price!!
I was worried that it would not arrive on time but it did. The packaging was top notch.

Date of experience: February 18, 2025

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Reply from EyeOns™

Thank you for your feedback! We're thrilled to hear that your order arrived on time and that the packaging met your expectations. We understand that pricing is an important factor, and we're always working to offer the best value for our customers. We appreciate your support and look forward to serving you again soon!

Rated 1 out of 5 stars

Be careful

Be careful. I paid an order with visa credit card and they are asking me to re-pay with PayPal and then they will refund on my original credit card. I suppose it is a fraud. We will keep you informed. Filippo

Date of experience: January 27, 2025

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Reply from EyeOns™

Dear Filippo,

Thank you for sharing your feedback. We understand your concern and want to clarify that the payment verification process is a standard security measure designed to protect the credit card owner. Sometimes, payment providers flag transactions due to an incorrect billing address or other suspicious activity. Occasionally, a customer may accidentally enter the wrong billing information, which is why we request verification to prevent any issues.

To ensure the safety of both the buyer and the seller, we offer alternative payment methods like PayPal, Venmo, or Zelle, which can provide additional protection during the transaction. If you have any further questions or need assistance, please don't hesitate to reach out to us at (888) 808-2804 or email us at info@eyeons.com. We are here to help and explain the situation further.

Best regards,
Sam

Rated 5 out of 5 stars
Verified

Replaced my exact glasses frame

Replaced my exact glasses frame. Good price, came quickly. Very pleased

Date of experience: January 10, 2025

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Reply from EyeOns™

Thank you for your feedback! We're so glad to hear you're happy with the replacement frame and that everything arrived quickly. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars
Verified

Positive experience

It was hassle, Free I received the glasses on a very timely basis. I would use this company again

Date of experience: November 15, 2024

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Reply from EyeOns™

Thank you so much for your kind feedback! We're thrilled to hear you had a hassle-free experience and that your glasses arrived on time. We look forward to serving you again in the future :)

Rated 1 out of 5 stars
Verified

Never got my shades rip off

Date of experience: January 10, 2025

EyeOns™ logo

Reply from EyeOns™

Thank you for sharing your feedback with us! We're sorry to hear that you didn't receive your shades as expected. We understand how important it is to get the products you ordered, and we'd love to help resolve this for you.

Please feel free to reach out to us directly at info@eyeons.com or give us a call at (888) 808-2804 so we can look into the issue and assist you further. Your satisfaction is our priority, and we’re here to ensure everything gets sorted out promptly.

Looking forward to hearing from you

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