Verified
I visited a local store to choose the perfect frames before ordering a new pair of glasses online, in order to take advantage of the 60% off 4th of July discount. The personnel were so friendly and... See more
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Verified
Fantastic experience! So easy and quick! The quality is superb. I got a pair of prescription sunglasses and regular progressive glasses. Both are outstanding in quality with my vision being sharp in... See more
Company replied
Verified
I've ordered from Eyemart numerous times. What is very helpful for me to to look at previous orders so I can order the same frames, options etc. In the last 5 years, there are been two occasions w... See more
Company replied
Verified
Great Deals, Stylish glasses, I’m soooo happy with my purchases. I recommend any one reading my review to give Eyemart express a try. You won’t regret it.
Company replied
Company details
- #30 of 40 best companies in Glasses Store
- #137 of 729 best companies in Clothing Store
- #17 of 20 best companies in Eye Care Center
- #4 of 4 best companies in Optical Products Manufacturer
- #7 of 7 best companies in Optician
- #25 of 40 best companies in Sunglasses Store
About Eyemart Express
Written by the company
Doctor founded. People focused.
We were founded by a doctor who had a simple goal in mind: "Be kind and take care of people like family." And for over 34 years, our team of Doctors and Eyewear Experts has grown alongside you and your families in your local communities, going above and beyond to provide the styles you want, at the speed you need, at a price accessible to all.
Glasses in a blink.It starts at our local labs with skilled Lab Specialists working to fill prescriptions in as little as 30 minutes. Then we combine it with same-day pickup in-store and free shipping the next day for online orders to deliver your glasses in a blink. It’s how we make sure our customers never miss a moment.
Care that’s clear to see.Our team of Eyewear Experts love helping kids see clearly for the first time, or making sure you leave our store feeling confident and ready to go see. It’s their care and commitment to our customers that have earned us a Google rating of 4.8 out of 5 stars.
Contact info
United States
- eyemartexpress.com
Made today. Ships tomorrow.
4.3
Excellent
361 reviews
Replied to 83% of negative reviews
Typically replies within 24 hours
Verified
I was required to submit my…
I was required to submit my prescription online because of my states laws, and the lady who helped me do so was fantastic, and the lady who helped me pick up my glasses was also great. Will be back for sure. Thank you
Date of experience: July 07, 2025
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Verified
The young lady at the Killeen store was…
The young lady at the Killeen store was very patient and helpful. Even though she couldn't get me a discount on my glasses in the store she helped me order them on line. Which saved me money. She was very kind and compassionate
Date of experience: July 07, 2025
Reply from Eyemart Express
Thank you so much for taking the time to rate and review your Killeen location. We’re overjoyed to hear you were satisfied with our customer service! We look forward to seeing you again!
Verified
Reply from Eyemart Express
Thank you! ☺️ We always love hearing from happy customers.
Verified
Reply from Eyemart Express
We're glad you enjoyed your store visit. We’re always working to improve our online experience, and we appreciate all feedback given. Thanks!
Verified
Great prices and options
Great prices and options. Easy to order online and glasses were ready within 48 hours.
Date of experience: July 06, 2025
Reply from Eyemart Express
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Verified
Stylist glasses
Great Deals, Stylish glasses, I’m soooo happy with my purchases. I recommend any one reading my review to give Eyemart express a try. You won’t regret it.
Date of experience: July 06, 2025
Reply from Eyemart Express
We're happy to hear that you are satisfied with the stylish glasses and great deals you received. Thank you for recommending us; we appreciate your positive feedback!
Verified
Choose your frames in person before you order online for greatest discount.
I visited a local store to choose the perfect frames before ordering a new pair of glasses online, in order to take advantage of the 60% off 4th of July discount.
The personnel were so friendly and helpful, even printing off all the information I needed.
It was very easy to order online, and a day later my glasses are on their way!
Date of experience: July 04, 2025
Reply from Eyemart Express
You made our day! We really appreciate you sharing your thoughts, and we hope to see you again soon.
Verified
The glasses are fantastic
The glasses are fantastic! They were shipped and packaged safely.
Date of experience: June 30, 2025
Reply from Eyemart Express
We're happy to hear that you find the glasses fantastic, and we appreciate your acknowledgment of our safe packaging and shipping!
Verified
Quick and easy to deal with
Quick and easy to deal with even after I messed up on my order they were quick to help me get it fixed up
Date of experience: July 04, 2025
Reply from Eyemart Express
We appreciate your feedback and are glad you found our service quick and easy. We are also happy we could assist you in correcting your order efficiently!
Verified
Reply from Eyemart Express
Thanks for the compliments! When you’re happy, we’re happy. If there’s anything else we can do for you, please feel free to reach out!
Verified
Easy and accurate registration
Easy and accurate registration, order creation and fulfillment. I got my glasses within two days and they were perfect!
Date of experience: June 30, 2025
Reply from Eyemart Express
So happy to hear about your experience. Thank you for sharing this review!
Verified
Reply from Eyemart Express
Thanks, Sal! We try 😄
Verified
Customer support was quick and…
Customer support was quick and effective when they did not have my updated prescription.
Date of experience: July 02, 2025
Reply from Eyemart Express
We're happy to hear that our support was quick and effective in assisting you with your prescription update! We look forward to seeing you again!
Verified
Disappointed....
Glasses came. They have a red dot imbedded in one of the lenses. I emailed Eyemart and was told to take them to a store.....except that is why I ordered them online, the closest store is 45 min away. I have a full-time job and am the caregiver of my husband.
They just didn't seem to be interested in customer service once the payment was made.
Date of experience: June 28, 2025
Reply from Eyemart Express
We’re sad to hear you had a less-than-great experience. Your feedback is important to us, and we'd appreciate the opportunity to make things right. Please reach out to our customer care line at 1-888-372-2763, and we'll do our best to address your concerns.
Verified
The Best!!
Took great care of us! Fast, informative and helpful for my daughter's first experience. Great friendly staff and great quality glasses.
Date of experience: June 30, 2025
Reply from Eyemart Express
We're happy to hear that your daughter's first experience was great! We appreciate your kind words about our fast service, informative staff, and quality glasses. Thank you for sharing this review!
Verified
Fantastic experience
Fantastic experience! So easy and quick! The quality is superb. I got a pair of prescription sunglasses and regular progressive glasses. Both are outstanding in quality with my vision being sharp in both pairs. You guys are amazing and I recommend you to everyone I know. I will continue to purchase my glasses only at Eyemart express. Thank you so much!
Date of experience: June 27, 2025
Reply from Eyemart Express
You made our day! We appreciate your recommendation and continued patronage! Thank you so much for your feedback and we hope to see you again soon.
Verified
Online Order
This was my first time purchasing online. It was easy to use and I received my glasses in no time. My one suggestion would be to have the description line up with what is in the store. I would have purchased a different a pair had I realized I needed to check the whole color selection, other than that quick and easy.
Date of experience: June 27, 2025
Reply from Eyemart Express
We're glad you found our online purchasing process easy and quick! We appreciate your suggestion about the color selection descriptions. We'll review this to ensure a better match with our store offerings for future purchases. Thanks for your feedback!
Verified
Reply from Eyemart Express
We're happy to hear that everything fit just right for you. Thank you for sharing your positive experience with us!
Verified
Never NEVER get online eyewear from
Never NEVER get online eyewear from
Them! What a disaster from the start. Go with competitor. These people from the online store to the local store are a GIANT disaster
Date of experience: June 30, 2025
Reply from Eyemart Express
All reviews are helpful reviews, so thank you for yours. We’re so sorry about your less-than-stellar experience. Please email our customer service department at help@eyemartexpress.com, and we’ll help however we can.
Verified
The web site was easy to use
The web site was easy to use. Got my glasses super-fast.
Date of experience: June 27, 2025
Reply from Eyemart Express
Perfect! We’re looking forward to seeing you again soon! 👓
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