Eyekeeper Reviews 267

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Really love their glasses and they have excellent customer service. Glasses (readers) shipped from outside the USA, so for me they took 3-4 weeks to arrive due to a hold up in port-customs but in the... See more

Rated 5 out of 5 stars

This is a revision of my earlier review. I ordered 5 pairs of glasses (I have ordered from them before.). One pair broke the first time I wore them. I mentioned it in my review. Eyekeeper immediat... See more

Rated 1 out of 5 stars

Absolute Joke!! Ordered prescription glasses from Eyekeeper on 9 May, waited until 23 May for dispatch, expecting them to arrive next couple of days. Contacted customer service only to be told that th... See more

Company replied

Rated 5 out of 5 stars

Second time ordering reading glasses from this company. Easy site to navigate, with plenty of choices, and at VERY reasonable prices.Dispatch time was speedy and arrived well packaged. I can’t sing th... See more

Company replied


Company details

  1. #33 of 40 best companies in Glasses Store
  2. #31 of 40 best companies in Sunglasses Store

Written by the company

Find your favorite ready-made readers, prescription eyeglasses frames, bifocals, blue light blocking readers, progressive multifocus, transition photochromic glasses online !


Contact info

4.1

Great

TrustScore 4 out of 5

267 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


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Rated 5 out of 5 stars

Fun Glasses

Really love their glasses and they have excellent customer service. Glasses (readers) shipped from outside the USA, so for me they took 3-4 weeks to arrive due to a hold up in port-customs but in the end it was well worth the wait. In fact, I placed another order for the fun and funky set of 6 sunglasses!

Date of experience: July 02, 2025

Rated 5 out of 5 stars

This is a revision of my earlier…

This is a revision of my earlier review. I ordered 5 pairs of glasses (I have ordered from them before.). One pair broke the first time I wore them. I mentioned it in my review. Eyekeeper immediately responded and gave me a refund for them, even though I told them it wasn't necessary. They stand behind their products. Great company! I will definitely order from them again!

Date of experience: July 02, 2025

Rated 4 out of 5 stars

EyeKeepers have a huge variety…

i have been a customer for a long time.I had some issues with a few pairs and they sent me a replacement ,i think their customer service is great.I get numerous compliments on the bright colors .

Date of experience: July 03, 2025

Rated 5 out of 5 stars

Second time ordering reading glasses…

Second time ordering reading glasses from this company. Easy site to navigate, with plenty of choices, and at VERY reasonable prices.Dispatch time was speedy and arrived well packaged. I can’t sing their praises loud enough!

Date of experience: July 02, 2025

Eyekeeper logo

Reply from Eyekeeper

Dear Customer
You can also contact us by email support@eyekeeper.com.

Thank you for your like and support!
We noticed that you gave a low star, but the content was favorable. Allow us to ask if you rated the wrong star?
We sent you an email to communicate with you regarding this query and hope to wait for a reply to your email.

Kind regards,
EYEKEEPER

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Rated 5 out of 5 stars

They stand behind their product!

I had an issue with one pair of glasses that I ordered. I reported it on my review. Customer service contacted me immediately and offered a refund. I am very impressed by this company. I will order again!

Date of experience: May 19, 2025

Rated 5 out of 5 stars

Eyekeeper were fantastic

Eyekeeper were fantastic, they were very efficient on every level. The glasses too are great. I bought multiple ones because i have a tendinous of losing them or breaking them, so it is great to be able to purchase so many at an affordable price.

Date of experience: June 11, 2025

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Rated 5 out of 5 stars

Great Service!

I ordered a set of bifocal sunglasses. One was perfect. The other had different bifocal strengths and was useless. I threw it away. I wrote a review saying I really liked the sunglasses but one pair was useless. Eyekeeper immediately contacted me about the problem - and refunded me the money for the second pair! I didn't ask but they took action. THANK-YOU!

Date of experience: June 03, 2025

Rated 5 out of 5 stars

Excellent lenses and amazing frames!!

Excellent lenses and amazing frames!!! They truly are blue light blocking glasses. Am super impressed and have made another order. Seller is honest and shipping is fast. Also the prices are remarkable for the quality. I would only add one wish...to have more options of oversized frames in the blue light blocking section. Thank you!!!

Date of experience: June 03, 2025

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Rated 5 out of 5 stars
Verified

Great customer service!

Nothing arrived on the day my glasses were supposed to be delivered. However, the issue has been satisfactorily resolved by eyekeeper two weeks later. Still have to pick them up but customer service has been outstanding!

Date of experience: May 05, 2025

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Reply from Eyekeeper

Dear Customer

We apologise for the unpleasant shopping experience.
We have contacted you via email to communicate with you about this issue.
You can also contact us by email support@eyekeeper.com.
We look forward to your reply.
Have a nice day!

Kind regards,
EYEKEEPER

Rated 2 out of 5 stars
Verified

The glasses don't work

The glasses don't work. You can read only if the book is very close to the eyes. And still not well. With the glasses +2 I had no problems. The delivery was very long.

Date of experience: May 05, 2025

Eyekeeper logo

Reply from Eyekeeper

Dear Customer

We apologise for the unpleasant shopping experience.
We have contacted you via email to communicate with you about this issue.
You can also contact us by email support@eyekeeper.com.
We look forward to your reply.
Have a nice day!

Kind regards,
EYEKEEPER

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