Verified
Repeat customer here. Finally leaving a review since they deserve some recognition. All of the cases I bought turned out to be as expected. The first one I bought last year has started to show it’s ag... See more
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They used a courier that NEVER delivered my item (Fast Horse Express - obviously they need to remove EXPRESS from their name!). I asked for a refund, which they processed. However, I then got an email... See more
Company replied
The cases are poorly designed. They will scratch and damage your phone more than a potential accident. The company ships the cases from China, so it takes forever to arrive. If you want to return, you... See more
Company replied
Verified
I wasn't sure what to expect with the print quality, but I have to say, I'm impressed! The design is gorgeous, and even though it's not super detailed, it gives the case a unique, almost vintage feel.... See more
Company details
- #16 of 29 best companies in Cell Phone Accessory Store
Written by the company
Exoticase - iPhone, Samsung, Google Cases & Accessories
Contact info
United States
- 2896434001
- contact@exoticase.com
- exoticase.com
3.9
Great
91 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Cheap Garbage
Ordered a the magnetic ring case for the nothing phone 3a pro, which came late. Magnetic ring broke off of its flimsy hinge within 30 seconds of opening the package. The rest of it isn't much better either, just cheap plastic that I don't think would really protect it at all. BEWARE: CHEAP PRODUCT
Date of experience: June 03, 2025
Reply from exoticase.com
Hi there, we are sorry about your experience. You may reach out to our support and they will help you out. We apologize for any inconvenience.
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I love this glitter case
I love this glitter case! ISurprisnly works with magsafe charger and is a compliment magnet.
Date of experience: May 14, 2025
Very good and very slim aluminum case
Date of experience: April 28, 2025
Fast shipping
Fast shipping — got it in less than a week. The texture of the case is really nice, smooth but with enough grip. Overall, no complaints at all. Happy with the purchase.
Date of experience: May 14, 2025
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The website said 7–14 days for delivery
The website said 7–14 days for delivery, but my order took 20 days to arrive. I was told it was “due to tariffs and longer custom processing times.” Not much I could do since this was the only store selling the 3D effect Balloon case I wanted. It turned out to be okay in the end, but honestly, the print is kind of meh — not as vibrant and high quality as I hoped.
Date of experience: May 14, 2025
The back started to peel after a few…
The back started to peel after a few weeks. I complained but also ordered another one in the meantime. They actually sent me one for free, which was nice. It looks and feels great, and I haven’t had any other issues besides the matte plastic peeling off. But honestly, I’d say it’s worth about half the price.
Date of experience: May 13, 2025
I immediately regretted placing the…
I immediately regretted placing the order because I was worried the back would be too rough or uncomfortable. But the texture is surprisingly smoother than expected. Solid case — feels premium as advertised.
Date of experience: May 04, 2025
There was a mix-up with my order
There was a mix-up with my order, but they let me keep the wrong one and sent the correct case too. Nice gesture!
Date of experience: May 09, 2025
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The case came with a scratch
The case came with a scratch. Refunded.
Date of experience: May 14, 2025
I got my cases in 10 days
I got my cases in 10 days. All of them are good
Date of experience: April 27, 2025
Sara went above and beyond in helping…
Sara went above and beyond in helping me resolve the issue with the case. Kudos to the customer service team
Date of experience: May 05, 2025
I didn't know it was coming from China
I didn't know it was coming from China. Although the frame is nice but the wait is painfully long.
Date of experience: May 06, 2025
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I have been a repeat buyer and every...
I have been a repeat buyer and every case surprises with it's cool design and decent quality.
Date of experience: May 10, 2025
I bought the PerfectFit snap case and…
I bought the PerfectFit snap case and it turned out to be as expected.
Date of experience: May 02, 2025
Beautiful bumper frame.
Date of experience: April 28, 2025
Received the case in about a week
Received the case in about a week. good case
Date of experience: April 06, 2025
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I love the design and feel of the case
Date of experience: April 05, 2025
I received a different case which…
I received a different case which turned out better than the originally ordered one.
Date of experience: April 04, 2025
Don’t buy from this place
Don’t buy from this place. Purchased a device a device in the 28th of March and I was emailed to be notified my purchase was cancelled pending refund!
Not great!!!
Buyer beware!!!
Date of experience: March 28, 2025
Reply from exoticase.com
Hello Iggy, we are sorry about that. We checked and for some reason the package was returned from the logistics warehouse. Your refund should be reflected in your original form of payment within 1–3 days. We apologize for the inconvenience.
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