Exhale Reviews 8,653

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

I love how exhale makes me feel, I can without a doubt feel the benefits from this coffee. My two favourite things on this planet are coffee and honey. Im doing a beekeeping apprenticeship and one day... See more

Rated 3 out of 5 stars

For the most part their products are pretty solid - especially the D9 Live Resin Gummies. But the THCp+HHC+D9 gummies have had major packaging issues and smell absolutely terrible. Often times packagi... See more

Company replied

Rated 5 out of 5 stars
Verified

Excellent products and exceptional customer service! I highly recommend their D9 Gummies. I have ankylosis spondylitis and would often have pain and discomfort and restless sleep. Been taking Exh... See more

Rated 2 out of 5 stars

I like exhale wellness products, but their greediness and poor marketing will deter me elsewhere! I don’t know why they keep trying to lure people in with a fake coupons that never works. Perhaps, I... See more

Company replied


Company details

  1. Homeopath

Written by the company

Experience deep tranquility and inner balance with the best CBD on the web. This magical cannabis compound brings you life-changing wellness benefits without feelings of brain fog, grogginess, or paranoia. With our wide selection of premium CBD products, you are sure to discover something you love.


Contact info

3.9

Great

TrustScore 4 out of 5

9K reviews

5-star
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1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

Tried to place an order

Tried to place an order. Kept getting an error telling me simply “an error occurred. Try again or use a different form of payment.” I did both. Used different browsers and forms of payment. Same error. Tried to contact customer service and only got an AI chat bot named “Cris”. Now, Cris will tell you that it’s not an AI, but I work in created AI chat bots and know one when I see it. I asked basic questions and got canned responses. It asked for my credit card info and that was a big red flag. Never give your credit card info to an AI chat bot. I went to Mr. Hempflower instead.

Date of experience: June 19, 2025

Rated 5 out of 5 stars

I love how exhale makes me feel

I love how exhale makes me feel, I can without a doubt feel the benefits from this coffee. My two favourite things on this planet are coffee and honey. Im doing a beekeeping apprenticeship and one day want to produce my own honey. Im very grateful to get to Enjoy my coffee knowing its been through thorough testing and is optimised for the best interest of my health. Al and Kirsty inspire me loads. Thanks to the both of you for you're hard work in producing the coffee that loves me back ☕️

Date of experience: June 05, 2025

Rated 4 out of 5 stars

Website Said One Thing But Reality Included Addiitonal Fees

The chat was helpful BUT I found the some practices to be bait and click. For instance, I signed up for the emails because the site said I'd get $20 off. After the email came, it was for $20 off $100 purchase. Then the agent gave me 5% off. When I went to check out it did say Free Shipping on orders over $89, but when I was ordering it said Free Shipping on my order tally. After I put in all of my billing info and clicked purchase, I saw where there is a $8.99 shipping fee, for one bottle no less. Just wish the web site was more transparent. :(

Date of experience: May 28, 2025

Rated 5 out of 5 stars

Two thumbs up!

My product always shows up at my house. The website is easy to use. And I truly love the convenience of it all, not to mention they have great products!

Date of experience: April 23, 2025

Rated 1 out of 5 stars

As a long-time Delta-8 cartridge user

As a long-time Delta-8 cartridge user, I feel obligated to share this honest review to protect others from making the same mistake I did. I recently purchased a Delta-8 cartridge from this site called EXHALE and it turned out to be a complete nightmare. This wasn't just a bad product it was a health risk.

Let me be clear: quality matters more than anything when it comes to buying vape carts. it had all the red flags of low-grade oil the color was unusually dark, the taste was chemically harsh with a burnt or plastic-like aftertaste, and it produced an odd throat burn even on low temperature settings.

Within minutes of using it, I experienced a headache, nausea, anxiety, and a general feeling of being unwell the kind of feeling where your body knows something’s not right. The high felt disjointed, foggy, and borderline toxic.

In short: trust your senses. If it looks, smells, or tastes off it is. Don't gamble with your health just to save a few bucks.

Date of experience: April 10, 2025

Rated 3 out of 5 stars

Not what I expected

The order arrived very quickly. I got organic decaf after seeing the ads on social media. Unfortunately, it tastes of nothing. I can’t even smell coffee aroma and can’t understand what the fuss is all about.

Date of experience: March 27, 2025

Rated 5 out of 5 stars

Seniors love your products

I have been ordering from Exhale wellness for 2 years. Every thing I’ve ordered and tried was awesome. Too many different choices especially the gummies. I have tried alot of the delta-9 products and some bud and pre-rolls and they are all very tasty and relaxing! I have also turned on my neighbors in my senior complex and they all are asking me for some of mine. I think your company should offer a sample pouch with something I haven’t ordered so I might try something else. I always get some gummies from your company so when I travel to California or she comes to visit me in Massachusetts we enjoy them together!! Thank- you for creating a fabulous product so every 21+ can experience a great feeling .
Raylene

Date of experience: February 16, 2025

Rated 5 out of 5 stars

My favorite place to order my thca…

My favorite place to order my thca flower and delta products, and absolutely amazing customer service thank you.

Date of experience: December 19, 2024

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Reply from Exhale

Thank you so much for your review and for being a valued customer!

Rated 1 out of 5 stars

Lab reports are all faked - batch numbers mean NOTHING

Go ahead and check their website for their "lab results". Dates do not line up. Even if they were real, test results are over a year old which is a bad sign on its own.

I guess they only make one batch... ever? A bottle manufactured well after the "test date" suddenly doesn't have its own result. Location of manufacturing differs on COA, website, and bottle. Not even that, they aren't even faking labs that should matter, which would be pesticides and heavy metals.

An exact quote from their website:

"Third-Party Lab Reports

A great way of determining the quality of your gummies is to check whether or not they come with a Certificate of Analysis (COA). A COA is an authenticated lab test result from an independent laboratory that verifies the contents of a cannabis product.

Reputable brands provide COAs for all of their products. A COA signifies a legitimate product and instills faith in consumers that they are purchasing a quality product. At Exhale Wellness, we provide COAs for all products, including our Delta-8 THC Gummies.

.......

Lab-Tested & Pure

We send every batch of our D8 Gummies to third-party laboratories for thorough testing. You can rest assured that our edibles are as pure and potent as possible.

What you read on the label is what’s in every gummy. No filler, additives, or preservatives — just pure, all-natural Delta THC bliss! You can view the COAs right here on our website"

Go ahead and check a lab result yourself. See that batch/lot number on the bottle? Try to find a lab result for it. Here is a hint: It doesn't exist.
I've got a bottle right in front of me - batch number 2IJ24011, no COA for it on their website. They claim every batch is tested, so why hide the results for a customer? It's because they don't have it and don't care.

Are they in based in Texas, California, Colorado, or North Carolina? Who knows! Got a city, but no address for somewhere on the other side of the country of where they are manufactured. A quick search for Exhale Wellness in Charlotte, NC yields results only for an unaffiliated therapy company.

Calling customer service, they ask for an order ID number, something that isn't on a bottle. So if you bought it from a shop and not the online retail store, how are they to support you with any questions?

For a company trying to create medicinal products, they are pulling every shady move in the book.

Date of experience: December 17, 2024

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Reply from Exhale

Hi Bob, I apologize for our delay in responding here. There are a lot of points in your review that I'd like to address, and if given the chance, I think I could resolve many of the concerns that you laid out in your email. I apologize if you did not receive the support that you needed when you reached out to our Team. I hope that you'll give us another opportunity to earn your business and properly address your specific concerns.

Rated 1 out of 5 stars

Open bottle of Delta 8 gummies received

I have had a Delta 8 gummies subscription for 1.5 years. The product is great, until it isn't. I received an open bottle and the chat offered me a replacement. What I actually got was 35% off my next purchase. 100% satisfaction guarantee should read 35% customer satisfaction. Open, unsealed bottle? Buyer beware.

Date of experience: September 16, 2024

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Reply from Exhale

Hi Theresa, I'm sorry to hear about your experience! I have looked back over your messages with us and I'll be following up with our Team about how to best handle this as well as reaching back out to you. I do hope that you'll give us another opportunity to earn your business. One of our agents will be reaching out to you.

Rated 3 out of 5 stars

Didnt like the vape pe itself

Didnt like the vape pe itself. Had to puff for a while to get a good hit. Pen would be better with a usb c connection. And a button. Product inside was great.☺️

Date of experience: August 19, 2024

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Reply from Exhale

Hi Chuck, I apologize for the issue you encountered. I'm not sure if you were able to contact our Customer Success Team but we are here to help resolve any issue you're experiencing!

Rated 3 out of 5 stars

Solid, but QA for THCp gummies is terrible

For the most part their products are pretty solid - especially the D9 Live Resin Gummies. But the THCp+HHC+D9 gummies have had major packaging issues and smell absolutely terrible. Often times packaging is completely inconsistent. Unfortunately, these sat around like this for some time and I didn't meet the window for return. Oh well. Other companies to try out. Be careful, if something smells wrong, let them know and they are pretty good at replacing, but the shipping QA is really bad.

Date of experience: August 20, 2024

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Reply from Exhale

Hi Joseph, thanks so much for sharing more information with us about your recent experience. I sincerely apologize for the inconvenience and for our proposed resolution to the issue - I'm going to have a representative reach out to you and I hope that you'll consider giving us another opportunity to earn your business!

Rated 5 out of 5 stars

Excellent Products and exceptional customer service.

Not only does exhale well offer a variety of amazing products, but they also have amazing customer service. I tried a few different gummy products, and have become a regular user of the Delta-9/CBD gummies as they help me sleep and help me with arthritic joint pain. The one and only time there was a minor problem with one of my orders, they immediately sent out a replacement order at no additional cost. I love this company.

Date of experience: August 19, 2024

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Reply from Exhale

Thanks so much for your review and for being a valued customer!

Rated 2 out of 5 stars

Bad website, misleading offers

I like exhale wellness products, but their greediness and poor marketing will deter me elsewhere! I don’t know why they keep trying to lure people in with a fake coupons that never works. Perhaps, I cannot even make a purchase because their website is overloaded glitchy and telling me to select other shipping method or they won’t ship. Their business model and poor website making me go elsewhere. Highly unreliable supplier with a very bad website to buy… slow shipping as well and not free.

Date of experience: August 19, 2024

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Reply from Exhale

Hi DK, I apologize for the issues you've encountered with us. I'm not sure if you were able to contact our Customer Success Team, but we are always here to help resolve your issues. We would appreciate another opportunity to try to earn your business!

Rated 2 out of 5 stars

Faulty lab report

I used to buy these gummies all the time and they were great. However there has been an increase in dangerous Delta 8 and Delta 9 products reaching the market recently. The lab report provided by exhale wellness provided limited information as to what was contained in the product. The QR code shows a lab report for a batch tested a year ago and batch number does not match product SKU. The jar received by a customer is not the jar that was tested in the lab report. Use with great caution, considered unsafe for ingestion.

Date of experience: August 09, 2024

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Reply from Exhale

Hi there, I used the Request Information feature in TrustPilot to get more information related to your review but did not receive any further details. I am unsure what you mean by your claim about an increase in dangerous products, but what I can say is that Exhale has a COA for each product on our website and these are up-to-date and accurate. Additionally, our products are made with 100% natural ingredients, contain no artificial coloring or flavors, and are lab-tested by a third-party laboratory for potency and purity.

Rated 5 out of 5 stars

The products are awesome

The products are awesome, and best of all legal! Customer support is very helpful as well!

Date of experience: July 19, 2024

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Reply from Exhale

Thank you for your review and for being a valued customer!

Rated 1 out of 5 stars

STAY AWAY FRON EXHALE

Absolutely do not go through these guys. They took my money and did not even have the product in stock! And was told it was be a minium of 2 weeks before they shipped it out!! No message on the site or heads up from the team after i ordered... not to mention had I paid for fast shipping... you are getting screwed over. Read the rest of the reviews... this site is TERRIBLE

Date of experience: June 23, 2024

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Reply from Exhale

Hi Jimmy, I apologize for the experience that you had with us. I completely understand how frustrating it is to order something and then be told that it is not in stock. We have made significant improvements to our Operations and Customer Success Teams in the months following your experience, so I want you to know that we are committed to providing you with best-in-class service if you'll give us another opportunity to earn your business!

Rated 5 out of 5 stars

the products are good but customer…

the products are good but customer service needs to be redone. there info doesnt show if produce it indica, sativa. or hybrid. i was on the phone for 30 min, no help called again next day almost 30 min again, no help. machine states will call back within 24 hrs. i need info now not 24 hrs later. service like this isn't worth how good the product is. another co has no shipping sells same products. with no mct, pg, vg. and no peg oil. this is a step towards leaving.

Date of experience: May 11, 2024

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Reply from Exhale

Hi Tony, we appreciate you being a valued customer with us and for your feedback! We hope to make some changes to our website in the new year that will provide our customers with more information about our products. Please don't hesitate to reach out if there is anything we can do for you, we are always happy to help!

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