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Review summary

Most reviewers were somewhat happy with their experience overall. Consumers express varied opinions regarding the fitness aspect of the equipment, with a strong consensus. People seem to appreciate the sturdiness and versatility for different exercises. Some reviewers highlight the ease of assembly and the quality of the equipment for home fitness. Several consumers appreciate the design and the features of the fitness equipment. However, opinions on other aspects such as customer service, quality, orders, and price are mixed, with low consensus among reviewers. Some customers report issues with missing parts, damaged products upon arrival, and slow or unhelpful customer service. Others mention problems with the equipment's durability, paint quality, and the functionality of certain components.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

Replaced my decade-old rack with this. No fancy features, just thick steel and welds. Safety arms adjust quietly mid-workout. Dropped 315lbs during a failed lift – took the hit without a groan. Instru... See more

Rated 1 out of 5 stars

Purchased a weight stack for my cage. Waited four months to get weights with missing paint, rust and no labels. Customer service blamed FedEx even though there was ZERO shipping protection and missing... See more

Company replied

Rated 5 out of 5 stars

The EVOLPOW P3A Tank Power Rack is a game-changer! It’s incredibly sturdy and handles heavy lifts with ease. Assembly was straightforward, and the rack’s versatility stands out with endless workout op... See more

Rated 1 out of 5 stars

My unit arrived with visible scratches, so I reached out for a replacement. Customer service took three days to reply with a generic ‘it’s normal wear’ excuse. I sent photos proving it was shipping da... See more

Company replied


Company details

  1. #29 of 30 best companies in Fitness Equipment Store

Written by the company

Evolpow is dedicated to revolutionizing home fitness with our innovative and space-efficient equipment. Our flagship product, the P3A Power Rack and M2A Smith machine are designed for small spaces yet offers over 100 exercise options, catering to a variety of fitness needs. Built with high-quality materials, our power racks ensure safety, durability, and versatility, making them perfect for any home gym setup. At Evolpow, we are passionate about empowering individuals to achieve their fitness goals without compromising on space or quality. Join us and transform your home workout experience with our cutting-edge solutions.


Contact info

3.2

Average

TrustScore 3 out of 5

77 reviews

5-star
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Replied to 85% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars
Verified

Prompt Delivery. Easy Assembly

Replaced my decade-old rack with this. No fancy features, just thick steel and welds. Safety arms adjust quietly mid-workout. Dropped 315lbs during a failed lift – took the hit without a groan. Instructions could use more illustrations, but assembly took under three hours alone. Four months in, it looks barely used.

Date of experience: June 27, 2025

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Rated 1 out of 5 stars

The cable system on the Evolpow rack…

The cable system on the Evolpow rack broke with one month of light use. I contacted support, and they wanted a video, pictures, and then to respond it was ‘user error’ and no coverage. The steel is thin and feels flimsy, and it’s already chipped away. This company’s warranty is a ##### joke.

Date of experience: June 01, 2025

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Reply from Evolpow Fitness

There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously

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Rated 1 out of 5 stars

Damaged with missing parts and no protection in packaging.

Purchased a weight stack for my cage. Waited four months to get weights with missing paint, rust and no labels. Customer service blamed FedEx even though there was ZERO shipping protection and missing items.

Date of experience: June 10, 2025

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Reply from Evolpow Fitness

There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously

Rated 1 out of 5 stars

Wobbly Frame, Sticky Pulleys, and an Ignored Warranty Claim

The Evolpow I bought was bad and I couldn’t find compatible attachments. Customer service admitted they no longer support it but offered no solution. The rack itself is flimsy, and the paint started peeling after a month. Total waste of money.

Date of experience: June 15, 2025

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Reply from Evolpow Fitness

There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously

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Rated 1 out of 5 stars

Flimsy, Peeling Paint, and No Compatible Attachments Available

My order arrived with a cracked pulley and scuffed parts. The packaging was inadequate, with parts loose in the box. Customer service took a week to respond and sent a replacement pulley that was also damaged. This company’s quality control is nonexistent.

Date of experience: May 11, 2025

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Reply from Evolpow Fitness

There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously

Rated 1 out of 5 stars

Shipped with Damaged Parts, and the Replacement Was Also Damaged

The rack is functional but poorly designed. The lever arms are a hassle to adjust, and the instructions are vague. I also received a damaged weight plate, but customer service was quick to send a replacement, so I’ll give them that. Still, the product quality doesn’t match the price.

Date of experience: April 27, 2025

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Reply from Evolpow Fitness

There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously

Rated 1 out of 5 stars

Rust and Cracked Plates Are Considered "Normal" by This Company

The Evolpow smith machine looked good online, but the pulleys started squeaking after a week. The bolts are already showing rust, and one of the weight plates was cracked. Customer service said rust is ‘normal’ and not covered under warranty. For the price, I expected much better quality. Avoid this brand.

Date of experience: June 01, 2025

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Reply from Evolpow Fitness

There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously

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Rated 1 out of 5 stars

Terrible Quality Out of the Box, Made Worse by Customer Service

Received my with a bent frame right out of the box. The packaging was a mess, with torn plastic and no padding. Contacted customer service, and they took three days to respond, only to say I needed to provide a detailed video of the damage. After sending it, they claimed it was ‘installation error’ and refused a replacement. Terrible quality and even worse support.

Date of experience: May 26, 2025

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Reply from Evolpow Fitness

There is no registered user by this name within our client list, and the reviewer ignored to respond to requests for additional information. This review is deemed fraudulent.
We've reported this to Trustpilot forinvestigation. Authentic reviews help us improve but we take fake feedback seriously

Rated 5 out of 5 stars
Verified

Garage Gym Minimalist​...

No neon lights. No frat bros grunting. Just raw steel, my dog napping nearby, and the satisfying clink of Evolpow plates. The pegboard holds my lifting belt and sanity. Turns out, less clutter = more PRs.

Date of experience: May 05, 2025

Rated 5 out of 5 stars
Verified

​Minimalist’s Take​

Clean design. No unnecessary bolts. The steel frame disappears into my studio space until I need it. Evolpow’s monochrome plates (yes, they do black-only sets) keep things low-key. Sometimes functional is beautiful.

Date of experience: May 21, 2025

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