EVE Bands Reviews 108

I hate to even give them one star! Horrible. Two of the four bands did not match the colors online at all. I asked for a refund through the support email. I was to hear back in two days max. It has been MANY more days. I have emailed them two more times. The phone number is useless. The message says they are too busy to pick up, so contact them with the support email address. The products have to be sent back to Estonia!!!
They only post the 5 star reviews!!! DON'T TRUST THIS COMPANY.

Date of experience: February 21, 2025

My watchband was ordered a month ago- the online track orders option says still not shipped. I have sent multiple emails and tried calling with no response. They took my money- I want to cancel my order and receive a refund and I see no way to process that request.

this company is not trustworthy!!

Date of experience: March 01, 2025

I received my order after more than three weeks. Customer Service does not answer the phone and was not very responsive at all to email questions either.

Date of experience: January 25, 2025

Worst customer service ever ! Ive order 3 bands, still one is missing and one of the two orders is not the model ive order. Wrote several times to the customer services and did many calls, but no one is answering. I absolutely not recommand this company!!

Date of experience: January 13, 2025

Paid shipping and finally got band after a month. No instructions on how to size it. Won't stay clipped. Asked how to send back , no answer. Don't answer phone either. Not a good product or company to work with.

Date of experience: January 20, 2025

Worst customer service ever. The company states that they offer free returns and a 90 day money back guarantee, which is completely false. I am unable to get ahold of a person to process the return. AVOID this scam of a company.

Date of experience: December 20, 2024

I ordered three bands and found that they loosened up easily so I could not create health data on my smart watch.
Eve bands requires that you contact them to get instructions on how to make returns-inconvenient, but I did a few times without a response. Now I have asked how to contact the person who takes complaints about the customer service team. It would be helpful to have full instructions to complete a return promptly without the frustrating back and forth 😠

Date of experience: January 20, 2025

I bought a band for my wife and didn’t fit. Tried to return and continue to get a voicemail box and no one responds to their online support. Not a trustworthy company. AVOID! B

Date of experience: December 10, 2024

My order showed as delivered, yet was nowhere to be found. I have reached out 3 times since the delivery date shown of 12/24/2024 and cannot get a response. Even if they can't do anything about it, an acknowledgement of my reaching out would have gone a long way. Be careful ordering from them.

Date of experience: January 14, 2025

My order came incomplete, missing a watch band -ordered 3 and only 2 arrived. No one from company will respond to my emails, and the customer service phone line says "leave an email", so nobody to talk to. Everything about them is automated, including the emails. No one responds at all.

Date of experience: January 15, 2025

My order came incomplete, missing a watch band -ordered 3 and only 2 arrived. No one from company will respond to my emails, and the customer service phone line says "leave an email", so nobody to talk to. After over 2 weeks of trying to reach out, I am beyond frustrated. How can they do better? Respond to customers to resolve problems.

Date of experience: January 06, 2025

I have emailed EVE customer support several time with questions regarding shipments and returns and have not received any response. It appears that their main office is in Estonia. The US office appears to be just a Digital Media company. Because they did not respond to my questions, they have lost me as a customer.

Date of experience: December 22, 2024

I ordered on 12/3/2024. I got confirmation of my order. They took my money. I have not received my merchandise yet. Today is 12/19/2024. I have emailed twice and called twice. They say they are too busy to talk. They responded to email with auto email saying that they would contact me soon. I have not heard from them yet. I tried to track my order but they said they could not find my order. What can I do?

Date of experience: December 19, 2024

My order was never delivered. The tracking information was invalid. They won't respond or refund me.

Date of experience: December 16, 2024

Good products. Love my first two bands so much I ordered replacements for when they wear out. Customer service was great when I reached out about my purchase.

Date of experience: December 03, 2024

Have purchased 2 evebands - happy with both and look just like the photos on the site. I recommend this store!

Date of experience: December 03, 2024

Lots of variety available and at least the bands I ordered were really nice. Delivered within reasonable time frame and purchase went well, will be ordering again.

Date of experience: December 02, 2024

Get Polaris band in rose gold for my iwatch 9. Package got here in time, the band looks good and was easy to swap out.

Date of experience: December 01, 2024

Awesome quality and pricing and a huge variety of products. I now have 3 bands for my iwatch and they are great. Love evebands and their straps! 💖

Date of experience: December 01, 2024

I love Eve Bands. They have so many bands to choose from it was so hard to choose my new band! I saved 10% with a coupon even though I would have made a purchase anyways. The quality is good and I will be back for more soon :D

Date of experience: November 30, 2024