Euybike Reviews 89

Perfect experience love the service bike is great once I finally figured it out definitely a great buy for the price thanks Euybike!!!

Date of experience: June 22, 2025

Love the ebike.

Date of experience: June 21, 2025

Very easy to navigate webpage, fast shipping

Date of experience: June 22, 2025

i ask for help in ordering an additional part and nothing

Date of experience: June 21, 2025

I reached out to customer service for a replacement motor for my ebike and they told me the motor was available even though the website said the motor was unavailable. When I placed the order I had to order a different motor for a higher price but customer service noticed I needed the other motor and were able to update my order and give me a refund for the cost difference.

Date of experience: May 24, 2025

The bike is a great deal for the price. The only negatives I found was that the seat is not the most comfortable and it doesn’t come with passenger pegs so you have to order seperately besides the passenger seat. The other thing is that there is no ignition but rather only an on and off switch the key is just to remove and secure the battery. So if you want to prevent theft you have to use a bike lock. Otherwise the quality, ease of putting together, speed, handling and braking are excellent and I would recommend it to anyone.

Date of experience: May 24, 2025

I'm LOVING my Euybike K6F.
PRO:
* The F/R suspension is awesome. Smooth ride even on rough terrain.
* The packaging is probably the most care I've ever seen a company take to protect during shipping. The outer box was pristine on arrival, and every component inside carefully wrapped.
* The instruction manual was extremely well-done. Assembly didn't take long, and the bike was road ready quickly.
* I'm at the high end of the max weight, but it still cranks right up to top speed.
* The brakes work great, and although the front-end design inhibits the turning radius a bit - it turns better than I expected.

CONS
* Folding to lift/carry is quite cumbersome to the point I'm not really bothering.
* Riding without the motor is a massive chore in any gear. I'm sure it's a combi of the bike weight and fat tire road resistance.

All that said, I'm enjoying the heck out of it.

Date of experience: May 22, 2025

Great bike , no problems, I have over 700 miles on it now and not one issue.

Date of experience: April 22, 2025

You can depend on EUYbike to respond to your message with concern. My K6 Plus is a fine bike made by a company that will back it up.

Date of experience: May 23, 2025

Ordering was easy and the toolkit that came with the bike was great and my husband will use it for other products. I have already gotten alot of compliments ion my bike. GREAT EXPERIENCE!!

Date of experience: May 22, 2025

There is no phone number or a technician that I can talk to about my problem with my bike

Date of experience: April 22, 2025

No screws, bolts and tools to assembly the child seats and frame!

Date of experience: May 11, 2025

Excellent!
From ordering to delivery, I received top priority and any questions were responded to promptly!
Totally satisfied with all services!!!

Date of experience: April 21, 2025

S4 Pro Max has been great in the first 10 miles. No mechanical problems, easy to use, accelerates up hills, comfortable seat. All the positive reviews are accurate.

All parts worked out of the box without adjustment: brakes, suspension, screen, battery, lights, handle bar controls.

Date of experience: April 23, 2025

Easy assembly! 55 miles in and loving every minute so far!

Date of experience: April 23, 2025

Bike was packaged well and easy to assemble. Everything worked as it should. The dual motors deliver plenty of power, even for steep hills, and the seat is comfortable. Very pleased with the quality and value of the bike.

Date of experience: April 22, 2025

Good quality and service

Date of experience: April 21, 2025

So the bike rides well I've only had it for a week. My issue is with the customer service. I bought the s4 mx pro . It was supposed to come with fenders as per. I got one. It was supposed to come with rear view mirrors . I had to email customer service because it didn't have them . They took a day to get back to me. Then they shipped them. Overall the issue is customer service it would be nice to have a number to call to talk to a human being instead of waiting on an email. Hopefully the bike holds up well over time.

Date of experience: April 21, 2025

I give Euybike K6 Pro a 2 star due to this bike came to me damaged. The phone number on their site doesn’t work. Therefore, I don’t know why they even have one. I had to email them which I found they returned my email in about 12 hours. Although that worked, this type of customer service will never justify a 5 star for me. I do think the bike could justify a higher rating. But again this bike came to me damaged and it also had other issues.

They did send me the replacement parts and videos to fix the problems, but like told them, I didn’t buy a brand new bike to work on it. This bike sat for two weeks awaiting parts. Also the battery was stuck and they told me to pick the bike up and drop it on the rear wheel until the battery dislodges from the bike. I had to do this about 2-3 times before the battery came out. I was told to take a knife and shave the plastic edges of the battery until I was able to pull the battery out. They also said they upgraded the headlight where the new way of mounting had no instructions. Hopefully they fixed this on their website and in their users manual.

Now understand, it took 12 hours for me to get these instructional fixes. They did reimburse me $100 for my troubles. I was able to ride the bike and it rides ok. I was unable to get the ride that the people on YouTube doing their so called reviews got.

I told Euybike I think they should have just replaced the bike. They said the issues I had didn’t warrant an exchange or replacement. They did tell me to take it to a bike shop. I did not have a way to transport the bike, and some of the shops in my area were hesitant to work on e-bike they didn’t sell due to battery issues and insurance (UL certified). This required me to work on the bike myself, although I told them I’m not a bike mechanic.

In saying that, I think I fixed most of the issues. The front brakes still rub and there’s some clicking noise coming from somewhere but I’m tired of the back and forth so this bike is just a 2 star for me. I will take the bike to a shop once I get a bike hitch. I would fold and put in my vehicle but this bike is heavy, awkward, and 81 pounds. Anyway, don’t let my experience give you pause on buying. I hope you have better luck in your purchase if you decide to buy.

Date of experience: March 25, 2025

Date of experience: March 24, 2025