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Review summary

Reviewers had a generally positive experience with this company, appreciating the convenience and ease of purchasing tags online, highlighting the simple process and fast shipping. Some consumers also mention efficient and helpful customer service. People value the reminders and well-designed website. However, some reviewers express concerns about potentially misleading ads, leading to unexpected service fees. Consumers report issues with payments, including unexpected charges and difficulties in obtaining refunds. Some reviewers mention problems with order fulfillment, such as delays. A few customers describe their experience as negative due to fees and communication.

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Rated 5 out of 5 stars

The process was very fast and efficient. We really didn't expect the registration back so quickly. The added price for this process was extremely high. With prices going up, and the ease in which th... See more

Rated 5 out of 5 stars

I wasn’t expecting this so fast! I really didn’t know if my order went through, you should send confirmation once ordered. I also didn’t expect the extra charges but in Maryland everything is over pr... See more

Rated 1 out of 5 stars

They make it sound real simple to get a duplicate title. You sign up thinking it’ll be done for what they tell you with that the original sign-up then they come back with all kinds of more information... See more

Rated 5 out of 5 stars

Fernando was very efficient he was very good explained everything and made me comfortable he was excellent


Company details

  1. Department of Motor Vehicles

About eTags

Written by the company

Online Vehicle Title & Registration Services

eTags is licensed by DMVs in multiple states and prioritizes user-friendly technology and online services to make title and registration processing easier and faster. Whether you need to renew you registration, apply for new license plates, or get your vehicle title, eTags can help with easy-to-use online applications and forms, customer support by phone or email that you can actually get a hold of, and streamlined and direct DMV access in many states.

Vehicle Ownership Transfers

Your may need to transfer ownership of a vehicle title if you bought, were gifted or inherited a vehicle. Additionally, if you moved to a new state, you need to transfer the title of your car, motorcycle or boat to your new state of residence in addition to applying for a registration. Use our advanced web app to submit your information, documents, and electronic signatures, all through some of the highest security protocols that exceed many DMV data protection requirements.

Lost Vehicle Title Replacement

You may need a replacement title if yours was lost, stolen, or damaged. In many cases, you may need your title if you need to prove ownership of the vehicle or are planning to sell it. In some states where titles are held electronically and so no paper copy exists, you may only need to request that the electronic title be printed. In most states, only the owner listed on the title can request it, with some exceptions allowing the use of a Power of Attorney or other documents that prove that a different individual is authorized to request the title.

Vehicle Registration Renewals

eTags can hep you renew your registration online in multiple states such as California, Florida, New York, and Maryland. While many state DMVs require PIN numbers or verified accounts, eTags uses alternate verification methods, allowing vehicle owners to avoid online hassles. We provide additional benefits that many state DMV websites do not such as flexible shipping, assistance with registration holds or stops, digital registration card downloads, and more.

Get Online, Not in Line

Written by the company

Skip the DMV and Go with eTags
You can renew your registration, replace a lost vehicle title, transfer your title and apply for new plates all through eTags. While many DMVs offer some online services, restrictions ranging from holds or stops on your driver or vehicle record, outdated DMV information, and more can result in the inability to complete your transaction online with the DMV. With eTags, you can avoid many of those pitfalls and complete your transaction online, with support agents available to assist you if needed. No DMV appointment required.
Multiple Benefits for eTags Customers
When the DMV office or website just won't do, eTags can help solve many of the frustrations related to vehicle title and registrations. Our online web application means you have an easy way to submit your information, including providing copies of documents such as insurance or ID when required. Our customer support team can help by phone and email as well as text and chat if requested. Not to mention our fast processing, digital registration copies, and flexible shipping are reasons why more and more vehicle owners are choosing eTags.

Contact info

Order Your Vehicle Registration & Title

Renew a registration, replace a lost title, apply for plates, & more

3.9

Great

TrustScore 4 out of 5

2K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars

Renewal express

The process was very fast and efficient. We really didn't expect the registration back so quickly. The added price for this process was extremely high. With prices going up, and the ease in which this was done, you think it could have been much less expensive.

Date of experience: July 06, 2025

Rated 5 out of 5 stars

I wasn’t expecting this so fast

I wasn’t expecting this so fast! I really didn’t know if my order went through, you should send confirmation once ordered. I also didn’t expect the extra charges but in Maryland everything is over priced and taxed!
Thank you- it’s better than going to MVA

Date of experience: July 04, 2025

Rated 1 out of 5 stars

Bait and switch company

They make it sound real simple to get a duplicate title. You sign up thinking it’ll be done for what they tell you with that the original sign-up then they come back with all kinds of more information and documents. They need you try to cancel, and then you get screwed for your Dollars you signed up with there’s no refunds you don’t get your title. They’re a terrible company to do business with.

Date of experience: June 11, 2025

Rated 1 out of 5 stars

Deceitful Practice

This is on me for being in a huge hurry when I proceeded, but it seems so deceitful that when I type in the ACTUAL web address for my county tax collector, this is the first site on the list that comes up. It was too late by the time I went through the entire procedure but I ended up paying $73.00 for a $37.00 registration renewal due to "handling fees". The disclaimer describing Etags as NOT being a government site is all the way at the very bottom of the page in fine print. I thought my tax collectors office had simply changed some things on their site before I realized what happened. It should be against the law for companies like this to be able to supersede everything else on the search engine results when it's NOT precisely what you're looking for...ESPECIALLY when one specifically types an actual address in the search engine. I despise these types of tricks and will never use this company again. I will be reporting to the BBB, consumer reports and the FTC. Just be aware before you proceed.

Date of experience: July 02, 2025

Rated 1 out of 5 stars

Do not use!

They asked for documents that were not required by the FL DMV, the customer service is poor and they asked for the same documents many times.

Date of experience: June 27, 2025

Rated 1 out of 5 stars

This is a scam..how can it be legal

This is close to a scam. I thought I was on my NYS DMV only to find out I am on tags and my Title will take 10 days. NO chance to expedite or anything. I could have walked into a DMV office and done this. I consider this a RIPOFF.

It is even worse than I first thought . They are charging me $144 for something my dealer or DMV can do for between $20-$50 faster. How is it legal for them to present as if they are my state DMV...someone needs to put a notice up.

Date of experience: June 26, 2025

Rated 1 out of 5 stars

Deceptive and Costly!!

I renewed my FL tags through Etags. When I received my renewal letter through the county tax collectors office, the letter stated I could renew at octaxcol.com When you type this address in the search bar, it goes directly to etags which is not the county website. Unfortunately, my husband didn't catch this and paid double for one year to renew my tags. In addition to a one year renewal fee of $36.10, eTags added $21.95 service fee, a $6.95 Agency fee, a $2.13 credit card convenience fee, and $5.95 to ship a regular business envelope that was postmarked 69 cents to mail the tags! The county site charges $37.05 for a one year renewal, we were charges $73.08 through eTags for a one year renewal. This is deceptive and dishonest. I have requested a refund and have submitted a complaint with the BBB. I hope this review will keep others from making this mistake.

Date of experience: June 21, 2025

Rated 3 out of 5 stars

I did not know I was going to have to…

I did not know I was going to have to pay all those fees. Which amounted to $145.64. Next time I will mail my fee in for $110.00. I would have appreciated if you had mailed my notice to me that my tags were due with enough time to mail the fee back. As it was I did not get the notice in time and had to use the eTags.

Date of experience: June 10, 2025

Rated 1 out of 5 stars

I wouldn't

I wouldn't. I never receive what I paid for I pay a 149.95 they would continue asking me for the same document.
That I don't have. Then I said it in the beginning of the transaction, but they steal, took the money. The only one of reimboys me 50 they took for nothing 99.95

Date of experience: June 06, 2025

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