Verified
Created an account, posted photos, paid, and was locked out of my account the next morning. Called in multiple times, got transferred around, and left a voicemail with no response. Update: Got a... See more
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Verified
Although using your platform is easy, the only email I've received was a person affiliated with you that was trying to get me to give, 520 $ to list the tractor at auction. No other interest. Better l... See more
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Verified
Placed 3 ads and after 2-3 weeks I searched my machines they did not appear ? Rep said that the “ Category” section of the machine description sometimes does not function properly. I advertise on... See more
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Verified
I haven’t had any inquiries about my ad after a week. I don’t know what kind of penetration this site enjoys in the market. I found the set up a bit difficult and had to get help from the staff, who w... See more
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Company details
Written by the company
Buy, sell and research new and used heavy equipment. Find the construction equipment for sale, farm equipment for sale, heavy equipment for sale and equipment trailers for sale you desire quickly from our network of trusted heavy equipment dealers.
Contact info
Norfolk, United States
- equipmenttrader.com
Verified
Don't know what's going on... (Update)
Created an account, posted photos, paid, and was locked out of my account the next morning. Called in multiple times, got transferred around, and left a voicemail with no response.
Update: Got a call a little after I submitted this review. My ad has been posted & account unlocked.
Date of experience: October 17, 2024
Reply from Equipment Trader
We're happy to hear that your ad has been posted and your account has been unlocked! If you have any further questions or need assistance in the future, please don't hesitate to reach out via our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761.
Verified
great help from customer service
Date of experience: October 08, 2024
Verified
Easy to put ad in.
Date of experience: September 17, 2024
Verified
So...So
I sell and get more people contacting me from Facebook and craigslist. And they are free
Date of experience: September 11, 2024
Verified
Zero Inquiries
I had zero inquiries and my equipment was priced very low. I made the sale through Facebook Market Place.
Date of experience: September 08, 2024
Verified
No Communication
Communication is non-existent. Absolutely no support.
Date of experience: August 29, 2024
Verified
I was not able to put my phone number…
I was not able to put my phone number in for a contact. I could only add my email address
Date of experience: August 22, 2024
Verified
When I do a search for a equipment…
When I do a search for a equipment trailer on your site, my ad doesn't come up. Seems like a waste of money.
Date of experience: August 16, 2024
Verified
Tough customer service.
I listed a piece of equipment and looked for it on the site while not logged in. couldnt find it....Asked for some assistance from customer service and never received a reply from them.
Date of experience: August 16, 2024
Verified
Quality Efficiency!
Very efficient associates Michal and April
Love working with them.
Set-up was simple
Date of experience: July 16, 2024
Reply from Equipment Trader
Thank you so much for your positive feedback! We're delighted to hear that Equipment Trader made the process very easy for you. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out via our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Thank you again for your kind words and for choosing Equipment Trader!
Verified
No interest parties from this site
Not sure I can blame anyone at the moment. I’ve had zero interested parties contact me through this site as of yet.
Date of experience: July 09, 2024
Reply from Equipment Trader
Thank you for sharing your feedback. We are sorry to hear that you haven't received any leads or interest in your listing. At Equipment Trader, we strive to help sellers connect with potential buyers as effectively as possible. We understand how frustrating this can be and take such issues very seriously. For assistance in preparing a quality ad to attract more leads, please visit our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Additionally, don't hesitate to contact our support team directly at Ads@Traderonline.com. We're here to ensure you have a positive experience selling your equipment on Equipment Trader.
Verified
Not a single inquiry… get more traffic on marketplace
Not a single inquiry… get more traffic on
Date of experience: July 05, 2024
Reply from Equipment Trader
Thank you for sharing your feedback. We are sorry to hear that you haven't received any leads or interest in your listing. At Equipment Trader, we strive to help sellers connect with potential buyers as effectively as possible. We understand how frustrating this can be and take such issues very seriously. For assistance in preparing a quality ad to attract more leads, please visit our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Additionally, don't hesitate to contact our support team directly at Ads@Traderonline.com. We're here to ensure you have a positive experience selling your equipment on Equipment Trader.
Verified
paid for ad and it's not there log in doesn't work
We paid for an ad a week ago that isn't live; when we try to log in it just goes in a circle from logging in, to wanting me to log in again. Cannot see the ad or edit it.
Date of experience: June 29, 2024
Reply from Equipment Trader
We apologize for the difficulties you've experienced with making changes to your ad after it's been posted. Your feedback is invaluable, and we're actively working to improve our platform's usability and functionality. If you continue to encounter issues with saving changes to your ad, please reach out to our support team at Ads@traderonline.com for assistance and at our EquipmentTrader.com Help Center EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Ensuring a secure environment is a top priority, and we take reports of fraudulent activity seriously. Your feedback helps us enhance our security measures. We're here to help ensure that your experience with Equipment Trader is as seamless as possible. Thank you for bringing this to our attention, and we appreciate your patience as we strive to address this issue.
Verified
Reply from Equipment Trader
Thank you so much for your positive feedback! We're delighted to see that Equipment Trader made the process very easy for you. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out via our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Thank you again for your kind words and for choosing Equipment Trader!
Verified
Ease of use and reasonably priced
Date of experience: June 12, 2024
Reply from Equipment Trader
Thank you so much for your positive feedback! We're delighted to hear that Equipment Trader made the process very easy for you. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out via our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Thank you again for your kind words and for choosing Equipment Trader!
Verified
Reply from Equipment Trader
Thank you so much for your positive feedback! We're delighted to hear that Equipment Trader made the process very easy for you. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out via our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Thank you again for your kind words and for choosing Equipment Trader!
Verified
I have yet to get any feed back on this…
I have yet to get any feed back on this piece of equipment.
Date of experience: June 05, 2024
Reply from Equipment Trader
Thank you for sharing your feedback. We are sorry to hear that you haven't received any leads or interest in your listing. At Equipment Trader, we strive to help sellers connect with potential buyers as effectively as possible. We understand how frustrating this can be and take such issues very seriously. For assistance in preparing a quality ad to attract more leads, please visit our EquipmentTrader.com Help Center https://www.equipmenttrader.com/help/305761. Additionally, don't hesitate to contact our support team directly at Ads@Traderonline.com. We're here to ensure you have a positive experience selling your equipment on Equipment Trader.
Verified
I was under the impression my ad would…
I was under the impression my ad would be featured near the top but it’s no where close. Also I have asked Gage, the salesman, to help me on two different occasions to make changes to the ad with no reply. I am very disappointed that I paid over $1200 for this.
Date of experience: June 05, 2024
Reply from Equipment Trader
Thank you for taking the time to provide your feedback. We're glad to hear that you found our listing service satisfactory. However, we’re sorry to learn that your equipment didn't attract the interest you were hoping for. At Equipment Trader, we strive to connect sellers with potential buyers as efficiently as possible. While we work hard to ensure maximum visibility for all listings, there are times when market demand can vary. We appreciate your business and are committed to helping you succeed. If you have any questions or need further assistance, please don’t hesitate to contact us at Ads@Traderonline.com.
Verified
we have only got calls from swindlers…
we have only got calls from swindlers who want us to take fake cashiers checks and people asking me to pull reports that cost $40 that obviously work for that company
Haven’t spoke to any real customers
Date of experience: June 03, 2024
Reply from Equipment Trader
Thank you for bringing this to our attention. We sincerely apologize for any inconvenience you've experienced with scam inquiries on our site. Your feedback is invaluable, and we want to assure you that we are actively addressing this issue to enhance our security measures. Our team is committed to creating a safe and trustworthy platform for our users. We are glad to receive this feedback and are working on a solution. Please feel free to reach out to us directly at Ads@traderonline.com if you would like to discuss this further.
Verified
Login is a pain use passwords!!
Login is a pain
Uploading pics is stupid just upload them from the computer not the extra step if Vimeo
Date of experience: June 06, 2024
Reply from Equipment Trader
Thank you for sharing your experience with Equipment Trader with us. We apologize for the ongoing issue you're experiencing with Equipment Trader. Ensuring a seamless experience is our priority, and we're committed to resolving this matter promptly. Please provide us with more details at Ads@Traderonline.com, so we can address the issue effectively. Your satisfaction is important to us, and we appreciate your patience as we work to resolve this for you. If you have any further concerns or need assistance, please don't hesitate to reach out.
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