Epic Sports Reviews 5,102

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Found the exact style of shirt I was looking for at a great price. Very fast shipping. Shirts are of good quality material light weight and sizing was spot on. I have shirts that I ordered from Epi... See more

Rated 5 out of 5 stars

The ordering was easy, the bag was shipped in a timely manner and the quality is excellent. The bag is very spacious for the girls with all their softball gear. Absolutely love the bag.

Rated 5 out of 5 stars

I’ve ordered 4 times from you supporting two of my daughter’s D1 collegiate beach volleyball teams. Your service and selection are great! My only small gripe would be the length of order fulfillment.... See more

Rated 1 out of 5 stars

I am absolutely appalled and disgusted with Epic Sports. I purchased several sweatshirts that I followed the care instructions for, yet the printing faded quickly and the sweatshirts have become ragg... See more


4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

Wow ,some sites are too good to be…

Wow ,some sites are too good to be true.Epic sports is too good and its true .The people ,the prices ,the customer service is second to none .I have spent over $800.00 in the past 4 months and the quality of the product are great.

Date of experience: June 15, 2025

Rated 4 out of 5 stars

Minor issues

The Color of the logo came slightly different than the proof. The Jerseys seem ok quality, some had weird seams. I guess you get what you pay for

Date of experience: June 24, 2025

Rated 1 out of 5 stars

Will Not Resolve Problems, U-Pay Return Shipping For Their Mistakes.

USE EPIC CAUTION! Even when it is their mistake, Epic will try to charge you a restocking fee and make you pay for the return shipping.

Ordering From Epic Sports, was an Epic Mistake. I ordered a case of hats from Epic for around $200.00 plus shipping. The hats that I ordered were the same brand and exact model number that I had ordered in the past from a different supplier.

When the hats arrived, I discovered that the hats were totally different. Evidently the manufacturer of this item, changed their design, without also changing their model number and size code.

Again, I ordered what should have been the same identical, hats. The ones that I received, still had the previous size code, but the interior band size was a large, and not the previous small to medium OSFM as they were still labeled.

The interior and head band was also sewn differently. Even if we could tolerate the style difference, the extra large size, made them totally unusable for our purposes. That is unless you like hats that rest on your ears and fall off when you look down.

I know that Epic does not manufacture the hats. However one's only recourse is to go back on Epic to resolve the problem. Upon contacting Epic, it was obvious that they did not read your email or care at all about customer service. They have their non-responsive procedure. Regardless of what happened, they automatically send you a return authorization and tell you what all you have to pay to return the items.

When I tried to return ship the same box back to Epic, it was going to be right at $100.00 to do so. On top of that, the only way they would wave their huge restocking fee, was if you placed another order with them, for the same original amount, within so many days. And of course one had to pay the shipping for that second order too. I remind you that all of this, was for them shipping me something that was not what I ordered.

I never received an meaningful response from Epic that was responsive or even mentioned my issue. It was all self serving procedure. I finally had to file a dispute with my charge card company to overturn the transaction.

Evidently, Epic was no better at responding to the charge card company, than they were in responding to me. The charge was reversed, because they did not provide an appropriate response to the charge card company. It took me 2 months to recover my money, but at least I was successful.

I hope this review will help others avoid the time wasting grief that I experienced with Epic Sports.
Is there anyone out there, with a really big head, that would like to buy some hats? (smiling)

Date of experience: June 03, 2025

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Rated 4 out of 5 stars

Badgered for a review

This review is submitted to try and stop the email badgering for a review. I ordered a product, it arrived. It was OK. That's what's supposed to happen.

Date of experience: June 17, 2025

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Rated 5 out of 5 stars

Another great shopping experience with Epic Sports!

Found the exact style of shirt I was looking for at a great price. Very fast shipping. Shirts are of good quality material light weight and sizing was spot on. I have shirts that I ordered from Epic Sports a few years ago and I still am wearing them today. Great quality! Thanks again for another great shopping experience!

Date of experience: June 30, 2025

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Rated 5 out of 5 stars

The ordering was easy

The ordering was easy, the bag was shipped in a timely manner and the quality is excellent. The bag is very spacious for the girls with all their softball gear. Absolutely love the bag.

Date of experience: May 29, 2025

Rated 1 out of 5 stars

Purchased a pair of baseball pants and…

Purchased a pair of baseball pants and needed them quickly. I paid for expedited shipping and they took three days to send the wrong size and in trying to get my full money back. I got scammed out of $30 plus $10 to return the item. I asked many times to have them call me and discuss it, but they would only chat once a day and it took a month and a half to get a partial refund and the prepaid postage label they sent me was not prepaid. I had to pay another $10 due to Ship it back only to get a partial refund . I asked for a manager and they said the manager was aware and agreed with their decision. This is horrible customer service and I will never shop with them again!!

Date of experience: April 24, 2025

Rated 1 out of 5 stars

I am absolutely appalled and disgusted…

I am absolutely appalled and disgusted with Epic Sports. I purchased several sweatshirts that I followed the care instructions for, yet the printing faded quickly and the sweatshirts have become ragged and poor quality. Despite multiple attempts to contact customer service and sending pictures of the defective products, my concerns have been ignored. Instead of addressing the issue, they keep closing my tickets without resolution. This is horrible customer service and a total disgrace. I strongly advise against buying from Epic Sports—spend your money elsewhere where you'll be treated with respect. Do not waste your hard-earned money on their products, especially as a gift for loved ones. You will regret it.

Date of experience: June 05, 2025

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