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2.0
12 reviews
I placed an order with this company for three alarms a month ago. I never received the order. I have emailed them on numerous occasions without any reply. I never received the alarms. I did request a refund, never received a reply. Be wary as this company, is not reliable.
Date of experience: July 07, 2025
Scam company do not buy from them! Email address doesn't work, just bounces back. Took 6 weeks to deliver alarms by which time to late and unable to return as their email address doesn't work. AVOID!!!!
Date of experience: July 07, 2025
Absolute crap. No delivery. No response to multiple emails. ,DONT ORDER FROM THIS COMPANY. They say they are obsessed by customer service. WHAT A JOKE. Am raising with my bank for a refund.
*** CROOKS ***
Date of experience: May 01, 2025
I really want to like this company. The idea is so needed. I bought an alarm a couple of years ago for me and a friend as we both were walking alone after work to cars etc. My one died after very little time. So I reached out to them and they did send am immediate replacement. However this died super quickly as well. What's the point in these if you can't guarantee they'll work? The material is also impossible to keep clean. It looks super grubby I've tried to clean it many times. A pity as I wanted to support this little business.
Date of experience: April 11, 2025
I ordered when I got mugged - never arrived. Was only when I notified my bank I got a refund after months.
Date of experience: January 06, 2025
I purchased 3 x Gen 1 alarms at a cost of £60. Upon arrival they appeared to be good quality and were indeed VERY loud. However, upon attaching to my dog walking bag and town handbags, I found the alarms would go off at random times, causing shock and embarrassment. It happened so much, that I had to stop using them. The pin releases too easily when you are just walking around and the whole alarm falls to the ground, creating a scene (when you don't want it to!). They are not fit for purpose. I contacted customer service and they did kindly send out ONE replacement, however, the replacement of course had the same issue as the other 3, so it was pointless. £60 is a lot of money to have wasted. All alarms on the market appear to be the same and have the same design flaws, so in spite of this company's claims that their alarms are "different" and finally decent, it appears this is untrue. Just more marketing BS to prey on the fears of the vulnerable for profit. Mass produced and over-priced Chinese junk like all the rest.
Date of experience: December 04, 2023
This personal alarm is not fit for purpose. Very weak sound and light. Would not recommend to buy. Same as cheap alternative from eBay but 5 times more expensive.
Date of experience: April 08, 2024
They were good until they weren’t. I had good experience with their support before, but when I contacted them last month I received no answer at all, and I tried different ways. The alarm goes off at random times, it’s unusable and I don’t know how to dispose of it.
Date of experience: March 13, 2024
Went off several times so now I don’t carry it as I have to find it and put the top on it and it’s really embarrassing when it goes off in the middle of work ect
Can’t find a company number for a refund
Date of experience: November 20, 2023
Exactly what the other 2 reviewers are saying ….ordered beginning of October STILL haven’t received my order 2 months later!….no response to emails and I know they’ve seen my Instagram messages but haven’t replied!….now to go through the palaver of opening a case through PayPal to get my £50 back! What a con…..avoid at all costs! 🤬😤
Date of experience: October 10, 2023
Agree with previous review.
We have received a faulty alarm from this company. It does not work at all.
No reply to emails requesting assistance.
Date of experience: October 27, 2023
Just shockingly bad.
Husband purchased 2 alarms in Feb 23. One failed after 3 months - keeps going off all the time for no reason.
This company has no phone number. It doesn’t respond to website comments. It did reply to a negative Facebook book review but did nothing at all to resolve the problem.
I have nothing good to say about this company or its products. Avoid.
Date of experience: July 03, 2023
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