Verified
Would definitely recommend Ellie Belle for high-end apparel, shoes, bags and jewelry. I ordered a pair of Gucci sandals at a fantastic price! I wanted them by a certain day for an event and Katy Ande... See more
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Whoever is running this company, BRAVO!! They know Customer Service. My order was late, and they emailed me updates any chance they could letting me know what was going on. Full transparency. And S... See more
Verified
Didn’t get question answered - where is my package! I have a time crunch and frustrating not knowing
Company replied
Verified
The in season Gucci purse I ordered arrived beautifully with all its authenticity cards attached. I have never ordered a designer bag from another site outside the designer retail store, so I was nerv... See more
Company details
- #169 of 724 best companies in Clothing Store
- #32 of 45 best companies in Cosmetics Store
- #2 of 3 best companies in Custom Tailor
- #93 of 137 best companies in Jewelry Store
- #43 of 80 best companies in Men's Clothing Store
- #51 of 127 best companies in Women's Clothing Store
Written by the company
Ellie Belle – Designer Fashion, Beauty & Bespoke Tailoring Ellie Belle is a premier boutique based in Eden Prairie, Minnesota, offering a cselection of women’s and men’s designer fashion, beauty, and custom tailoring services. Our collection includes hand-selected pieces from leading European fashion houses, sourced with care and authenticity from trusted global partners. We specialize in private shopping experiences, expert bridal and formalwear alterations, and bespoke gown design, all delivered with one-on-one attention in our appointment-only boutique. From timeless silhouettes to statement styles, every detail at Ellie Belle is designed to make our clients feel seen, styled, and exceptional. We are committed to providing thoughtful service, authentic pieces, and a shopping experience you can trust. Visit our Eden Prairie boutique or shop online.
Contact info
16570 West 78th Street Suite 120, 55346, Eden Prairie, United States
- +1 (800) 771-3948
- contact@elliebelle.com
- elliebelle.com
4.2
Great
92 reviews
Replied to 80% of negative reviews
Typically replies within 24 hours
Verified
Didn’t get question answered
Didn’t get question answered - where is my package! I have a time crunch and frustrating not knowing
Date of experience: June 28, 2025
Reply from Ellie Belle
Hi Nancy,
Thank you for your feedback, and we're sorry to hear that your order didn’t arrive as quickly as expected. We understand how frustrating shipping delays can be.
We’ve reviewed the tracking details. Unfortunately, it appears there was an unexpected delay with UPS in transit, which was beyond our control. That said, we’re actively monitoring the shipment and are happy to assist further in any way we can. According to the latest update, your package is scheduled to be delivered by Wednesday. Please don’t hesitate to reach out to our Client Services team directly with any questions you may have.
Warm regards,
The Ellie Belle Team
clientcare@elliebelle.com
Verified
I enjoy shopping with your company good…
I enjoy shopping with your company good product great customer service
Date of experience: May 16, 2025
Verified
great price and fast service
Date of experience: May 14, 2025
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Great company and service
I was googling another brand online and Ellie Belle popped up. Their price was cheaper on the bag I was looking for, still a hefty price, but I gave it a shot and so glad I did. What a great business. Item arrived on time and well packaged. I will shop here over and over again. I love supporting smaller boutiques instead of the big corporations that don't care.
Date of experience: April 05, 2025
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One of the best stores
Ellie Belle has to be one of the best luxury brands I ever purchased from. My order was a gift for a loved one. I had some hiccups with UPS and calling UPS got me nowhere, so I reached out to the customer service team at Ellie Belle. I wasn't sure what they could do since it was obvious this was out of their hands. But they sent out another package which assured me they would follow up with UPS and keep me updated.
Date of experience: April 20, 2025
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Everything I ordered arrive
I appreciate the fast shipping. My orders came in separate boxes, but all arrived on time
Date of experience: April 05, 2025
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Sample arrived in this tiny cute…
Sample arrived in this tiny cute package that my cat thought was a mouse. Full size perfume came the next day, minus the cat drama.
Date of experience: April 27, 2025
App.
App crashed right as I was ordering but customer service swooped in like retail superheroes and fixed everything. Still arrived next day.
Date of experience: April 23, 2025
Verified
Delivery was great.Orderinh was easy.
Date of experience: April 25, 2025
Took 3 weeks for item to arrive!
Took 3 weeks for item to arrive!
Item is authentic, but took way too to long for delivery.
Didn't offer any accommodation for the delay.
Date of experience: March 14, 2025
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Lovely
I ordered a Burberry scard and it is absolutely lovely. It is soft and can be worn in so many ways. As a gift, it was perfect who does not want a great scarf.
Date of experience: April 02, 2025
Fast shipping!!!
It's been really great shopping at this store. I would recommend shopping here. Very dependable customer service. Fast shipping!!! Thanks again for a great experience.
Date of experience: March 14, 2025
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Very reasonable prices
Very reasonable prices. Great savings for me
Date of experience: March 13, 2025
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Flawless Customer Service
I'm very happy with all of my purchases so far. I really just want to commend the customer service team, especially Andy and Katy. My interactions with both of you have been amazing, and I really appreciate how you've always helped me to source and find hard to find designer items.
Date of experience: March 16, 2025
Personalized service
They actually have a phone number that humans answer and attend to you. That is a Personal service that means everything to me!
Date of experience: March 13, 2025
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Husband was home when the watch arrived…
Husband was home when the watch arrived and almost ruined his own surprise. Had to ninja-intercept the delivery guy with Olympic-level stealth.
Date of experience: March 13, 2025
Verified
I still haven’t received my order 2…
I still haven’t received my order 2 weeks later or any updates on my order.
Date of experience: February 25, 2025
Reply from Ellie Belle
Hi Luda,
Your order was shipped via UPS, and we want to ensure you receive it as soon as possible. We have sent you an email with your tracking details and an update on your shipment. If you haven’t received it, please check your spam folder or reach out to us at support@elliebelle.com and we’ll be happy to assist you. Please let us know how we can assist you further.
Best regards,
Ellie Belle Customer Support
There were some good things
There were some good things, but also a fair share of frustrating moments. I wouldn't say it was terrible, but I expected more.
Date of experience: February 12, 2025
Great experience with this company
Great experience with this company. Fast shipping and authentic new product. Customer service was very helpful and responsive with all of my questions.
Date of experience: February 10, 2025
Verified
I never received the items in my order
I never received the items in my order, no shipping email or tracking information and never got a response from customer service when I reached out
Date of experience: January 24, 2025
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