I had spent over 100+$ on multiple products and no confirmation email or update just money taken right out of your account. No word or response
Company replied
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
I had spent over 100+$ on multiple products and no confirmation email or update just money taken right out of your account. No word or response
Company replied
I purchased an order back in April 2025 to give the product a go. Turning 30, you start worrying about Collagen productivity and all, haha! The order came quick, not damaged at all and was package... See more
I’ve been using Elevates products for over two years now with excellent results. The quality is great and the strength is consistent (as opposed to other brands I’ve tried). Their customer service is... See more
I wrote a bad review on here a couple of weeks ago, once they realised my mistake they couldn’t have been more helpful, so I am just writing to apologise for this miscommunication. I would happily r... See more
Written by the company
1309 Coffeen Avenue #5418, 82801, Sheridan, United States
Replied to 75% of negative reviews
Typically replies within 1 month
I had spent over 100+$ on multiple products and no confirmation email or update just money taken right out of your account. No word or response
Date of experience: June 10, 2025
Reply from Elevate
I purchased an order back in April 2025 to give the product a go. Turning 30, you start worrying about Collagen productivity and all, haha! The order came quick, not damaged at all and was packaged well. Some great elements to the order were the extras you get, like the whisk and air tight tub, I also really appreciate the calandar to keep an eye on consistency too, which can be great for neuro-spicey brains, like mine.
Sadly, even with consistency the products just didn't work for me or agree with my body, that's ok and that's what trying new things is all about and I was able to try it due to the lovely money back guarantee you recieve from the business, which makes it rather trustworthy!
That trust came through as I got in touch with Alex, the customer service team about my thoughts and experiences and they came back SUPER QUICK. Literally within mins (though some replies may be slower depending on when you send them, so keep that in mind and give them grace). They issued a full refund too and were incredibly empathetic and understanding. It honestly meant the world. I was sorry the product didn't work for me but I'm still providing a great review because really everything else was just top notch and I really feel like I was listened to. We need to stop blaming and shaming businesses for things that aren't in their control, because everything that was in their control was fabulous and appreciated.
Thank you for allowing me to try your products and for wonderful, kind and empathetic customer service.
Date of experience: June 29, 2025
Despite being assured my order was cancelled, my account has been debited. Rubbish service, unreliable and don’t keep to their word
Date of experience: June 15, 2025
Reply from Elevate
Date of experience: May 14, 2025
Product arrived in timely fashion. Question is how many gummies are actually in the jar
Date of experience: May 05, 2025
My husband purchased some elevate gummies for me to try for my Lupus pain. The gummies did ease joint pain and help provide me a good night’s sleep. Plus, they taste great. I love that the gummies are all natural. Other brands we looked at used artificial dyes, which I was not a fan of. I would definitely recommend this product.
Date of experience: October 12, 2024
I’ve been using Elevates products for over two years now with excellent results. The quality is great and the strength is consistent (as opposed to other brands I’ve tried). Their customer service is great too. I had a problem with a container that had a faulty cap that wouldn’t open and they solved the problem quickly and to my satisfaction. I highly recommend them!
Date of experience: March 01, 2025
I like the emails letting me know when my product will be delivered.
The only issue is the product inconsistency. The taste and product size is not the same with each order. The taste has been very bitter with some jars.
Would like peach added as another flavor.
Date of experience: May 07, 2025
The mixture in your gummies works best for me. I previously used E-Hale gummies. That mixture seemed to contribute to my insomnia not so with Elevate. Will restock when I need more elevation.... thanks!
Frank
Date of experience: May 07, 2025
There was a prompt that popped up that asked about what I was looking for and answered a few questions and gave me a suggestion, that suggestion was right on point. I've tried the gummies for sleeping and was not disappointed. I also tried a few other carts and the flavors were good. They got the job done. Ordering was a breeze and shipment was delivered within the time it said. Will be ordering soon again.
Date of experience: October 18, 2024
The products were fantastic! Better than I expected! The site was easy to navigate and products were reasonably priced (loved the 420 sale!). I’ll be a life long customer! Also, I get the best sleep of my life after I eat them, I call it time traveling because I close my eyes, and when I open them it’s morning!
Date of experience: April 21, 2025
Good vibes da very 1st order that I tried it was very good goodies, like rocks & grass , u. No. Gotta do it over again, like nice crew ,U no good vibes , 420 any time .Pedro.castro 06 20 2022
Date of experience: May 06, 2025
I utilize CBD and over-the-counter THC products to help with post-surgical nerve pain and have come back to the Elevate products after trying a few brands. I particularly love the Blue Lotus Gummies and am able to tailor the dose by whether I take a half or whole gummy, depending on the pain level. Nothing else helps and so these products are life-saving for me.
Date of experience: May 05, 2025
No matter how badly I screw things up, they always make it right for me. True story. And my personal preference is Delta 8. Smooth, not rough, and always a reliable, relaxing, buzz. But I’m not stoned and can function well.
Date of experience: April 22, 2025
Customer service is awesome!
Had to reach to their service and it was answered right away!
For me the flavor and color are important. Both kill it!
Prices are great too!
Date of experience: April 01, 2025
The gummies work great for helping with sleeping.
Date of experience: May 06, 2025
Quality products at a great price Good taste Love the way I feel after taking delta 9 Use delta 8 for sleep
Date of experience: May 01, 2025
It is impressive the quality of the edibles. They are exactly as described in the website so in respect to the description great job. The edible flavors are also very good 👍🏽. I recently ordered a few of the new flavors which I am excited to try. Keep up the great work.
Date of experience: August 07, 2024
Reply from Elevate
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