Zero customer service, a lot of hassle
The one star is for the équipement, which is excellent. The lack of other stars is for the fancy website that features so much about designing and building the most beautiful home gym with fabulous experts. None of which we experienced regardless of how much we asked. We were very much left to our own devices and had to do a LOT of chasing, sourcing on our own and design on our own. Absolutely disappointing and frustrating.
Date of experience: September 15, 2024