We bought a new steam washer and dryer that was delivered on a Thursday. The dryer was scratched and damaged. They offered us $70 off to take the damaged dryer. We refused the dryer. Instead of ma... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
They were very quick in their delivery and everything meant to my satisfaction.I have had nothing but good results from electronics express as of now
Wow, I’m so impressed. From thinking they were a scam to being delivered a beautiful fridge across the country. Super fast freight and the best prices. The transaction was very smooth. Ordered online,... See more
Company replied
Excellent customer service from Online Sales Associate, Joshua McDaniel. I was kept up-to-date with the entire order process, given postal tracking information. If I had any issues or needed any help,... See more
Company replied
Company details
- #68 of 107 best companies in Electronics Store
- #14 of 18 best companies in Appliance Store
- #10 of 19 best companies in Computer and Accessories Store
- #15 of 19 best companies in Computer Store
- #4 of 5 best companies in TV store
- #2 of 2 best companies in Washer and Dryer Store
About Electronic Express
Written by the company
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Contact info
418 Harding Industrial Dr, 37211, Nashville, United States
- 615-259-2031
- trustpilot@electronicexpress.com
- electronicexpress.com
Replied to 62% of negative reviews
Typically replies within 48 hours
The dispatch system sucks
The website was fairly easy to use,the installation when perfect my only problem was the dispatch system,had no clue no clue at all what was going on, I should call the corporate headquarters
Date of experience: June 15, 2025
Delivery was on time
Delivery was on time but with certain shows the volume has to be turned up real loud.
Date of experience: June 14, 2025
Great experience.
They were very quick in their delivery and everything meant to my satisfaction.I have had nothing but good results from electronics express as of now
Date of experience: June 28, 2025
Unhappy with delivery service of appliances.We bought a new steam washer and dryer…
We bought a new steam washer and dryer that was delivered on a Thursday. The dryer was scratched and damaged. They offered us $70 off to take the damaged dryer. We refused the dryer. Instead of making good with a speedy delivery of a new dryer, I cannot get a new one for 5 days. I cannot wash clothes because the water has to be off because of the steam feature between the washer and dryer. Clothes are piling up. Very unhappy with the delivery service used by Electronic express. They were not nice or helpful when we tried to get an earlier delivery.
Date of experience: July 03, 2025
On time delivery with professional setup
Date of experience: June 25, 2025
The men that delivered our dishwasher
The men that delivered our dishwasher were courteous and professional. Thank you
Date of experience: June 10, 2025
I bought two items from your store…
I bought two items from your store within the last month air conditioner and a Sharper Image fan. The price was great delivery was fast and thank you for great service. I will shop again.
Date of experience: June 24, 2025
Online order
Online order. Fast shipping and delivery. Excellent packaging of a fragile product. No issues whatsoever.
Date of experience: June 23, 2025
Service and shipping was was fast
Date of experience: June 23, 2025

Reply from Electronic Express
Great place to Buy!
The product was in stock, shipping was free, and delivery was within 3 days.
The price was the lowest that I found for a new unit on the internet.
Date of experience: June 21, 2025

Reply from Electronic Express
Well Done, item as described and on time.
Transaction was easy, communication very transparent, and QUICK DELIVERY.
Date of experience: June 20, 2025

Reply from Electronic Express
Great Service!
The shipping was very fast! There was an issue with one item being out of stock, but I was informed and promptly received my refund. I would definitely recommend them.
Date of experience: June 21, 2025

Reply from Electronic Express
10/10 recommend
We absolutely love our washer & dryer set! Affordable and works perfectly!
Date of experience: June 07, 2025

Reply from Electronic Express
Easy ordering, fast shipping
Easy ordering, fast shipping and fair pricing on the item I ordered
Date of experience: June 20, 2025

Reply from Electronic Express
Excellent product
Excellent product , so far happy with purchase... incredibly quite.
Date of experience: June 19, 2025

Reply from Electronic Express
Website inventory not accurate
I made a purchase on the website for a laptop and then a few days later got an email that they didnt actually have that laptop and they cancelled my order.
Date of experience: June 19, 2025

Reply from Electronic Express
The crew that delivered and installed…
The crew that delivered and installed our washer dryer were crisp and professional. A very good experience.
Date of experience: June 17, 2025

Reply from Electronic Express
Online order
Quick and easy to use website. I placed order and it was delivered pretty quickly as well.
Date of experience: June 16, 2025

Reply from Electronic Express
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.