Electric Skate HQ Reviews 25

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

No reply for customer service in email I ordered a week a ago still no updates

Rated 5 out of 5 stars
Verified

Good service and excellent advice. I ordered a blink s2 during my stay in the us and wanted to take it with me to europe by plane.....due to problems other customers had i was informed to better canc... See more

Rated 5 out of 5 stars
Verified

I couldn’t be more pleased with the product i have purchased. It was worth every penny, only took less that a month to deliver, and the response time when emailing the site is very quick. %100 positiv... See more

Rated 5 out of 5 stars
Verified

The best service in the industry im satisfied 100 percent ESHQ GOT ME ON MY BOARDS WITH NO WAIT,THANKS GUYS AND GALS DOWN THERE AT ELECTRIC SKATE HQs!

Company replied


Company details

  1. Skateboard Shop
  2. Sporting Goods Store

Information provided by various external sources

Electrify your ride with a long-range electric skateboard or longboard from ElectricSkateHQ.com. We also carry quality replacement parts, rad gear, skater apparel, gifts for your favorite skateboarder and more. Check us out NOW!


Contact info

3.6

Average

TrustScore 3.5 out of 5

25 reviews

5-star
4-star
3-star
2-star
1-star

Rated 1 out of 5 stars

Scam

No reply for customer service in email I ordered a week a ago still no updates

Date of experience: January 21, 2020

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Rated 1 out of 5 stars
Verified

Wrong range description.

Wrong range miles described in your website. It shows 12 miles range on your description and I just ride 4 miles. I want to return it. It was fully charged and I just ride one time to not approve. I liked the exterior but the range it was too low.

Date of experience: September 20, 2019

Rated 5 out of 5 stars
Verified

Good service and excellent advice.

Good service and excellent advice.
I ordered a blink s2 during my stay in the us and wanted to take it with me to europe by plane.....due to problems other customers had i was informed to better cancel the order....best service in my opinion

Date of experience: July 23, 2019

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Rated 5 out of 5 stars
Verified

I couldn’t be more pleased

I couldn’t be more pleased with the product i have purchased. It was worth every penny, only took less that a month to deliver, and the response time when emailing the site is very quick. %100 positive customer experience!

Date of experience: June 02, 2019

Rated 5 out of 5 stars
Verified

Great customer service

Customer service was great! I had a problem with my order and they went the extra mile to resolve the problem.

Date of experience: May 07, 2019

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Rated 5 out of 5 stars
Verified

Bruh lemme tell you something

Bruh lemme tell you something. they sent me a replacement remote, and it was stolen, and they sent me another one free of charge. How nice is that!

Date of experience: February 02, 2019

Rated 3 out of 5 stars
Verified

Connection is bad…

Controller cuts in and out like it's a bad connection and sometimes gets stuck on the on position. While riding it just cuts off.

Date of experience: January 05, 2019

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Reply from Electric Skate HQ

Hello Josh, We're sorry to hear you are having a problem with your remote controller. Contact us on Support@ElectricSkateHQ.com so that we can get that issue resolved for you!

Rated 5 out of 5 stars
Verified

The best service in the industry im…

The best service in the industry im satisfied 100 percent ESHQ GOT ME ON MY BOARDS WITH NO WAIT,THANKS GUYS AND GALS DOWN THERE AT ELECTRIC SKATE HQs!

Date of experience: December 10, 2018

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Reply from Electric Skate HQ

Thanks for your review Mark! We appreciate you for being such a GREAT CUSTOMER!!! 😀

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Rated 4 out of 5 stars
Verified

Long shipping time

They have great customer service and my gloves felt very premium but it took like 2 weeks to ship. Also the gloves should not be $70 in my eye. I’m not sure how much the gloves cost to make but I think they could be around the $45-$50 range

Date of experience: December 08, 2018

Electric Skate HQ logo

Reply from Electric Skate HQ

Hello James, Thank you for your review! We apologize for the longer than expected wait time; the gloves were temporarily out of stock when you ordered and we sent them to you as soon as they came in. Glad you like your new esk8 gloves! 👍

Rated 1 out of 5 stars
Invited

Was a great longboard for the first…

Was a great longboard for the first week then the battery power started to die with each charger and now I let it sit for a few days without using it went back to hop on it and go to the beach and it won't even turn on now kind of feel like I wasted my money

Date of experience: September 18, 2018

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Rated 5 out of 5 stars
Invited

Exceptional customer service

Customer service worked with me every step of the way. My method of payment was unconventional (split on two cards), I had a problem with the product and had to return it. There was no-hassle and no cost to me. Very friendly, attentive, and timely.

Date of experience: September 13, 2018

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Reply from Electric Skate HQ

Thank you Mike! It was a pleasure to take care of you. :)

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