Verified
We recently bought a home in Maine and Sarah was such a blessing to work with. The rates they were offering were better than any other offered and the process went very smoothly. Sarah was very helpfu... See more
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Verified
I had never performed a wire transfer and was nervous about messing it up when transferring funds for a closing! The bank staff did s wonderful job walking me through the process and making sure every... See more
Verified
Getting scammed via cc is stressful and Rebecca helped me to navigate how to dispute this issue and made it easy and stress-free. Thank you for all of your kind assistance :)
I’ve used Evergreen CU for multiple recreational vehicle loans. I had concerns that buying a used RV out of state was going to be complex, but Happy A. and the team at Riverside in Portland made the... See more
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Company details
- #46 of 112 best companies in Financial Institution
- #3 of 4 best companies in ATM
- #4 of 7 best companies in Credit Union
About Evergreen Credit Union
Written by the company
Evergreen CU is one of the largest credit unions in Maine, with over $580 million in assets and serving over 30,000 members throughout southern Maine. We proudly serve the banking needs of individuals, families and local businesses in Cumberland, York, Sagadahoc, Androscoggin, Oxford, and Lincoln counties.
Serving Mainers Since 1951
Written by the company
- Committed to Serving All of Southern Maine
- With world-class service and products with you in mind, Evergreen is always committed to serving those who have made us who we are today: Mainers. From checking accounts to mortgages, and CDs to auto loans, we're growing with you.
Contact info
225 Riverside St. , 04103, Portland, United States
- 207 221 5000
- egcu.org
Evergreen Credit Union
4.7
Excellent
362 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Mortgage for new home
We recently bought a home in Maine and Sarah was such a blessing to work with. The rates they were offering were better than any other offered and the process went very smoothly. Sarah was very helpful through everything and was always available to answer our questions. We would highly recommend their services to anyone. Sarah is very knowledgeable, patient and just a genuine soul to work with!
Date of experience: April 23, 2025
Verified
Getting scammed via cc is stressful and…
Getting scammed via cc is stressful and Rebecca helped me to navigate how to dispute this issue and made it easy and stress-free. Thank you for all of your kind assistance :)
Date of experience: May 21, 2025
Verified
Worried about wiring money…
I had never performed a wire transfer and was nervous about messing it up when transferring funds for a closing! The bank staff did s wonderful job walking me through the process and making sure everything was correct and accurate!
Date of experience: May 19, 2025
Verified
5 stars EGCU Staff
EGCU staff are always professional, friendly and helpful.
Date of experience: May 15, 2025
I had such a pleasant experience…
I had such a pleasant experience working with Denise M. at The Scarborough Branch. She was very professional but down to earth at the same time. Because of her I’m permanently changing over to Evergreen CU.
Date of experience: May 05, 2025
Reply from Evergreen Credit Union
Thank you for sharing your experience, Trisha! We're happy to help.
Best,
Emma
Evergreen CU
Verified
I dealt with Bailey and she is awesome
I dealt with Bailey and she is awesome. Great customer service, great personality.
She is truly an asset to your company.
I know she worked in another department for a while and I missed working with her. Glad she is back.
Date of experience: May 13, 2025
Reply from Evergreen Credit Union
Hi there,
Thank you for sharing your experience with Bailey! We'll pass this review onto her; she will be so happy to see it!
Best,
Emma
Evergreen CU
Great Experience!
I’ve used Evergreen CU for multiple recreational vehicle loans. I had concerns that buying a used RV out of state was going to be complex, but Happy A. and the team at Riverside in Portland made the experience extremely easy. They are thorough and very helpful!
Date of experience: May 05, 2025
Reply from Evergreen Credit Union
Hi Scott,
Thank you for leaving a review! Happy does a great job, and we're glad she helped you with your RV purchase! Don't hesitate to reach out if you have any other questions.
Best,
Emma
Evergreen CU
Fast response and turnaround time on loan application
Quick, easy, professional and friendly. Did I say quick? Like, lightning speed. I so appreciate your help Kathy!
Date of experience: April 09, 2025
Reply from Evergreen Credit Union
Cathy is the greatest! We're happy to hear you had a great experience at our branches.
Thank you,
Emma
Evergreen Credit Union
Good luck getting a loan
This bank only want to do business with high income folks. I applied for a auto loan and they approved it but once they saw I was a disabled veteran they pulled out. The had all my income and all they needed for the loan. Credit was approved they just didn't want to be seen with the middle class I guess.
Date of experience: March 25, 2025
Reply from Evergreen Credit Union
Hi Dan,
Here at Evergreen Credit Union, we have immense appreciation for those who have served. We take pride in our military loan discount and support local organizations, such as the Travis Mills Foundation in Rome, ME, that help veterans every day.
We would like to hear more about your loan application process. Whenever it is most convenient, call us at (207) 221-5000 or visit your closest branch in Naples, Windham, Portland, South Portland or Scarborough. We hope you will consider Evergreen Credit Union for your next loan with us.
Best,
Emma
Evergreen CU
Redirected
Everything about Evergreen is…
Everything about Evergreen is fantastic. And I love love the new Scarborough branch.
Date of experience: March 21, 2025
Reply from Evergreen Credit Union
John, we're so glad to hear about your experience at our Scarborough branch! Feel free to stop by again if you ever have any questions, or call our Member Experience Center at (207) 221-5000.
Best,
Emma
Evergreen CU
Superb service and easy to deal with
Casey and Jennel have been absolutely fantastic to work with, easy paperwork and super fast service. I will continue to do business here for years to come!
Date of experience: March 10, 2025
Reply from Evergreen Credit Union
Thank you so much for sharing your experience with us, Dean! Our team is happy to help. If you have any other questions, feel free to reach out at (207) 221-5000.
Best,
Emma
Evergreen CU
Thumbs up to Evergreen Credit union for…
Thumbs up to Evergreen Credit union for the great years of service. Starting with Lisa who is President of ECU congrats, and Alex most recently for all your help. Thanks to everyone else for the great service. 13 years of great Small town service 😃
Thanks
Kirk & Pam Lemke
Date of experience: February 24, 2025
Reply from Evergreen Credit Union
Hi Pam,
As much as we appreciate your kind words, we cannot take credit for them as we do not have an Alex or Lisa on our team. We're so happy to hear about you positive experience, though!
If you're a member with us, we're happy to chat with you about your account at (207) 221-5000. You can also chat with a team member at any of our branches in southern Maine.
Best,
Emma
Evergreen CU
Auto Loan
Applied for an auto refi loan at the Windham location two weeks ago and have left 5 voicemail messages for the person I was dealing with and to date those messages have never been returned. Very poor customer service.
Date of experience: January 24, 2025
Reply from Evergreen Credit Union
Hello Mike,
We appreciate your patience throughout this process. We’ve connected with our team in Windham and they are ready to help you. For questions regarding your loan, please reach out to our Member Experience Center at (207) 221-5000 (press 3 when prompted).
Thank you,
Emma
Evergreen CU
Redirected
Awesome customer service
Awesome customer service. Sarah Webb helped me with loan process. She’s very professional, patient, friendly and quick at responding. I would recommend Evergreen CU to anyone. The service is excellent! The tellers are great and always helpful.
Date of experience: January 27, 2025
Reply from Evergreen Credit Union
We're happy to hear about your experience with Sarah! Thank you for leaving a review, Lisa.
Best,
Emma
Evergreen CU
Verified
Great help super nice and helpful…
Great help super nice and helpful helped me make the choice to stay with evergreen
Date of experience: December 11, 2024
Reply from Evergreen Credit Union
Hi Nicole,
Thank you for sharing your Evergreen Experience! We hope you continue to stay with us for years to come.
Best,
Emma
Evergreen CU
Redirected
Excellent customer service!
Excellent customer service!! Helped me with travel concerns with my debit card. Was able to get a credit card in a day! Explained the EGCU App and how it works.
Date of experience: December 03, 2024
Reply from Evergreen Credit Union
We're glad our team was able to help you! Travelling is hard, but we got your back.
Best,
Emma
Evergreen CU
Verified
I have all of my banking with…
I have all of my banking with Evergreen. My car loan included. So when it came time to get a new one I really wanted to keep financing with Evergreen for my new car loan. Everyone was great and helpful and made it work. Thank you again.
Date of experience: November 04, 2024
Reply from Evergreen Credit Union
Thank you very much for sharing your experience with us, Lorrie!
Best,
Emma
Evergreen CU
Verified
Great customer service
Casey was a pleasure to deal with, quick response times, knowledgeable, I've been doing business with Evergreen C.U. many years, always great rates !
Date of experience: November 05, 2024
Reply from Evergreen Credit Union
Thank you very much for your kind words, Tony! We're happy to hear of your great experience with Casey and our team.
Best,
Emma
Evergreen CU
bank and staff great, ATM locations are terriable.
I have had great experience with them, but, I do have one large gripe, and that is the lack of atm locations in the Windham, Gorham, Westbrook area. There is 1 available atm and that is at the bank in North Windham. It would be nice to see some free ATMs be brought to Westbrook / Gorham area so you don't have to drive 20 - 30 min just to use a free ATM.
Date of experience: October 15, 2024
Reply from Evergreen Credit Union
Hello there,
Thank you for sharing your experience about our ATMs. You can use any participating Shared Branching credit union and you won't incur ATM fees. You can find Shared Branching locations at egcu.org/sharedbranching.
We always strive to make access to your money as convenient as possible. Please don't hesitate to reach out to our Member Experience Center at (207) 221-5000 (press 3 when prompted) if you have any questions.
Verified
Casey was amazing with the used auto…
Casey was amazing with the used auto loan & ensured I got 1% Military Discount on the loan rate. Check was ready upon arrival to local branch.
Date of experience: September 25, 2024
Reply from Evergreen Credit Union
Hi Brian,
Thank you for sharing! We're happy to hear you got the most out of your loan with us. Thank you for your service.
Best,
Emma
Evergreen CU
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