My phone call started with my agent (Denver Forbes) he made me very comfortable talking about the insurance I needed. He was very professional and cared about my needs, and got my coverage at a rate... See more
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Johnathan Torres was awesome!!! He was very informative on what policy I should consider... I would recommend him and Fidelity Life all day long!!! I am so Happy that I am covered and my family wil... See more
I had a amazing experience. The agent kat V. was a sweet lady. She is very knowledgeable. I was able to find a policy that works for me as far as affordability. thank you again for your service to att... See more
Jesse was a wealth of knowledge and was able to explain everything in detailed and was very welcoming. He made this process so much easier and I would recommend him any chance given!
Company details
- #13 of 22 best companies in Life Insurance Agency
- #5 of 6 best companies in Funeral Insurance Company
- #54 of 98 best companies in Insurance Agency
- #6 of 12 best companies in Term Life Insurance Provider Company
About eFinancial Life Insurance
Written by the company
eFinancial is making it faster, easier, and more affordable for everyday Americans to get life insurance coverage. Founded in 2001, eFinancial is an online and call center-based insurance agency that makes buying life insurance more convenient than traditional face-to-face options.
Our licensed agents and representatives reach thousands of consumers each day offering a wide selection of coverages from top-rated insurance companies to help meet their unique life insurance needs – and often with just a single phone call.
Contact info
1621 114th Avenue SE Suite 118, 98004, Bellevue, United States
- 866.765.4296
- info@efinancial.com
- efinancial.com
4.7
Excellent
1K reviews
Replied to 50% of negative reviews
Typically replies within 1 week
My phone call started with my agent…
My phone call started with my agent (Denver Forbes) he made me very comfortable talking about the insurance I needed. He was very professional and cared about my needs, and got my coverage at a rate I can afford. I'll refer him to my friends and family because I know he cares. I've talked to many pushy agents that left me nervious and upset. Denver is an asset to your company, he's polite and makes you comfortable.
Thank You Denver!!
Date of experience: July 03, 2025
Verified
I was given a premium of $45 cheaper…
I was given a premium of $45 cheaper than what I ended up with. I was told that if my blood came out good it would be cheaper. Everything came out good and my premium went $45 higher with no real explanation other than I had smoked pot once because it became legal in California, and you now have it down on my record that I smoke it once a month, which is a lie. I will be looking for a new a new policy.
Date of experience: June 26, 2025
Verified
They were patient and answered all my…
They were patient and answered all my questions. Had great follow-up
Date of experience: June 27, 2025
Verified
The process was seamless
The process was seamless. Pricing was reasonable compared to other companies. Every one was professional and helpful in answering all questions.
Date of experience: June 29, 2025
Verified
It was so easy!
Everyone involved were very helpful. Each step of the process was explained and made things easy to explain. I highly recommend them to all looking for life insurance.
Date of experience: June 22, 2025
Jesse was a wealth of knowledge and was…
Jesse was a wealth of knowledge and was able to explain everything in detailed and was very welcoming. He made this process so much easier and I would recommend him any chance given!
Date of experience: June 24, 2025
Johnathan Torres was awesome!!
Johnathan Torres was awesome!!! He was very informative on what policy I should consider... I would recommend him and Fidelity Life all day long!!! I am so Happy that I am covered and my family will not have to worry about any financial burdens that I could have created after I pass on.... Much Mahalo Johnathan!!!
Date of experience: June 22, 2025
Very reasonable
Date of experience: June 21, 2025
I had a amazing experience
I had a amazing experience. The agent kat V. was a sweet lady. She is very knowledgeable. I was able to find a policy that works for me as far as affordability. thank you again for your service to attending for each client with care & concern. Helping families get through when times are tough.
Date of experience: June 19, 2025
I'm so impressed with the quality of…
I'm so impressed with the quality of service I received from Mrs.Kat. Everything was handled efficiently and professionally. I'm a very satisfied customer!"
Date of experience: June 16, 2025
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0 stars is best
0 stars is best, Jasmine wheeler is the absolute worst! She didn't explain anything. I told her what I wanted and I was asking questions which she kept saying the policy will be there in 5-10 days. Well i canceled within a couple days cause it wasn't sitting right and she never replied or called back. I've printed all my interactions and phone log so I can file a fraud report. Those girl thinks for one minute she's gonna pull a fast one on me no you messed with the wrong consumer! Oh when I got the policy it was a bunch of BS and was not at all what I was told I was getting. This place is a SCAM.
Date of experience: May 06, 2025
Reply from eFinancial Life Insurance
Please provide the requested information so I am able to look into this for you. Thank you
Your Agent Cassandra
Your Agent Cassandra, was very professional she showed she cared by listening and presenting with expertise the options available, very informative.
Date of experience: June 11, 2025
Reply from eFinancial Life Insurance
We're happy to hear that our agent provided professional and informative service. We appreciate you acknowledging their expertise and attentiveness to your needs and options. Thanks for your feedback.
Jasmin Reyes made my experience great!
Jasmin Reyes made my experience great! Because of her hard work and dedication to great customer service, I am writing this review. She has a great attitude and is extremely knowledgeable. She answered all of my questions, followed up with everything, and did all that she said she would do. If I could hire her for my team, I would steal her away in a minute. People with her skill set and work ethic are hard to come by, and she was outstanding. She was thoughtful, caring, empathetic, solution-minded, and extremely professional. If you are a customer looking to work with a person who cares about taking care of you and your family, Jasmin is the person you need to call. She will go to bat on your behalf and make sure you are taken care of. Thank you, Jasmin Reyes for your due diligence, expertise and care. Respectfully Jason Tanner
Date of experience: June 11, 2025
Reply from eFinancial Life Insurance
We appreciate your wonderful feedback. We are happy to hear that you had such a positive experience. It's great to know that the hard work and dedication provided were so helpful. Thank you for taking the time to share.
Nick Hartman was polte...well…
Nick Hartman was polte...well spoken...informative...As well as brilliantly professional. Very satisfied customer. Good job....
Danielle Greenia
Date of experience: June 10, 2025
Reply from eFinancial Life Insurance
We're happy to hear that you had a positive and informative experience. We appreciate you taking the time to share your satisfaction with our professionalism. Thank you!
Kyle was a breathe of fresh air
Kyle was a breathe of fresh air, compared to yesterday’s call! Kyle was informative, knowledgeable, and graceful. He didn’t seem frustrated nor overwhelmed with my questions and concerns surrounding the policy. He’s a great representation of professionalism. A superstar!!
Date of experience: June 10, 2025
Reply from eFinancial Life Insurance
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding the call and are so glad the team member was helpful, informative, and patient. Thank you for your feedback!
Verified
The person that help me was very…
The person that help me was very precise and helpful.
Date of experience: June 03, 2025
Reply from eFinancial Life Insurance
We are happy to hear that our team member was helpful and precise. Thank you for your positive feedback; we appreciate it.
Verified
Did a Great job of following up even on…
Did a Great job of following up even on a holiday weekend
Date of experience: June 02, 2025
Reply from eFinancial Life Insurance
We're happy to hear that our follow-up met your expectations, even during the holiday weekend. Thank you for your positive feedback!
He made it so easy and made it clear on…
He made it so easy and made it clear on my insurance Zuri Brown is great I will be send my kids to him
Date of experience: June 04, 2025
Reply from eFinancial Life Insurance
We're happy to hear that the insurance process was easy and clear. It's wonderful you had such a positive experience, and we appreciate you sending your kids to us!
Very fast response I love the…
Very fast response I love the professionalism and the amount of interest that the took into me providing for my family.
Date of experience: June 03, 2025
Reply from eFinancial Life Insurance
We're happy to hear that you received a fast response and appreciate our professionalism. It's great to know we could show interest in your family's needs. Thank you!
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