Eclectic Lady Reviews 92

TrustScore 4.5 out of 5

4.5

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality of the products, highlighting the unique and awesome fragrances available. People appreciate the fact that the products are handcrafted, cruelty-free, and free of harsh chemicals. Consumers also love the wide variety of scents to choose from, making it easy to find something that suits their mood and the season. The delivery service is another aspect that receives positive feedback. Reviewers consistently mention fast and accurate shipping, with orders often arriving ahead of schedule. Customers also appreciate the careful packaging, which ensures that products arrive in perfect condition. The ordering process is described as straightforward and easy, contributing to a seamless and enjoyable shopping experience.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Verified

Fast shipping great quality so nice very very nice highly recommend it's really smell awesome I keep getting them only from this seller it's amazing I have one in the car one in my purse I have one ev... See more

Company replied

Rated 5 out of 5 stars
Verified

Everything arrived in perfect condition. I absolutely LOVE the scent, and it’s something I have a hard time finding anywhere else. I’ll definitely be back for more

Company replied

Rated 1 out of 5 stars
Verified

Does fragrance is not double strength it is very very very faded I'm not happy with my purchase at all. Definitely won't buy it again and won't recommend it to anybody else that I know

Company replied

Rated 5 out of 5 stars
Verified

Thank you for your sniffle testers and lovely perfume oils! I appreciate your communication with me, rapid shipping, careful packaging, and the kind gift you included with my most recent order. I’m so... See more

Company replied


Company details

  1. #19 of 45 best companies in Cosmetics Store
  2. #16 of 29 best companies in Cosmetics and Perfumes Supplier
  3. #16 of 29 best companies in Flavours, Fragrances and Aroma Supplier
  4. #49 of 132 best companies in Health and Beauty Shop
  5. #19 of 44 best companies in Perfume Store

Written by the company

Eclectic Lady handcrafts bath and body products that are free of genetically modified organisms (GMOs), phthalates, and animal testing. Our customers enjoy fragrant, handcrafted bath and body products created by a small business. They like to take care of themselves and enjoy being pampered. They are confident enough in their own skin to know that they deserve the best products without the ridiculous price tag.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

92 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 3 out of 5 stars
Verified

Ordered 'Eucalyptus' and was sent…

Ordered 'Eucalyptus' and was sent 'Eucalyptus / Spearmint'

Date of experience: June 06, 2025

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Reply from Eclectic Lady

Thank you for your review! We’re sorry for the mix-up. We do carry both a single-note Eucalyptus fragrance and a Eucalyptus Spearmint blend. It sounds like you may have received the blend by mistake.

Please reach out to us directly—we’d be happy to make it right and ensure you get the fragrance you intended to order.

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Rated 1 out of 5 stars
Verified

Where's my soap ?

Date of experience: June 01, 2025

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Reply from Eclectic Lady

Thank you for your feedback. According to the tracking information, your order was delivered to your mailbox on June 10. If you haven’t seen it yet, we recommend double-checking with your household members or neighbors and contacting your local postal office for more details.

If you're still unable to locate your package, please reach out to us directly—we’re always happy to help resolve any issues.

Rated 5 out of 5 stars
Verified

Amazing

Fast shipping great quality so nice very very nice highly recommend it's really smell awesome I keep getting them only from this seller it's amazing I have one in the car one in my purse I have one everywhere I'm in love with

Date of experience: June 02, 2025

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Reply from Eclectic Lady

Thank you so much for your amazing review! We're absolutely thrilled to hear how much you're loving the scent—and that it's become a part of your everyday life, from your car to your purse and beyond! Your kind words and continued support mean the world to us. We’re so happy to have you as part of the Eclectic Lady family! 💜

Rated 1 out of 5 stars
Verified

Does fragrance is not double strength…

Does fragrance is not double strength it is very very very faded I'm not happy with my purchase at all. Definitely won't buy it again and won't recommend it to anybody else that I know

Date of experience: May 27, 2025

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Reply from Eclectic Lady

Thank you for your feedback, and we’re truly sorry to hear that you were disappointed with your purchase. We strive to ensure every product meets our quality standards, so we’re disappointed to hear this one missed the mark for you.

Please feel free to contact us directly—we’re always willing to work with our customers to make things right. We’d be happy to offer a replacement or a full refund. Your satisfaction is very important to us, and we appreciate the opportunity to make it right.

Rated 5 out of 5 stars
Verified

Love it!

Everything arrived in perfect condition. I absolutely LOVE the scent, and it’s something I have a hard time finding anywhere else. I’ll definitely be back for more

Date of experience: May 25, 2025

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Reply from Eclectic Lady

Thank you so much for the kind words! We're thrilled you love the Orange Clove scent—it’s one of our favorites too, especially because it's so warm and unique. We're glad everything arrived safely and can’t wait to have you back for more! 💛🧡

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Rated 5 out of 5 stars
Verified

Excellent product

Excellent product

Date of experience: May 07, 2025

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Reply from Eclectic Lady

Thank you so much for the 5-star review! We're thrilled to hear you think it's an excellent product. Your support means a lot to us!

Rated 4 out of 5 stars
Verified

Ecclectic Lady has the best aromas in…

Ecclectic Lady has the best aromas in all their products. I just tried the new Christmas Pine and it is EXACTLY the way a Christmas tree smells. My only lament is the aroma lasts only moments. It doesn't stay at all. There has to be a way to put something in the spray that will make the aroma stay. I'd have to say that would apply to all the sprays.

Date of experience: April 30, 2025

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Reply from Eclectic Lady

Thank you so much for the kind words and honest feedback! 🎄 We’re thrilled you loved the true-to-life Christmas Pine scent—it's one of our favorites too! We totally understand wanting the aroma to linger longer. Because our sprays are water-based and alcohol-free, they’re designed to give a light, fresh burst without heavy chemicals. We do offer Double Strength versions of all our sprays, which many customers find lasts longer. Feel free to reach out if you'd like us to help you with that option—we’d love to make sure you’re 100% happy! 💚

Rated 5 out of 5 stars
Verified

SURPRISED EARLY DELIVERY

I LIKE IT WHEN I GET MY ORDER A DAY AHEAD & THE BEST PART ABOUT IT IS AFTER WORKING FOR THE PUBLIC ALL DAY, IT WAS AN UNEXPECTED SURPRISE ARRIVAL FOR ME AT MY DOOR TO ENJOY ONCE I GOT HOME, MADE THE DAY WORTHWHILE, THANK YOU PS, WE LOVE RECEIVING GIFTS (WOMEN).

Date of experience: May 01, 2025

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Reply from Eclectic Lady

Thank you so much for this awesome review! 💕 We’re so happy your order showed up right when you needed a little boost—perfect timing is the best kind of surprise! 🎉 We couldn’t agree more… women do love gifts, and we’re honored to deliver a little happiness to your door. Can’t wait to treat you again soon! 🎁💖

Rated 5 out of 5 stars
Verified

Oils and Body sprays

I have been using your products for a while now and I really like the oils and body sprays.

Thank you for shipping quickly.

Date of experience: April 30, 2025

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Reply from Eclectic Lady

Thank you so much for your kind words and continued support! 💖 We’re thrilled to hear you’re loving the oils and body sprays—and we’re always happy to get them to you fast! 🚚💨 Can’t wait to send you more of your favorites soon! 😊

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Rated 5 out of 5 stars
Verified

Pure & Clean products

Their scents are pure & clean- Love Them!

Date of experience: April 30, 2025

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Reply from Eclectic Lady

Thank you so much! 💖 We're thrilled to hear you're loving the scents — we work hard to keep them pure, clean, and irresistible! Can’t wait to delight you with more favorites soon! ✨

Rated 5 out of 5 stars
Verified

Perfection!!!!

Date of experience: April 09, 2025

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Reply from Eclectic Lady

Thank you so much! 🌸 We're thrilled you think our Hyacinth Perfume Oil is perfection! That floral magic really knows how to steal hearts. Enjoy every dreamy drop! 💜✨

Rated 5 out of 5 stars
Verified

Excellent pricing

The prices are fair, the products are good, and the delivery of the items is timely.

Date of experience: April 14, 2025

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Reply from Eclectic Lady

Woohoo! 🎉 Thanks a bunch for the glowing review! We're all about fair prices, fabulous products, and lightning-fast deliveries—so we're thrilled we nailed it! Come back soon for more goodies! 💖📦✨

Rated 5 out of 5 stars
Verified
Eclectic Lady logo

Reply from Eclectic Lady

Thank you so much for the 5 stars and the love – you rock too!! 🌟 We're thrilled you're enjoying most of your goodies, and we truly appreciate your honest feedback about the Tulip Satin and Silk Cream. Not every scent is a perfect match for every nose, but your input helps us grow and improve. If you ever want help picking something more up your alley next time, just let us know – we’d love to help you find your perfect fragrance! 🌷💖

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Rated 5 out of 5 stars
Verified

Was shipped very quickly and the smell…

Was shipped very quickly and the smell is amazing!

Date of experience: March 28, 2025

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Reply from Eclectic Lady

Thank you for your kind review! We're so glad to hear that your order arrived quickly and that you love the scent. We appreciate your support and hope you enjoy your purchase! 😊✨

Rated 5 out of 5 stars
Verified

A pleasure to do business with!

Date of experience: March 07, 2025

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Reply from Eclectic Lady

Thank you for your kind words! It was a pleasure doing business with you as well. We look forward to serving you again in the future!

Rated 5 out of 5 stars
Verified

I love my honeysuckle and it’s not easy…

I love my honeysuckle and it’s not easy to get. Thank you for being there

Date of experience: March 05, 2025

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Reply from Eclectic Lady

We're so happy to hear that you love your honeysuckle! It’s our pleasure to provide hard-to-find favorites, and we truly appreciate your support. Thank you for choosing us—we look forward to serving you again!

Rated 5 out of 5 stars
Verified

Love to large variety of scents.…

As always I can find a scent that suits my mood, and the season of the year.

Date of experience: February 25, 2025

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Reply from Eclectic Lady

Thank you for your wonderful review! 🌿✨ We're so happy to hear that you love our variety of scents and that you can always find the perfect one to match your mood and the season. Enjoy your favorites, and we can't wait to keep bringing you more amazing fragrances! 💕😊

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Rated 5 out of 5 stars
Verified

Great product

Great product, carefully packaged and fast arrival.

Date of experience: March 04, 2025

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Reply from Eclectic Lady

Thank you for your kind review! We're thrilled to hear you’re happy with the product and our service. We appreciate your support and hope to serve you again soon! 😊

Rated 5 out of 5 stars
Verified

Your products smell great

Your products smell great! Delivery was fast and the price is reasonable!!! Thx!

Date of experience: February 28, 2025

Eclectic Lady logo

Reply from Eclectic Lady

Thank you for your kind words! 😊 We're so happy to hear that you love the scent of our products and that your order arrived quickly. We appreciate your support and look forward to serving you again! 💖🚚✨

Rated 5 out of 5 stars
Verified

Customer for Life!

Once again, Eclectic Lady proves to be the best company ever! My experience was even better this time! I had put the extra 5.00 for 2 day shipping on my order, but somehow it fell off when I placed it, I notified them through email and Facebook, and they were so kind as to upgrade me at no charge!! Then, I purchased the Jellies for the first time and had tons of questions, so I messaged them on Facebook and they responded right away and walked me through the entire process of creating the jellies in the jar, and now my room smells so wonderful!!! Not only do they sell the very best products, but are always available to help you with them as well. I started with Eclecticlady when I was very into the watermelon scent, and omg, does this smell awesome!!! Then I moved on to white sage, then vanilla musk and finally nag champa, I love every single fragrance and product I have ever purchased. I am a customer for life!!! And once again, I love Jeanne, she is so awesome!

Date of experience: February 28, 2025

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Reply from Eclectic Lady

Thank you so much for your amazing review! 🥰 We are absolutely thrilled to hear that you've had such a wonderful experience with us — not just once, but every time! Your kind words truly mean the world to us. We're always happy to help and make sure you get the best service possible.

It makes us so happy to know you're loving the DIY Smelly Jellies and all your fragrances — from watermelon to nag champa (such a great lineup!). Your support and loyalty mean everything, and we can't wait to continue providing you with scents you love.

Jeanne sends a big thank you and a virtual hug! 💕 We're so lucky to have you as part of the Eclectic Lady family!

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