Easy Auto Reviews 2,315

TrustScore 5 out of 5

4.8

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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and welcoming atmosphere, highlighting the staff's attentiveness and willingness to go the extra mile. Consumers felt valued and respected, with sales representatives like Mary, Eric, Ben, Victor, Cody and Chandler being frequently mentioned for their exceptional service and helpfulness. People appreciate the ease of the purchasing process, the clear explanations provided, and the feeling of not being pressured into making a decision. The positive experiences extend to various aspects, including service, staff interactions, and overall customer care. Reviewers appreciate the company's commitment to finding suitable vehicles and financing options, even for those with less-than-perfect credit. The recommendation levels are high, with many customers expressing their intention to return for future purchases and referring friends and family. The value for money is also positively noted, with consumers feeling satisfied with the affordability and quality of their vehicles.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars

Eric at Easy Auto of Murfressboro was EPIC. I rarely, if ever leave reviews, but Easy Auto & Eric deserved a review. We did everything via phone, and they even delivered my car to my home, which was O... See more

Rated 5 out of 5 stars
Verified

When we came in they were friendly and made us feel very welcomed like we are family, I have 3 babies and they didn’t care how wild they were , they sat them down in front of the tv let them watch wha... See more

Rated 5 out of 5 stars
Verified

Ms Mary helped us get the vehicle we really wanted she was so sweet and help so much we will definitely use them and ask for her she knew what she was talking about i can't express how easy she made b... See more

Rated 5 out of 5 stars
Verified

The people at easy auto on walbrook drive are the most courteous,nicest,and knowledgeable people you'll ever meet ..my salesmans name was Jaun..this is the 2nd purchase I've made at this location and... See more


Company details

  1. #4 of 13 best companies in Car Dealer
  2. #1 of 3 best companies in Motor Vehicle Dealer

Written by the company

We are a locally based, family owned business. Our family has been in the automobile and auto-finance business since 1911. Easy Auto was started in 1991 in Cleveland, Tennessee. We now have additional locations in Chattanooga, Murfreesboro, and Knoxville, Tennessee, as well as in Rome and Dalton, Georgia. We Specialize in Second Chances. We understand that bad things happen to good people, so we make our financing decisions differently than banks or franchised car dealerships. Easy Auto is known as one of the leading buy here pay here used car dealerships in our area, while offering a new car buying experience along the way. We report to all three major credit bureaus. We want to help people with bad credit, no credit, bankruptcies, and repossessions re-establish themselves. We have never sold any of our accounts, so our customers deal with us from the first payment to the last and we get to know our customers along the way.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

Home sweet home

When we came in they were friendly and made us feel very welcomed like we are family, I have 3 babies and they didn’t care how wild they were , they sat them down in front of the tv let them watch what they wanted gave them drinks and popcorn. I would definitely advise others to shop here. The process after approved was quick and simple

Date of experience: July 01, 2025

Rated 5 out of 5 stars
Verified

Ryker Rally

It was great filled out. The application online got approved, drove and picked up my bike the next week

Date of experience: July 02, 2025

Rated 5 out of 5 stars
Verified

Ms Mary at Easy Auto

Ms Mary helped us get the vehicle we really wanted she was so sweet and help so much we will definitely use them and ask for her she knew what she was talking about i can't express how easy she made buying a suv was she knew what I had my eye on gave us more options NOT 1 time was she pushy I didn't feel like i had to get one that day. Would definitely recommend them and ask for Mary.

Date of experience: July 01, 2025

Rated 5 out of 5 stars

Give them a fair chance, won't be disappointed

Eric at Easy Auto of Murfressboro was EPIC. I rarely, if ever leave reviews, but Easy Auto & Eric deserved a review. We did everything via phone, and they even delivered my car to my home, which was OUTSTANDING. The delivery was smooth, and upon signing all documents, everything was explained, as it should be. I am so glad I discovered EA and appreciate offering Credit Reporting, Extended Warranty, and GAP insurance all at 1 stop. Thanks!

Date of experience: June 21, 2025

Rated 5 out of 5 stars
Verified

Cody is awesome

Cody is awesome! The whole team is awesome! I will gladly refer people to go see Cody and friends!

Date of experience: June 19, 2025

Rated 5 out of 5 stars
Verified

The process was very easy

The process was very easy. The sales woman made it very comfortable and didn't make me feel like I was being pushed into anything. She done a great job explaining everything. Very happy with my choice.

Date of experience: June 16, 2025

Rated 5 out of 5 stars
Verified

Great car lot

Great car lot. Make sure you ask for Victor! Easiest place to get a car. Great warranty.

Date of experience: June 06, 2025

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