Had an issue with a blouse I ordered and exchanged a few emails back and forth. I couldn’t believe the level of customer service I received as well as the promptness of response. Jordan in customer se... See more
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Finally!!! An online retailer with great clothes for the price, and even better customer service!! My first purchase was a blouse and a pair of jeans. They arrived quickly, and were great pieces - bot... See more
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Purchased two buttons from them and loved them. Purchased some jeans but having some issues with the mail and receiving my package, their customer service is great and very helpful and responsive, Jor... See more
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AMAZING! Within just SIX minutes of emailing about a mistake I made during my order, Olivia with Customer Service read my email, heard and appreciated my concerns, and resolved my problem. And then, s... See more
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Company details
- #9 of 127 best companies in Women's Clothing Store
Written by the company
We are an online womens clothing store that delivers the latest European and French Fashion at low prices. New collections are launched every two weeks on Tuesdays to make sure your wardrobe always has the latest trends. We deliver to the US and Canada.
Contact info
918 N Western Avenue, 90029, Los Angeles, United States
- help@easy-clothes.com
- easy-clothes.us
4.8
Excellent
322 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
I accidentally ordered 3 of the same…
I accidentally ordered 3 of the same sweaters like a dummy and Jordan was super nice and understanding about that and was able to cancel one order immediately and provided a return label for the other one that had already shipped. I appreciated their understanding and quick action!
Date of experience: July 01, 2025
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Nice quality and fast shipping
Nice quality and fast shipping. Great site!
Date of experience: June 27, 2025
Jordan made my exchange so easy and…
Jordan made my exchange so easy and fast. Sincerely appreciate the great customer service.
Date of experience: June 30, 2025
Had an issue with a blouse I ordered…
Had an issue with a blouse I ordered and exchanged a few emails back and forth. I couldn’t believe the level of customer service I received as well as the promptness of response. Jordan in customer service is an absolute rockstar. Customer for life!
Date of experience: June 24, 2025
Reply from Easy Clothes
Bonjour Susan ❤️
Thank you so much for sharing this with us! We’re truly thrilled to hear how well Jordan took care of you—she really is a rockstar, and she’ll be so happy to read your kind words. 😊✨
It means the world to us that you felt so supported and valued throughout the process. Knowing we’ve earned a customer for life is the biggest compliment we could receive! 💛
Have a start to your week from the entire Easy Clothes family xx 💕
Reply from Easy Clothes
Bonjour Kerry ❤️
Thank you for the kind words! We're so glad to hear you had a great experience with our customer service—Jordan will be so happy to hear your shoutout! 😊✨
Have a beautiful Tuesday from the entire Easy Clothes family xx 💕
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Jordan was great to deal with to help…
Jordan was great to deal with to help with my missing package. I ordered a dress for an event this weekend. Since it wasn't going to get to me in time, I asked for a refund. Less than 20 minutes later and I received my refund.
I will try and order again very soon
Date of experience: June 10, 2025
Reply from Easy Clothes
Bonjour Lindsay ❤️
Thank you so much for sharing your experience! We're sorry the dress didn’t arrive in time for your event, but we’re so glad Jordan was able to help quickly and get everything sorted for you in less than 20 minutes—that’s what we aim for! 😊✨
We truly appreciate your understanding, and we can’t wait to have you shop with us again soon. Hopefully next time everything arrives right on time and just as you imagined!
Have a beautiful day from the entire Easy Clothes family xx 💕
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Reply from Easy Clothes
Bonjour ❤️
Thank you for your lovely review! We’re so happy to hear you’re loving the blouse—it’s the best feeling when something is both flattering and comfortable! ✨
Have a beautiful day from the entire Easy Clothes family xx 💕
Finally!! Great clothes at decent prices, and great customer service!
Finally!!! An online retailer with great clothes for the price, and even better customer service!! My first purchase was a blouse and a pair of jeans. They arrived quickly, and were great pieces - both cute/fashionable, and decent quality for the price I paid. I reached out to customer service with a minor concern, and I was impressed by how quickly they got back to me and helped to resolve my issue. (Sadly that type of customer service is just not there for a lot of online merchants). Jordan was the one that helped me, and she was great! So overall, I’m very satisfied with my purchase, and have already went back for my 2nd order. Highly recommend — they make everything EASY ;)
Date of experience: June 06, 2025
Reply from Easy Clothes
Hi Carly ❤️
Thank you so much for this wonderful and detailed review—it truly means the world to us! We’re beyond happy to hear that you not only loved your first pieces (we’re so glad the blouse and jeans were a hit! 👚👖), but also had a smooth and positive experience with our customer service.
Jordan will be so touched to know she made such a great impression! We completely agree—fast, friendly, and thoughtful service makes all the difference, and it’s something we truly prioritize. 💛
The fact that you’ve already come back for a second order says everything—and we’re so grateful for your support. Thank you for trusting us, and for reminding us why we do what we do: to make shopping feel easy, exciting, and worth it from start to finish. 😊✨
Have a beautiful day from the entire Easy Clothes family xx 💕
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Reply from Easy Clothes
Bonjour Rachel ❤️
Yay! We're so happy to hear that everything fits great! 😊 Finding pieces that feel just right is the best feeling, and we’re thrilled you found that with us.
Have a beautiful Tuesday from the entire Easy Clothes family xx
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Customer Service
I received a blouse with a seam closure problem. I contacted customer service, who responded within minutes. I was immediately issued a refund and asked whether I would like to keep the blouse. This is not your typical customer service, l remain a loyal customer.
Date of experience: May 27, 2025
Reply from Easy Clothes
Bonjour Georgina❤️
Thank you so much for sharing your experience with us. We're truly sorry about the issue with the blouse, but so happy to hear our customer service team was able to assist you quickly and kindly. 😊 We always want to make things right and treat our customers the way we’d want to be treated—and your loyalty means the world to us! ✨
Have a beautiful start to your week from the entire Easy Clothes family xx 💕
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Reply from Easy Clothes
Hi Stacy ❤️
Thank you for your sweet review! We're so glad to hear your order arrived quickly and that you’re happy with the quality of your pieces. 😊
Have a beautiful Thursday from the entire Easy Clothes family xx 💕
Great customer service
Great customer service! Jordan was super responsive and helpful in resolving my issue promptly. A+++ experience all the way around. Thank you Jordan!!
Date of experience: May 13, 2025
Reply from Easy Clothes
Bonjour Kristin ❤️
Thank you so much for your lovely review! We're so happy to hear that Jordan was able to assist you quickly and make everything smooth and easy. 😊 We’ll definitely pass along your kind words—she’ll be thrilled! A+++ customers like you make our day! ✨
Have a beautiful day from the entire Easy Clothes family xx 💕
The best customer support team on the planet!
Not only are the quality and styles of clothing awesome, but the customer support team is INCREDIBLE! Whoever is in charge of this department deserves a raise because this is literally the first time in my life that I've had immediate responses back (literally within seconds) to my inquiry of a post office/shipping issue AND they were pleasant, polite, and personable throughout the entire process (it took weeks to find out what happened to my package due to a major eff up by the USPS!).
Not ONCE was I ever addressed with an attitude or an immediate "no" to my inquiry. Instead, I was provided with sincere consideration and solutions to try and help me find out where my package was and/or they would allow me to cancel, if needed, for a full refund.
Ashley and Jordan are seriously top-notch employees and just great humans in general and I hope they are appreciated by Easy Clothes as much as their customers appreciate them!
Thank you both! xo - Nicki
Date of experience: May 09, 2025
Reply from Easy Clothes
Bonjour Nicki ❤️
Wow—your message truly touched us! Thank you so much for taking the time to share your experience in such a thoughtful and heartfelt way. We’re beyond grateful for your kind words about our team—Ashley and Jordan will be absolutely thrilled to hear this! 😊
We know how stressful shipping issues can be, and we're so glad our team was able to support you every step of the way with patience, care, and quick responses. Your trust means the world to us, and we’re lucky to have customers like you who recognize the heart we put into what we do. ✨
Sending you a big thank you from all of us—and especially from Ashley and Jordan!
Have a beautiful day from the entire Easy Clothes family xx 💕
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Great service
Great clothes, quality, size charts are key for ordering the right size, but they are correct charts! They make it easy. I had a problem with an order and Jordan resolved it literally within minutes of me sending the email! Such a great experience!
Date of experience: May 06, 2025
Reply from Easy Clothes
Bonjour Kylie❤️
Thank you so much for your wonderful review! We're so happy to hear that you loved the clothes and found the size charts helpful—it's great to know they made your ordering process easier. 😊 And shoutout to Jordan for resolving your issue so quickly! We’re lucky to have her on the team.
Have a beautiful end to your week from the entire Easy Clothes family xx 💕
Great customer service
Purchased two buttons from them and loved them. Purchased some jeans but having some issues with the mail and receiving my package, their customer service is great and very helpful and responsive, Jordan/ Ann has been so helpful and fixed my problem right away. I recommend this shop.
Date of experience: April 26, 2025
Reply from Easy Clothes
Bonjour Laura ❤️
Thank you so much for your kind words! We’re so glad you loved the button ups and that—even with the mailing hiccup—our customer service team, especially Jordan and Ann, were able to help quickly and make things right. 😊✨
Your support and recommendation truly mean the world to us!
Have a beautiful start to your weekend from the entire Easy Clothes family xx 💕
Jordan replied quickly
Jordan replied quickly, was friendly, and solved the problem fast. Thanks Jordan!
Date of experience: April 15, 2025
Reply from Easy Clothes
Happy Friday Christie! ❤️
Thank you for your lovely message! We're so happy to hear that Jordan was quick, and got everything sorted for you in no time. 😊 We'll be sure to pass along the kind words!
Have a beautiful start to your weekend from the entire Easy Clothes family xx 💕
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Absolutely amazing
Absolutely amazing! Had some issues with the mailing system and the customer service team got it fixed asap for me! Love love love my items! Only bummer is I was getting a free tote bag with my order and didn’t receive it. Hopefully it’ll show up soon!
Date of experience: March 28, 2025
Reply from Easy Clothes
Bonjour Alyssa❤️
Thank you so much for your kind words! We’re so glad our customer service team was able to quickly sort out the mailing issue for you, and even more excited that you’re loving your items! 😊🛍️
We’re sorry to hear the free tote bag didn’t arrive with your order—that’s definitely a bummer! Please feel free to reach out to our customer service team and we’ll make it up to in your next order 💌
Have a beautiful Tuesday from the entire Easy Clothes family xx 💕
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I ordered the wrong size and the…
I ordered the wrong size and the exchange process was so quick and easy! I found my new favorite pair of jeans :)
Date of experience: March 28, 2025
Reply from Easy Clothes
Bonjour ❤️
Thank you for your sweet review! We’re so happy to hear that the exchange process was quick and easy—and even happier that you found your new favorite pair of jeans! 👖😊 Nothing makes us smile more than knowing you feel great in your pieces. ✨
Have a beautiful day from the entire Easy Clothes family xx 💕
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I’ll order from EC again!
Didn’t know what to expect since id never ordered from here but it was great! Shipping was super fast and communication was immediate and often at every step.
Date of experience: February 25, 2025
Reply from Easy Clothes
Bonjour 💕
Thank you for giving us a chance! We're so happy to hear that you had a great first experience with us. 😊 Fast shipping and clear communication are so important, and we're glad we could make your first order seamless ✨
Have a beautiful start to the week from the entire Easy Clothes family xx ❤️
Jordan helped make the exchange and…
Jordan helped make the exchange and return extremely easy process!
Date of experience: February 23, 2025
Reply from Easy Clothes
Bonjour ❤️
Thank you for your lovely feedback! We're so glad to hear that your exchange process was easy. 😊 We always strive to make everything as seamless as possible so any feedback is great! ✨
Have a beautiful end to your Wednesday from the entire Easy Clothes family xx 💕
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