Eargo Reviews 285

I have been wearing my eargo 7s for more than a year and they work just as they did when I first got them. No issues, no problems, very discreet virtually invisible my wife tells me. Great product!

Date of experience: June 26, 2025

I bought the Eargo 8 and so glad I did, although at first I thought I might have to send them back. But after talking to customer service I decided to give them a little more time for my ears to get use to them. I’m so glad I did they are wonderful and I can hear so much better. Wonderful customer service too!

Date of experience: June 25, 2025

Great company to do business with . Excellent support team who are available all the time . I recently purchased the EARGO 8 and was pleasantly surprised .
The aids work for a full day and are Crystal clear
( increased battery life ) . The noise reduction for Restaurant noise is outstanding .
You got to try them ,there worth the price

Date of experience: June 09, 2025

EarGo has improved my ability to hear, and participate in discussions. These devices were easy to tune to my specific needs and the level of improvement in my hearing is better now than it ever was with the "professional" hearing aids. The devices recharge quickly and last all through the long days I have. I have been using EarGo devices for more than 7 years and have purchased several upgrades over the years. They have done a great job in improving the technologies employed.

Date of experience: May 19, 2025

Never buy any Eargo product!!! You've been warned! I bought the Eargo 7's in July of 2024. They worked well for several months and then the multitude of issues started. One hearing aid wouldn't charge, then both wouldn't charge. Then the hearing aids would show fully charged, but would only give me 10 hours. I would put the hearing aids in with 2 lights showing for charge and 8 hours later it would be down to one light. The charger somehow was taking out the charge instead of adding it. I've had 2 set of hearing aids and 3 chargers. Every single one of them have failed. Eargo will NOT refund your money outside the trial period. Return them immediately if you see this and are still within the trial period. My AirPod pros work just as well, charge perfectly and cost less than 10% of Eargo. If you don't believe me, look at the BBB site. It says what I am saying.

Date of experience: June 02, 2025

I had been putting off addressing my hearing loss and with my hectic schedule could not commit to an in person audiologist appointment and subsequent hearing device fitting.

I am happy I found my way to Eargo as the virtual process was seamless and effective. As well, the onboarding and post training and best practices has optimized my ability to hear much better.

Thank you

Ken
Ocean, NJ

Date of experience: June 04, 2025

Eargo aids are so easy to use, easy to keep clean and extremely discreet
Customer service is good too, plus lots of helpful videos on cleaning and replacing petal tips and microphone caps.
I also have the App on my phone which allows me to alter the volume on my aids, no matter where I am and no one knows what I am doing

Date of experience: May 28, 2025

I purchased a new Eargo 7 on May 12, 2025, from an eBay seller to replace a lost unit. I’ve been using Eargo products since 2018. After a brief interaction with customer service, I was told I had warranty coverage through July.
Then suddenly I was told that because I purchased from eBay, Eargo would:
• Refuse support completely
• Deny me any upgrade options
• Ignore all follow-ups
They cited a policy dated May 13—after my purchase. The policy isn’t visible on their website, and I was offered no notice or alternative.
I’m disappointed that a company focused on health tech would treat long-standing customers this way.

Date of experience: May 24, 2025

Love my Eargo 7’s, easy to take care of comfortable and inconspicuous!

Date of experience: May 16, 2025

My first set of hearing aids were from an audiologist and coast $7,000. My insurance covered $3,000 which left a $4,000 bill.
These were behind the ear which I hated. Uncomfortable, didn't allow my glasses to set properly and I had nothing but problems with them cutting out and running out of battery.
I decided to try the EARGO 7's and loved them. After 3+ years the batteries began to weaken.
At that time my insurance now covered the EARGO SE so I tried them. They worked well but I missed the extra features and the better sound quality.
I now have my second set of EARGO 7's and love them!!!!
Bob J

Date of experience: May 09, 2025

I need hearing aids, audiologist told me. I shopped round for over-the-counter models and chose the Eargo SE -- after trying another brand and returning those.

Date of experience: May 05, 2025

In 2020 I had a hearing test and was found to have some hearing loss in each ear, which was no big surprise since I experienced great difficulty hearing what people were saying whenever I was in a crowd, or when there was ambient background noise. At that time, I purchased a pair of Starkey hearing aids, which were the traditional style; they were battery operated and rested behind my ears. I found that the batteries had to be changed quite often, and it seemed that I usually received the “low battery” warning when I was somewhere it was inconvenient to be changing the batteries. I usually only wore them when my wife and I went out where we would be with others. I really did not care for them since they seemed to amplify all the noise in a room, without making it any easier for me to understand when people were speaking at a normal volume.

In 2022 a friend of mine showed me his Eargo 5 hearing aids. It was the first in-the-ear hearing aid I had ever seen, and he told me that his insurance company had covered the entire cost for them. I took the Eargo on-line hearing test and was contacted by an Eargo representative a day or two later. I was told that my hearing deficiency, as indicated by my test results, showed that my hearing would benefit from Eargo 6 hearing aids, and indeed, my insurance would cover the cost of purchase. Within a week, I had received my rechargeable Eargo 6 hearing aids and have been wearing them up until recently when I temporarily lost the charging unit. (Unfortunately, I lost the charger in a restaurant parking lot. Although I recovered the charger the next morning, an overnight rainfall had damaged the unit and it could no longer charge the hearing aids. I was very pleased with the Eargo 6’s because: 1) They were rechargeable and did not require battery replacement; 2) They fit inside the ear canal without anything behind my ears that my glasses interfered with; 3) They had 4 different settings that were easily switched to depending upon the type of setting I was in (Normal, Restaurant, Meeting, Television). I found that the Eargo 6’s helped my hearing appreciably, and they were comfortable to wear.

After contacting Eargo to see if I could purchase a replacement charger for my Eargo 6’s, I learned that would not be possible because the Eargo 6’s and their respective chargers are no longer available. I was told the Eargo 7 is the latest model to replace the Eargo 6. Having been very satisfied with the Eargo 6, and plus learning that my insurance company would pay for replacement hearing aids because it had been over 2 years since I purchased the Eargo 6’s, I placed the order for the Eargo 7. A week later, the new hearing aids arrived and I have been wearing them ever since. I’m very pleased with the new hearing aids and the follow-up I have received from Eargo representatives throughout this time. I have recommended Eargo hearing aids to other friends and family members without any reservation.

Date of experience: April 04, 2025

I purchased a pair of Eargo7's, after using a behind the ear set about 2 year prior. The behind the ear set picked up background noise to the point I could not understand the conservation from across the table. Eargo7's did not improve the background noise problem and were not as effective in a quiet environment. Shortly after I purchased them they changed their app, I undated my app and continue to use the hearing aids. Shortly after they changed their app again and wanted personal information to get the new app. I will not provide them my information due to people hacking systems - good way to get your identity stolen. I can no longer change programs or mute during loud events without the app. Touching the cap does not work to change the programs so I can no longer wear them. i called their customer service and was told I would have to provide the personal information to get the app - they were quite emphatic and rude. Since I can no longer use the hearing aids I offer them free to anyone who wants to try them. Paid over $2500.00 for them and they are not very good and their customer service sucks. Sorriest experience I have ever experienced. I would not recommend Eargo for anyone.

Date of experience: April 18, 2025

Eargo 7 is an excellent hearing aids. These are the only ones where I don't have to turn the TV volume up!

Date of experience: April 02, 2025

These are my third pair of Eargo’s and definitely the best. The customer support team is excellent and the product really works. I can hear so much better in noisy environments.

Date of experience: April 08, 2025

After having liked the Eargos I bought in 2019, my experience with Eargo 6 purchased in 2024 could not have been more different. It's not that the charging case was defective and the hearing aids often failed to initialize; that can happen. (They haven't worked at all for the past six weeks.) What's been infuriating is a.) that when I called them to get a replacement under warranty, they put me off several times until they finally admitted they don't have replacements in stock and I'll be put on a waiting list; and b.) they keep sending me automated emails asking me in increasingly aggressive tones ("Final notice!") to send them back my existing hearing aids without actually first sending me the replacements. When I called customer service, they helpfully said: Oh just ignore those, they're automated.

Date of experience: March 08, 2025

I got my Eargo few weeks ago. I use it not every day because I just have a very mild hearing loss. I use it when I watch TV or when I attend Sunday Worship Services. I picked Eargo hearing aid because it is small and unnoticeable. However, I do have the problem of itchiness of my ear canals which discourages me from wearing it for long period of time. (Just wonder if there is any solution for the problem) Other than that, I like it small, can adjust its volume and programs through the use of its app on my phone. Overall, it is a good hearing aid.

Date of experience: March 19, 2025

My Eargo 7 OTC Hearing Aids have been awesome and a perfect solution for my hearing loss. The customized settings and ease of adjusting the Hearing Aids to the environment I’m in have allowed me to get used to using them immediately. I tried inner and outer ear Hearing Aids in the past and returned them for a multitude of reasons. Customer Service is easy to reach and has been helpful in answering initial set-up questions. The App has all the ongoing needed info along with videos. Highly Recommend.

Date of experience: March 18, 2025

I have been struggling with moderate hearing loss and tinnitus for several years now, and at only 40 years old I had my mind made up that I am simply too young to even look into hearing aids. My assumption was that the only options were hearing aids with an unsightly battery behind the ear, and I just couldn't bring myself to be seen in public wearing them. As a result I became reclusive, depressed, and miserable on a daily basis. I dreaded going to parties, restaurants, or even seeing a friend pull out a speaker at a small gathering to play music knowing that I'd no longer be able to hear.

Enter Eargo 7. When I was presented a targeted ad from Eargo and realized the product was everything I ever dreamed of in terms of it being invisible and effective in bringing people back to life who are struggling with hearing loss, I decided to give it a try, especially given the money back guarantee should they not work for me.

The results have been nothing short of life changing. The first time i went to a restaurant wearing them, I began crying tears of joy because I could hear everything being said at my table, even with substantial background noise. In my personal experience, I am also finding near complete relief from tinnitus when I wear them, which was not even on my radar as something these might resolve. They are comfortable and secure in the ear to the point I legitimately forget I am wearing them; and with 16 hours of battery life, I am good to go for the entire day living my life without these holding me back in any way at all. My confidence is back. I am seeking social interaction again. It is not an exaggeration to say that these have given me a new lease on life.

If you are struggling with mild to moderate hearing loss, I assure you that you will not regret giving Eargo 7 a try. You have nothing to lose, and it could be one of the greatest investments you will ever make in yourself and your well being.

To the Eargo team, thank you from the bottom of my heart for helping me enjoy life again.

Date of experience: March 17, 2025

I am liking my Eargo 7's. I am truly enjoying the comfort, sometimes forgetting I have them in.
One of the things I like the most is the availability of support. A few people here suggested I buy locally, but I am having much better service through Eargo than I received from my previous audiologist. Their specialist "Fine tuned" my devices remotely. I love the same day service I received.
I also understand that hearing aids aren't a "perfect" solution, but they sure help. I'm adjusting to sounds I haven't heard in a long time. Understanding conversatons has been much better, too. Overall, I'm very pleased with the product and support.

Date of experience: March 12, 2025