Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Company details

  1. Camera Store

Information provided by various external sources

DVEStore is the industry leader in digital video equipment. We sell the best professional video, audio, & lighting equipment around


Contact info

  • West Marine View Drive 2727, 98201, Everett, United States

  • dvestore.com

4.0

Great

TrustScore 4 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Rated 5 out of 5 stars

Above and beyond customer service!

I ordered an expensive ring light from DVeStore a couple of months ago. My power adapter quit working on me so I reached out to their support to ask if they sell replacements. With no questions asked Matt sent me a new one at no charge. It's this kind of service that will lead me to doing business with these guys again.

Date of experience: November 12, 2020

Advertisement
Rated 5 out of 5 stars

Great customer service and fast shipping

Great customer service and fast shipping. Placed an order for equipment I needed to have overnighted and it was promptly processed. Received tracking information the same day and got the delivery as scheduled.

Date of experience: September 11, 2020

Rated 5 out of 5 stars

I recently made a purchase after…

I recently made a purchase after reading about a Rode product online. Once I decided to make the purchase of the Rodecaster I started looking for the best price, and found an online company that I was somewhat familiar with. But before I decided to go with them, I contacted DVEstore in Everett, WA.

Much to my surprise I received an email immediately from one of their sales people. Joel confirmed that they could match the price, but before that he asked questions to make sure this was what I needed. He didn't try to up-sell me, nor point me in another direction (I'm sure he would have if this wasn't what I needed).

He was very helpful and knowledgeable, and guided me through my purchase. The golden ticket was that another one of DVEstore's employees did a follow up email, thanking me for my purchase, and to contact them with any questions that I might have. Well, you bet I did.. I contacted Joel, and within an hour i got an email reply answering my questions about mics.

Thank you DVEstore! You have definitely won a customer, and I will be back soon.

Date of experience: March 12, 2020

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look