FIX THIS NOW PLEASE
CCQVN2C1GGK9
(originally posted April 13, 2020)
Awful. It is now mid April, and I requested the unlock back in late November- early December. I bought an iPod off Craigslist and it was supposed to be a Christmas gift for my kid... that didn’t work out.
I get the same generic email every time I request an update, or they offer me a voucher to unlock another device. I don’t have another device kicking around! I learned my lesson the first time I bought something off of Craigslist.
I just want the unlock completed or a refund so I can go somewhere else that will actually do the job.
Thinking of getting in touch with my credit card company to see what can be done.
I was asked to reply to their response... from what I can see, you can't do that here. It's their way of looking like they have responded to the problem and are dealing with it. They are NOT. This is one of the few public forums that they will actually read and acknowledge, so I will continue posting this and my reply until I am either refunded or I have a working iPod.
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Reply from DoctorUnlock
Apr 14, 2020
Hi Kristina, sorry about this specific order, this seems strange for a unlock to take this amount of time, can I first ask that you check the IMEI that you supplied us with and report back to me as without the order IMEI I cannot locate your order. We will resolve this issue for you.
Date of experience: April 24, 2020