- Incorrect product delivered ( wrong flavor). - Arrogant customer service who strive to find all possible excuses to justify wrong order. - The box was not sealed. ( original seal was intact) -... See more
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Very bad customer service! I made an order online on the 6th of June and it was mentioned it will be delivered within 3 to 4 days I messaged them on the 10th of June ask them what is my delivery and t... See more
I found it a nice store with amazing customer services they send me the location and also someone call me to know my feedback thank you drnutrition
They are scam do not order from them I placed an order and it took 3 weeks not delivered, when I contact customer service they said it appears shipment issue and they asked me to contact them, when... See more
Company details
Written by the company
Dr. Nutrition is the largest brand in the Middle East specialized in diet plans, natural products, and sports nutrition supplements with more than 200 branches in the largest malls in the Middle East such as Dubai Mall. Dr. Nutrition is located in 10 countries: "UAE, KSA, Qatar, Bahrain, Oman, Kuwait, Jordan, Iraq, Egypt, Morocco", this makes it the leading brand and the most famous in the nutrition field. Dr. Nutrition represents more than 150 international brands and has hundreds of thousands of customers all over the world. Dr. Nutrition assures that all products are Original, Authentic, and well stored according to the highest quality standards with the best competitive prices in the market. For more details about Dr. Nutrition, please watch the video at: https://youtu.be/rt5_PCXGHkk
Contact info
Silicon Oasis, Dubai, U.A.E.
- 0097142040700
- customerservice@drnutrition.com
- drnutrition.com
Hasn’t replied to negative reviews
They are scam dont buy from them
They are scam do not order from them
I placed an order and it took 3 weeks not delivered, when I contact customer service they said it appears shipment issue and they asked me to contact them, when I contact the shipment company they asked me to go back to customer service, like i am going into circle and doing their logistic to take my order, still after 3 weeks I did not get my order and last time they told me its already delivered !!!!
Date of experience: June 23, 2025
Very bad customer service
Very bad customer service! I made an order online on the 6th of June and it was mentioned it will be delivered within 3 to 4 days I messaged them on the 10th of June ask them what is my delivery and they told me your delivery was out of stock and we will manage to deliver it to you by tomorrow or after tomorrow. I was surprised that the order I made is out of stock because it was not mentioned when I ordered it. It’s out of stock, today is the end of the 12th of June until now didn’t receive my package really very bad experience that I will never do it again . Don’t trust this company.
Date of experience: June 12, 2025
- Incorrect product delivered ( wrong…
- Incorrect product delivered ( wrong flavor).
- Arrogant customer service who strive to find all possible excuses to justify wrong order.
- The box was not sealed. ( original seal was intact)
- C4 pre workout powder, the effect seems off, which raise concern specially was not sealed.
- I asked for authenticity of their product. Nothing provided.
Date of experience: May 21, 2025
Very bad customer service
Very bad customer service. They have the option of card payment but once the item arrives they will reject it and take the additional 5 QAR for them and u are forced to pay by cash.
Date of experience: June 02, 2025
worst service
worst service. I bought item online but they delivered wrong one. Then i just requested for refund they said it will be refunded maximum 5 days. Its been 20 days still i didnt receive my refund even i follow up many times.
Date of experience: April 25, 2025
Website records ever single thing you do - illegal invasion of privacy
Unacceptable misuse of your personal data.
I was casually browsing their website, not logged in, not adding anything to cart. Yet, the moment I close the website, I get a whatsapp message to my personal number with my name and the exact products I was looking at - asking me to buy.
I was speechless. Worst invasion of my privacy I have ever seen. I will never shop with them again
Date of experience: April 21, 2025
Being one of the regular customer but…
Being one of the regular customer but finally i got scammed by doctor nutrition their Salesmans are scammers as they scammed me .they offer me package which i refused so many times but he insisted to buy it so i can pick any 20 products from the shop he tried to convince me showing if u will this offer u will be able to get any 20 product giving an example see this 5 hundreds dirhams u will get only in 200 hundreds dirhams and for 3500 hundreds dirhams offer u will be able to buy 8 to 10 thousands dirhams products well bla bla he didn't say it's categories u he mentioned u can take anything from the shop my girlfriend ask so many times everything Mr sofyaan from al ghurair center shop some how scammed me and sell me that offer for 3500 hundreds dirhams.
But when it's come to take the protein i pick up the iso pure he said no u have to pay i said u guys told me that i can pick any 20 products from shops then he said no only u can 20 laperva products so then they start to categories it the things.
Buying Laperva u always can have offers because they keep prices high and give the offers to the right prices so it will attract customers to buy which i already knows because for Laperv brand one of my friend get always offer half price.
Be careful guys don't get scammed like me they are so pushy to sell that
Date of experience: March 23, 2025
I ordered a product that wasn’t in…
I ordered a product that wasn’t in stock, and the company failed to inform me. It took 2 weeks to get my money back, with no proactive communication or accountability. Unacceptable service — I won’t be ordering from them again.
Date of experience: March 26, 2025
I am writing to formally express my…
I am writing to formally express my disappointment with the service I recently received from Dr. Nutrition. Unfortunately, this was one of the worst customer experiences I have encountered, and I believe it warrants urgent attention to prevent further dissatisfaction among clients.I am writing to formally express my disappointment with the service I recently received from Dr. Nutrition. Unfortunately, this was one of the worst customer experiences I have encountered, and I believe it warrants urgent attention to prevent further dissatisfaction among clients.
Date of experience: April 07, 2025
Dr Nutrition is unable to get items to…
Dr Nutrition is unable to get items to anyone due the fact they cannot ship through known shippers. Items have been on order since last month and haven't recieved. Being in Bahrain and DRN is in UAE this is unacceptable. Should avoid shopping with them online. Mall stores as well only have limited items available. Avoid them, go to iherb instead
Date of experience: March 21, 2025
It bad company It lost our money in…
It bad company It lost our money in nothing and no result and when we finish our product they said pay to get the products 😠
Date of experience: February 11, 2025
Always my First Choice doctor…
Always my First Choice doctor nutrition. Monthly once i will purchase but all my order not get on time after 8 days 10 days im receiving my order no 877768 still not delivered and i contact with what's app they're also not replying properly. 2 days before they said within 24 hours I will get my order but still waiting for my oder
Date of experience: January 30, 2025
I registered with Dr Ebrahim
I registered with Dr. Nutrition on August 29th For six months. The nutritionist told me that their program would help me lose 6 to 12 kilos. I have a problem with hormones. My weight was 65.5. There are three weeks left on my subscription. Until now the desired result is NOT achieved yet!!!!
Date of experience: August 29, 2024
Worst experience ever!
Worst experience ever!
After waiting the shipment for more than 3 weeks, I received only 2 out of 3 items.
I will never order again and I don't recommend any one to order
Date of experience: October 01, 2024
Fradulent company
Fradulent company, if you checked reviews here before making an online order - you are lucky to be steered away, as many people were scammed as I were unfotunately.
The company provided me with flase tracking details and kept stalling for over 2 weeks... The carrier they claim to deal with confirmed they NEVER sent any product! Only then (16 days later) they admitted to not sendig/processing the order. They also refused to process a refund. Pay at your own risk, you have been warned buddy...
(Btw; they only communicate over WhatsApp and not email, nor do they send any updates after you pay, you will keep reaching out to follow-up and be lied to..)
Date of experience: October 12, 2024
Delay delay worst experience ever
I placed an order 10 days ago and have been in constant contact with customer service, who repeatedly promised delivery each day but never followed through. It feels like they are making excuses and not valuing their customers. This has been the worst experience I've ever had. I strongly advise against ordering from them.
Date of experience: September 14, 2024
very bad service
very bad service, the supplier cannot make delivery in 4 days. Careful before making orders
Date of experience: September 03, 2024
Worst experience ever
Worst experience ever! Very bad customer services, delivery and timing !!
Date of experience: August 06, 2024
number 1 in the worst customer service…
number 1 in the worst customer service in the uae not professional they don't have any information about your order how much time it will take all the staff really, they don't know anything about customer services really not recommended for anyone to buy anything , its wasting of time only and they don't even care about anything my first order and the last one
Date of experience: August 06, 2024
Bad service thye cancel my order …
Bad service they cancel my order without any reason
Date of experience: August 01, 2024
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