Many thanks to Mia (Hesung) in customer support. I am a UK customer and required a replacement impeller for a Barista Maker [great product by the way]. Unfortunately it is impossible to locate a UK... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
See what reviewers are saying
Ordering via the Dreo shop in amazon, they state next day delivery so I purposefully chose this as was not going to be at home after this. Next day no delivery and 20:00 receive email stating not yet... See more
I reached out to DREO because I misplaced the remote. They stated that the remotes are backordered and when to start looking at the link to order. That is exactly what I did, it was available when t... See more
Amazing fan my girlfriend loves it so much she’s trying to steal it out of our computer/ workout room looks like I’ll be buying another one soon we love it
Company details
- #17 of 18 best companies in Appliance Store
Written by the company
No.1 Tower Fan & Space Heater Brand in the U.S. Get the latest tower fan, pedestal fan and air circulator fan for your cool summer with DREO.
Contact info
377 Valley Rd, Unit #2686, 07013, Clifton, United States
- (888)290-1688
- support@dreo.com
- dreo.com
Hasn’t replied to negative reviews
Many thanks to Mia in customer…
Many thanks to Mia (Hesung) in customer support.
I am a UK customer and required a replacement impeller for a Barista Maker [great product by the way]. Unfortunately it is impossible to locate a UK sourced replacement impeller. Mia was able to assist and has arranged for a replacement to be shipped from the USA for me.
So credit where credit is due.....well done Mia and well done Dreo.
Date of experience: July 03, 2025
Lost remote
I reached out to DREO because I misplaced the remote. They stated that the remotes are backordered and when to start looking at the link to order. That is exactly what I did, it was available when they stayed it in fact a little sooner than it was, and I ordered it immediately. The remote came very timely so I'm very satisfied.
Date of experience: June 18, 2025
Great Price! Beat everyone else
Dealing direct with Dreo saved me about 120.00 and they had free shipping!
Date of experience: June 18, 2025
Amazing fan my girlfriend loves it so …
Amazing fan my girlfriend loves it so much she’s trying to steal it out of our computer/ workout room looks like I’ll be buying another one soon we love it
Date of experience: June 18, 2025
Ordering via the Dreo shop in amazon
Ordering via the Dreo shop in amazon, they state next day delivery so I purposefully chose this as was not going to be at home after this. Next day no delivery and 20:00 receive email stating not yet shipped there is a delay. I go to the item and complete the cancellation but Amazon refuses even though goods not shipped. So the item is therefore going to be delivered to an empty house and no doubt sit there for some time or be stolen! Useless. No reason why this cannot be cancelled. This is a trick to get your order - clearly a ploy by DREO. Absolutely hate that companies can do this.
Date of experience: June 29, 2025
Best frother to date!
I got this for my ice coffee and love making lattes. I got this because it can apparently do make foam with different variations of milk and does as it says. I love it so much for cold brews and some good comforting cappuccinos
Date of experience: May 23, 2025
I am satisfied with the product and…
I am satisfied with the product and customer service. The tower fan delivers on all the advertised features. Love it, would recommend it if you’re shopping for a fan.
Date of experience: May 23, 2025
Great product so far!
Great product so far. It is super quiet (which I appreciate as that was a huge deciding factor for me and many products say they are quiet when they aren’t). The air flow is awesome - we have it across the room so it’s 6ft away at the closest spot and we can still feel it even on the lower settings. Love having a remote too - super convenient.
Date of experience: May 23, 2025
Great fan and a big fan of that
Cools down the hole living room in about 15 mins like I mean cool refreshing not the still fresh ones it stops the it goes with nope the coolness stays for a good while after the air is off
Date of experience: May 24, 2025
The chefmaker is verry easy to use.
The chefmaker is verry easy to use and the food comes out perfect. I love that you gave the many options from chef mode, to classic (with all it's options) and probe.
The probe is what I find the most usfull since I always use a probe to check the dones of my food and having it built into nto the chefmaker is great.
I also like that the noise level is very low.
The only thing that could be improved is the calculating time before I can see how much time it will take for the food to be done.
Date of experience: May 23, 2025
No regrets
No regrets in buying this awesome product. Speed and oscillation are adjustable. Controls can be made through the remote and the app coz it is WIFI enabled. Small but does the job so well. Perfect for the summer!
Date of experience: May 23, 2025
It doubles the electricty bill even when you're not using it!
I purchased "Dreo Smart Electric Space Heater, 1500W Portable Ceramic Heaters for Home, Low energy" in January, and within a couple of months, I noticed a sharp increase in my electricity bill—nearly double the usual amount. In both March and April, I did not use the heating function at all; the device was simply plugged in and connected to Wi-Fi, yet it still consumed an excessive amount of electricity. Once I unplugged it, my electricity usage immediately returned to normal levels. This is completely unacceptable. I bought this product expecting to save on my gas bill, but instead, my electricity bill skyrocketed from £80 a month to over £170. Absolutely shocking and misleading.
Date of experience: January 11, 2025
Best Tower Fan Yet the nomad one and…
Best Tower Fan Yet the nomad one and the smart tower fan are very well built and pushes tons of air !
Date of experience: May 11, 2025
2nd purchase of the Dreo Chef…
It's my 2nd purchase of the Dreo Chef Maker. The grill rack with my second order is still the old flimsy one: This old version grill rack has silicone legs which all failed after a few months. I was happy to see that there's a new stainless steel grill rack and probe, but my 2nd purchase had the old stuff.
2. UK Dreo store does not have the new stainless steel grill rack and new probe. I had to order from the US store. 🙄
3. Activate international shipping to UAE and all around the world.
Date of experience: April 18, 2025
Best fan
I got a dreo fan and it’s best fan I’ve ever had. I have it in a room with no a/c because I have to get the unit replaced and it works pretty good keeping that room cool. It’s pretty quiet and it’s light weight and easy to carry around. It was also easy to install
Date of experience: April 22, 2025
Dreo
Dreo Solaris 317.This product is very poor quality, looks flash from a distance but mine was broken and did not oscillate. I have since bought a similar product from Vornado, with much better results. Upon trying to return to Amazon, turns out shipping is more than the product value and hence they only refunded a percentage of what I paid. What's the point of having a return scheme. I paid shipping plus full value of product. Will not recommend buying product or buying from Amazon, walk into a store test a product and buy.
Date of experience: April 20, 2025
Great little heater!
I ordered this heater based on a review that I saw on YouTube. It was shipped quickly and well packaged. My old space heater had a manual dial to adjust the thermostat and it wasn't very consistent maintaining temperature. The DREO controls were a bit confusing at first, and you definitely need to read the instructions. After a few minutes of using it though, it makes sense. I pretty much only use the Eco mode. Set the temperature you want, and it'll maintain it. On Eco mode, it starts out at 1500 watts to get the room to the set temperature, then switches to 1000 watts to maintain that temperature. It is extremely quiet and heats up the room much quicker than my old one did, and doesn't run nearly as long as my old one. It's well made and doesn't feel cheap. I'm very happy with it and interested in seeing how much less electricity it uses. I've only had it a couple of weeks, but highly recommend it based on my experience so far!
Date of experience: March 19, 2025
Amazing product easy to use
Date of experience: March 19, 2025
Seems to be high quality
Please note that I haven't had the opportunity to actually use the air conditioner yet as the weather simply doesn't merit it. However, my shopping experience was very good. I saved money by purchasing directly thru the Dreo website, the shipping was fast, and my unit arrived packaged well and undamaged.
I will update the review if any need to do so comes up but for now I'm very happy with my purchase. The air conditioner itself seems to be high quality with all the necessary window attachments and optional sealing components. Having used a portable air conditioner before, I've never felt it necessary to use the sealing adhesives but it's nice they included those anyways.
The instruction manual does a good job of explaining all of the air conditioner's features and setup procedure. There's also a number to call if any help is needed but hopefully when the time comes to use this thing I won't need any assistance.
Date of experience: March 19, 2025
The fused blew not even a month of usage
The fused blew not even a month of usage
Date of experience: March 20, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.