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DNA Institute is an international research institute dedicated to genetic testing that provides personalized reports on various health issues, diseases, disorders, and physical traits based on raw DNA files.
30 Mission Street, 94105, San Francisco, United States
4.2
13 reviews
I am very happy with the "free" DNA check report provided by DNA Institute. Only thing it could be improved in my opinion is receiving clearer explanation of what the numbers/figures stand for.
Date of experience: October 04, 2023
I thought the results were interesting and not far from my knowledge of the medical history of my family but I would have liked more information on how to understand and read the results for basic people like myself. Kind of a guide for dummies.
Date of experience: October 04, 2023
Date of experience: September 03, 2023
Amazing company. Great insight into DNA analysis.
Date of experience: September 03, 2023
Delivered results as promised, in a timely manner. Thanks
Date of experience: September 06, 2023
I received the results very quick. They are accurate. I printed mine off and they and organized very well, and super easy to read and understand. I would definitely recommend.
Date of experience: August 22, 2023
I filled out their questionnaire in great detail, waited 8 days, went to their website to see when they would send me my report, and it said they had already emailed it to me. It had never arrived and I didn't find it in my spam folder. What a waste of time, and an invasion of privacy for nothing.
UPDATE:
After they saw this review, they sent me the full report. They seemed very sure of having sent it in the first place, and didn't believe that I didn't receive it, so I checked my spam folder again, and voila, there it was! So I owe them an apology, and thanks.
They also summarized the findings of the report in their email, which was useful; although it raised a couple of questions about conditions I hadn't thought about, it put my mind more at ease about family diseases that I was concerned about inheriting. Of course, I understand it's not definitive and a lot has to do with luck, as well as lifestyle.
Date of experience: August 20, 2023
Reply from DNA Institute
Dear J,
We created your report and sent it to you previously via email. The title of mail should be "Dear J. **, your complete DNA health report is attached". We just re-sent the email to you. Please recheck your inbox.
The fact that you received this invitation via TrustPilot to write a review shows that the previous report was also sent, as we 'bcc' TrustPilot to get your feedback on our product. However, it's also possible that AOL server blocked the message.
Please let us know if you found the attached report. Otherwise, let us know and we can send it to a different E-mail address.
UPDATE:
Thank you for updating your review and letting us know of the outcome. Have a great weekend.
well formatted pdf about medical potential problems
Date of experience: June 29, 2023
Nice treat to have the medical looked at. i had ran it through Prometeusd before and it seems to be close to the same, there are more things they found than what you have unless you are not providing it all back to me. Anyway, No real new surprises but a couple of things that I will talk to me doctor about!
Thanks
Date of experience: May 17, 2023
I received the option to participate in research and get a free report.
It was emailed to me in three days.
Good report considering it was free.
Date of experience: May 07, 2023
Unlike other websites that deliver a few non-important reports, the results of DNA institute was detailed, essential, and comprehensive.
Quite happy with the report.
Date of experience: January 04, 2023
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