This was my second time ordering from Divon London. Even tho my order got lost in the mail, Marios from Divon was a great help in making sure my order got delivered anyways. The products feel and... See more
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The chain was found broken upon delivery, right out of the box. Very disappointing. Delivery also took nearly three weeks, advertised as 5-7 days.
Company replied
I’m absolutely in love with my piece from Divon Jewellery! The quality is undeniable, you can really feel the craftsmanship and attention to detail in every aspect. It’s elegant, timeless, and adds th... See more
After a month of wearing it regularly, still no signs of wear or fading. Holds up better than more expensive pieces I’ve bought before.
Company replied
Company details
- #17 of 22 best companies in Costume Jewelry Shop
- #78 of 104 best companies in Fashion Accessories Store
- #36 of 42 best companies in Jeweler
- #7 of 7 best companies in Jewelry Buyer
- #38 of 42 best companies in Jewelry Designer
- #106 of 137 best companies in Jewelry Store
Written by the company
Founded in February of 2021 and based in London, Divon is a movement for creative unique Jewelry for people to discover their style. We strive to create unique Jewelry that encourages our members to tap into their creativity and explore their personal styles using the finest material for a Lifetime. Each Divon piece is crafted one by one. Putting all our Passion into every detail.
Contact info
60A-60B WALM LANE, NW24RA, LONDON, United Kingdom
- 07587768788
- infodivon@gmail.com
- divonlondon.com
4.0
Great
124 reviews
Replied to 92% of negative reviews
Typically replies within 1 week
High quality products and great service
This was my second time ordering from Divon London. Even tho my order got lost in the mail, Marios from Divon was a great help in making sure my order got delivered anyways.
The products feel and look very high quality and so far very durable (based on my first order back in 2022).
Marios was very quick reply to my emails and actually happy to help, great service!
10/10 recommend
Date of experience: May 30, 2025
Reply from divonlondon.com
Hi Marijn,
Thank you so much for your kind words they truly mean the world to us. We’re so happy to hear you had a great experience, and it’s always a pleasure to help. Can’t wait to have you back again soon.
Warm regards,
Marios
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Verified
Exceptional service
This started with a quick Birthday purchase. There were some delays in the shipping. Divon was responsive to the issue and was quickly in contact to update me on the shipping. I can imagine delays occur on occasion but what was extraordinary was their customer service. I would not hesitate to purchase from them again. Thanks and the Birthday gift was well received.
Date of experience: May 26, 2025
Reply from divonlondon.com
Hi David,
I just wanted to follow up as we’ve already sent out your replacement order, and tracking shows it has been delivered. If everything is now in order, we’d be incredibly grateful if you could kindly update your review on Trustpilot.
Thanks so much again for your patience and support.
Warm regards,
Marios
Verified
The chain was found broken upon…
The chain was found broken upon delivery, right out of the box. Very disappointing. Delivery also took nearly three weeks, advertised as 5-7 days.
Date of experience: May 06, 2025
Reply from divonlondon.com
Hi Jared,
We’re truly sorry to hear that your chain arrived damaged and that your delivery took longer than expected. That’s definitely not the experience we aim to provide. We’ve just sent you an email so we can resolve this for you immediately. Thank you for bringing this to our attention we’re here to make it right.
Warm regards,
Marios
Got the Cable Chain Silver for my…
Got the Cable Chain Silver for my boyfriend and he wears it every day now. He’s picky with jewelry but this one hit the mark. Solid weight and finish.
Date of experience: April 12, 2025
Reply from divonlondon.com
Hi Léa,
We’re so glad to hear your boyfriend loves the Cable Chain Silver that makes us really happy! Thank you so much for your thoughtful review and support.
Best,
Chris
After a month of wearing it regularly
After a month of wearing it regularly, still no signs of wear or fading. Holds up better than more expensive pieces I’ve bought before.
Date of experience: March 30, 2025
Reply from divonlondon.com
Hi Ilze,
Thank you so much for your lovely feedback! It means the world to us to hear that your piece is holding up beautifully that’s exactly what we aim for.
All the best,
Chris
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Verified
Great product
Great product, beautifully made especially for the price!
Date of experience: April 29, 2025
Reply from divonlondon.com
Hi Daniel,
We’re thrilled you’re happy with the product and truly appreciate you taking the time to share this.
Kind regards,
Chris
Ordered two items because of the…
Ordered two items because of the promotion they had running, and I’m glad I did. Got great value and both pieces were beautiful.
Date of experience: February 18, 2025
Reply from divonlondon.com
Thank you for your review, Janus. We’re glad the promotion led you to us, and even more glad you enjoyed the pieces.
Best,
Chris
I was hesitant to get earrings online
I was hesitant to get earrings online, but the Tears of Joy pair really impressed me. They’re lightweight, don’t irritate my skin, and the pearls are beautifully matched.
Date of experience: February 21, 2025
Reply from divonlondon.com
Hello Antonia, thank you so much for the kind words. We’re really pleased the earrings worked so well for you.
Best,
Chris
Their aesthetic is so clean and…
Their aesthetic is so clean and thoughtful. From the website to the product packaging, everything feels curated and high-end.
Date of experience: March 05, 2025
Reply from divonlondon.com
Ella, thank you for the thoughtful review. We care a lot about the details, so this means a lot to us.
Best,
Chris
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Quick and responsive
Great experience with Divon! Although I initially received the wrong item, their team promptly resolved the issue by sending the correct one and refunding the return delivery costs. I love the jewellery and will definitely purchase from them again!
Date of experience: April 29, 2025
Reply from divonlondon.com
Hello Nnamdi,
Thank you so much for your kind review. We’re really happy we could sort things out promptly and that you loved the jewelry. Looking forward to having you back!
Best,
Chris
The site is visually beautiful and…
The site is visually beautiful and super easy to navigate. The photos show exactly what you’re getting. Ended up with the Tears of Joy Earrings and I’m in love with the pearl and hoop combo.
Date of experience: April 20, 2025
Reply from divonlondon.com
Hello Tomislav,
Thank you for your lovely review. So glad to hear you love the earrings and the site felt easy and clear to use that means a lot to us.
Best,
Chris
Verified
I haven’t receive my order
I haven’t receive my order ! Since the 14 april i’am waiting ! I sended 2 mails and no one answered me!
Date of experience: April 14, 2025
Reply from divonlondon.com
Hello Dino,
Thank you for your feedback, and I’m truly sorry if you felt like we didn’t respond we did reply to all of your emails, but it’s possible our responses ended up in your spam folder.
We can confirm that your order has now been delivered. If everything is in order, we’d be very grateful if you could consider updating your review.
We really appreciate your support and understanding.
Best regards,
Chris
Bought the Snake Bracelet Gold to match…
Bought the Snake Bracelet Gold to match with my chain and the consistency in finish is impressive. They look like they were made to go together.
Date of experience: April 10, 2025
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I’ve ordered a lot of accessories…
I’ve ordered a lot of accessories online and this is one of the few that exceeded my expectations. You get what you pay for—and then some.
Date of experience: April 07, 2025
Was really impressed with the quality…
Was really impressed with the quality when my order arrived. The finish is smooth and the weight feels just right. Wore it all day and barely noticed it was on—super comfortable.
Date of experience: February 05, 2025
I was a little worried about how it…
I was a little worried about how it would look in person compared to the photos, but it was even better than I expected. Very clean details and feels durable.
Date of experience: January 29, 2025
Verified
Satisfied overall
The order took a month to arrive, so they get dinged a star for that, but otherwise happy with the jewelry I received. The "W" ring was a little more matte than I expected, but still looks nice. Rope chain and "youth" pendant came as advertised.
Date of experience: March 30, 2025
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Verified
Very cool item fast delivery nice…
Very cool item fast delivery nice packaging
Date of experience: February 17, 2025
Reply from divonlondon.com
Hi Robin,
Thank you for the great review! We’re so happy to hear you loved the item, delivery, and packaging. Your feedback means a lot to us!
If you need anything else, feel free to reach out. Thanks again!
Best regards,
Marios
Verified
Beautiful Jewellery I loved my necklace…
Beautiful Jewellery I loved my necklace made so well and I can’t wait to wear it , I had to contact the company regarding an additional purchase and I was met with great kindness and helpful information.thank you ,I will be returning to purchase other items .
Kind regards
Date of experience: February 13, 2025
Reply from divonlondon.com
Hello Valerie,
Thank you for your kind words! We’re so glad you love your necklace and had a great experience with us. We look forward to welcoming you back for more purchases!
Best regards,
Marios
Verified
My package hasn’t arrived yet and I…
My package hasn’t arrived yet and I haven’t received any updates.
Date of experience: February 05, 2025
Reply from divonlondon.com
Dear Nele,
Thank you for sharing your feedback. We deeply apologize for the delay in receiving your order. After tracking your package, we found that it cleared customs on February 10th. We are currently working with DHL to get more information about the delivery and resolve this issue as quickly as possible.
We will keep you updated and ensure you receive your order as soon as possible. Thank you for your patience.
Best regards,
Marios
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