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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the warranty options provided by Discount ESP, considering them a better value compared to other extended warranties. Consumers appreciate the discounts and promotions available, which they see as a win-win situation. The overall service is highly regarded, with reviewers frequently recommending Discount ESP to fellow riders. People highlight the positive experiences with customer service representatives, particularly mentioning Franko Cardozo and Alex Salazar. They are described as professional, helpful, and not pushy, making the enrollment process easy and answering all questions in a timely manner. Consumers feel confident in the coverage provided, noting that Discount ESP has their back during challenging moments and provides hassle-free support.

Based on reviews, created with AI

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Rated 5 out of 5 stars
Verified

Before writing this review, I consultated with my motorcycle shop to see how smoothly the process went. The owner told me it went silky smooth. I paid good money for my Extended Service Plan for... See more

Rated 5 out of 5 stars
Verified

Had Discount ESP for a few years now, and any problem that was under warranty they covered, no hassle, from the phone call to email. I highly recommend them, and I definitely will be renewing again.

Rated 5 out of 5 stars
Verified

Having the extended warranty from ESP is easy and so far it has been a great benefit the few times I have had to use it. Basically pays for itself when taking care of the bike you love. The best part... See more

Rated 5 out of 5 stars
Verified

My experience with Discount ESP can be put in three letters. WOW!!! It is great dealing with these people. When it comes to extended warranty you may have doubts but you don't need to worry about Dis... See more


Company details

  1. #1 of 1 best companies in Cycle Insurance Company

About DiscountESP

Written by the company

The Premier Service Contract Provider for Motorcycle and Off Road Vehicles.

You Ride It, We Protect It!

Ride Worry Free. Peace of Mind- Guaranteed!

Ride Worry Free. Peace of Mind- Guaranteed!
Here at Discount ESP we believe in doing what we say. A person is as only as good as their word. That's why you know when we say we cover all the major components of your ride that can break, in the end costing you hundreds, if not thousands of dollars, you can take that to the bank! We do business the old fashion way, with integrity, and a one-on-one approach that cannot be matched in the industry today. We are not like all the rest, we are Discount ESP!

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 62% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Great investment!

Before writing this review, I consultated with my motorcycle shop to see how smoothly the process went.
The owner told me it went silky smooth.
I paid good money for my Extended Service Plan for my motorcycle and my expectations for that investment seem to be paying off.
Overall, I am very pleased.

Date of experience: June 23, 2025

Rated 1 out of 5 stars

Don’t Purchase Discount ESP Extended Warranties

I have a 2022 Harley Davidson Road Glide CVO, and recently experienced low tire pressure on my rear wheel. So I took it to the dealer, and they determined my rear wheel was defective and needed replacing. I assumed my Wheel and Tire coverage with Discount ESP would cover repair, but to my dismay Discount ESP denied the claim. I paid $2,100 for their Entended Warranty coverage, and now had to pay $1,800 to get my bike back on the road again. I feel I’ve been totally ripped off and highly recommend anyone considering buying Discount ESP’s Extended Warranties not to do so!!!

Date of experience: June 25, 2025

Rated 1 out of 5 stars

Discount ESP is horrible

Discount ESP is horrible. I done all of my services on my bike from the dealership and taking great care. Almost every claim they have denied. I had friends that report the same story whether it’s an engine, or anything else on the motorcycle, it is impossible to get a hold of them. For simple things, it takes them a couple weeks to get an answer back and most of the time they deny the claim.

Date of experience: February 01, 2025

Rated 5 out of 5 stars
Verified

Satisfied customer

Had Discount ESP for a few years now, and any problem that was under warranty they covered, no hassle, from the phone call to email. I highly recommend them, and I definitely will be renewing again.

Date of experience: May 22, 2025

Rated 5 out of 5 stars

A+++++++

Devin Cardozo was great! Professional, very communicative, and easy to work with! Process was fairly simple!

Date of experience: June 10, 2025

Rated 5 out of 5 stars
Verified

Having the extended warranty from ESP is necessary.

Having the extended warranty from ESP is easy and so far it has been a great benefit the few times I have had to use it. Basically pays for itself when taking care of the bike you love. The best part is my dealership is well aware of Discount ESP and has them on speed dial. So as long as you have coverage they know it's hassle free and the approval and funds are quick and simple. Kudos.

Date of experience: May 23, 2025

Rated 5 out of 5 stars

Great pricing/coverages; professional staff!

Recently completed enrolling in a new 5 year extended warranty contract with Discount ESP.

Have been a long time customer; this is now my 4th HD touring bike covered with ESP.

Their terms and pricing and options are a much better value over any Harley Davidson extended warranty.

Very happy with the team; this time I worked with Franko Cardozo. He was professional, easy to work with, and not pushy. Due to the holiday and our schedules traded emails and texts, but once fully engaged the e-sign of docs and paid in full discounts/promos were a win/win.

I have made numerous referrals to others in my HOG riding group and those that purchased warranties with ESP have all been pleased thus far.

Thanks again Franko and Team Discount ESP!

Date of experience: May 29, 2025

Rated 5 out of 5 stars
Verified

DiscountESP has truly had my back…

DiscountESP has truly had my back during some challenging moments. As someone who’s constantly on the road, I do everything I can to keep my motorcycle in peak condition. But when the unexpected happens, breakdowns, mechanical failures, Discount ESP is always there to get me back on the road quickly and hassle-free. I’m genuinely grateful for their reliable service and support.

Date of experience: May 22, 2025

Rated 1 out of 5 stars
Verified

I sent an email to notify that I’m…

I sent an email to notify that I’m requesting an cancellation on this service contract due no longer has ownership of this vehicle anymore

Date of experience: May 22, 2025

DiscountESP  logo

Reply from DiscountESP

Thank you for your feedback. We appreciate your business and we are happy we were able to cover a claim for you in the few months that you were a client. Our cancellation team has not received an email from you. Just to confirm, did you send to: cancellations@discountesp.com?

Rated 5 out of 5 stars

Very Fast And EASY Process Overall

Fast EASY process overall. I have had Discount ESP for a couple of years and just renewed on today! Compared to the warrantee Harley sells for over 3K, Discount ESP is a no Brainer!!
Call and Ask For Frank, he is GREAT and a true Pleasure to work with (no pressure as all, which is a welcome thing these days.)

Date of experience: May 14, 2025

Rated 5 out of 5 stars

Easy fast process

Easy fast process , great price . This is the 2nd policy I’m getting for my motorcycle, actually im renewing my first policy . So im going on 4 years now esp .

Date of experience: May 12, 2025

Rated 5 out of 5 stars
Verified

DISCOUNT ESP

I have used DISCOUNT ESP for the last 4 years and have been very happy with all my experiences. Awesome company i never had a claim denied. Thanks DISCOUNT ESP

Date of experience: May 12, 2025

Rated 5 out of 5 stars

Frank was great to work with

Frank was great to work with. I appreciate all the help. He helped me make the process simple easy picked up the right plan answered all my questions. I would recommend him and your program to others I meet. Thank you much Frank.

Date of experience: May 08, 2025

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