Mariana helped me with a price issue I noticed., They were quick to assist and advise me on what the best course to take was. Also educated me on the autoship program. Greatly appreciated!
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Always have the products I need, make me feel like I'm a priority and that my business matters. I can't compliment the customer service enough in how great of a job they do ensuring that my needs are... See more
Jose has been sensational, caring, and supportive in all of my transactions with his company. In the world of medical supplies, you hope for someone who will be a teammate and who has compassion for... See more
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Mariana made my account set up and my first order a seamless process. When you contact Discount Catheters ask for her by name!! She rocks the CSR experience! Polite, courteous, friendly, and knowledge... See more
Company details
Written by the company
DiscountCatheters is a leading retailer of discounted catheter products. Get high-quality indwelling and intermittent catheters from Rusch Teleflex, Hollister, and Bard Rochester.
Contact info
11867 SW 151st Pl, 33196, Miami, United States
- 8887747660
- contact@discountcatheters.com
- discountcatheters.com
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Mariana helped me with a price issue I…
Mariana helped me with a price issue I noticed., They were quick to assist and advise me on what the best course to take was. Also educated me on the autoship program. Greatly appreciated!
Date of experience: June 04, 2025
I try to personalize my relationship…
I try to personalize my relationship with your staff, with great rewards, but also very efficient and I receive my product very quickly. For me this is life saving
Date of experience: May 01, 2025
Really good prices and quick delivery
Really good prices and the delivery time is great. I've ordered the same product from other sites and they take twice as long to deliver. Discount catheters shipped my order right away and I got it in less than a week. Customer service is also very good. I highly recommend discount catheters!
Date of experience: March 18, 2025
D.C. Great service and support
I just wanted to take a moment to thank Mariana and Jose at Discount Catheter for the outstanding customer service I continue to receive. Their professionalism, patience, and willingness to go the extra mile truly makes a difference. It’s refreshing to experience such dedication, and I sincerely appreciate their efforts. Keep up the great work!”
Date of experience: February 25, 2025
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Always have the products I need
Always have the products I need, make me feel like I'm a priority and that my business matters. I can't compliment the customer service enough in how great of a job they do ensuring that my needs are met. Lastly, order processing and shipping is so fast! I have recommended stomabags.com to several of my business colleagues and they all love the pricing and service as well.
Date of experience: January 09, 2025
Mariana worked thru my mistake and…
Mariana worked thru my mistake and solved my problem like a pro!
Date of experience: January 06, 2025
This was my first time
This was my first time. Using discount catheters, I was very satisfied with the customer service. And the timely manner that my products arrived. I believe that I have found a new supplier for my catheters.
Date of experience: December 10, 2024
Superb customer service from Jose M!
Thank you again, Jose, for quickly processing my order and setting up future autoshipments.
I immensely appreciate your commitment to providing excellent customer service, especially during the busy Holiday season.
Date of experience: December 23, 2024
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Jose M helps me often
Jose M helps me often. Always very helpful. For the last few months the shopping cart system will not process payments the site just clocks so I have to contact via chat to process. It's a bit of a pain. If not for this issue I would give the company 5 stars. But with this issue it limits when I can purchase my needed supplies because must wait till business hours.
Date of experience: December 16, 2024
My previous company closed without…
My previous company closed without sending me a notice. Discount Catheters was recommended. My questions were answered and a routine order was quickly accomplished. Kind and knowledgeable staff assisted me that day.
Date of experience: November 27, 2024
I found an anomaly in the prices and…
I found an anomaly in the prices and left a message and immediately got a call. With service like that I ordered and quickly got my order...
Date of experience: November 27, 2024
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Shipping Options
Had a question about shipping options and the customer service person was very helpful!
Date of experience: November 25, 2024
This was my first purchase from…
This was my first purchase from discount catheters and I am very impressed. I ordered my catheters one day and the next day they were here. This is the only place I will buy my catheters from here on. Thank you for your service.
Date of experience: November 07, 2024
Jose M was the chatline spokesperson…
Jose M was the chatline spokesperson and was absolutely wonderful. Very kind patient staff who's great at his job very helpful and knowledgeable
Date of experience: November 25, 2024
Great company
It was very easy to order especially with Mariana and they carried the catheter that I needed. Fast shipping!
Date of experience: November 19, 2024
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Mariana was knowledgeable
Mariana was knowledgeable, efficient and helpful
Date of experience: November 24, 2024
November 8th 2024 Catheter Order
My ordering experience with your company was very satisfactory. The company I had been ordering from went out of business with no notification. When I contacted that company they did refer me to you.
I was in a desperate situation. I called your company. The service representative was extremely polite, knowledgeable, and professional. I received my order quickly.
I will be ordering from your company again in the very near future. Thank you for being there for me.
Sincerely grateful,
Marcy Jorgensen
Date of experience: November 08, 2024
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