scam
I paid for a Galaxy S25 Ultra unlock on June 2, 2025. The process involved two payments: £11.99 for the Eligibility Check and £78 for the Standard Unlock. Both payments were made upfront and were clearly accepted without issue. I was told that the unlock was "99% complete" and would be finalized "imminently." That was days ago—and I’m still waiting.
At first, the communication seemed promising. They explained the process and claimed everything was in order. But the reality has been delays, vague updates, and no unlock code delivered. As of today, June 11, there is still no final result, no clear timeline, and growing concern that this may not be a legitimate service.
What’s worse is the non-refundable £11.99 Eligibility Check fee, which feels like a loophole to keep part of your money even if nothing gets delivered. There’s no phone number to call, just support emails that repeat the same copy-paste messages.
I’ve now begun posting reviews across platforms to alert others, and I’m looking into what regulatory body can be contacted—possibly Trading Standards or the CMA—if this doesn’t resolve promptly. Consumers deserve accountability, especially when handing over nearly £90 with little to show for it.
This has been an unnecessarily stressful and frustrating experience. If the unlock is delivered, I’ll update this review—but as it stands, I cannot recommend this service.
Date of experience: June 12, 2025