My phone was delivered in just a few days, all set up and ready to go with CalyxOS. Mat was extremely helpful in assisting me in customizing the interface so everything was just the way I wanted it.... See more
Company replied
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My phone was delivered in just a few days, all set up and ready to go with CalyxOS. Mat was extremely helpful in assisting me in customizing the interface so everything was just the way I wanted it.... See more
Company replied
I was hesitant at first, thinking it could be a scam or they would put something nefarious on the phone, but ended up extremely pleased. Legitimate phone, in the original case with all the original bi... See more
Company replied
The best measure of a company's performance is when things don't work out exactly as wished. The S6 Lite with Lineage didn't meet my needs. There was no way to tell until it was in hand with the requi... See more
Company replied
Although working with you was 5 star, because I couldn't get the product even though you tried to ship it to me made it less of a good experience.
Company replied
We make privacy-friendly digital devices available to everyone. Consider us your one-stop-shop for de-googled phones, tablets, bootable USB flash drives, Linux laptops and other digital devices all running on the Linux kernel. Reclaim your privacy with affordable and reliable devices preloaded with privacy-respecting software.
PO Box 44, 29442, Georgetown, United States
Outstanding from beginning to end.
Date of experience: May 14, 2025
Reply from Digital Privacy Shop
Great device. As advertised. Degoogled phone running Graphene OS. Good battery life.
Date of experience: April 14, 2025
Reply from Digital Privacy Shop
Accurate information and transparency
Date of experience: March 15, 2025
Reply from Digital Privacy Shop
Although working with you was 5 star, because I couldn't get the product even though you tried to ship it to me made it less of a good experience.
Date of experience: March 01, 2025
Reply from Digital Privacy Shop
Smooth transaction all around this is my second purchase from this site
Date of experience: February 19, 2025
Reply from Digital Privacy Shop
Mat help guide my son setting up my new laptop. He was very kind and knowledgeable. I also purchased a DE goggled phone from Digital Privacy Shop, where he helped decide which operating system to use, I have yet to reach out for help on my phone, but know he will be there to answer my questions. Mat thank you
Date of experience: February 18, 2025
Reply from Digital Privacy Shop
Phone was in terrific shape and arrived promptly. This is the 3rd phone I've purchased from the company and it has been stellar customer service, every transaction.
Date of experience: February 02, 2025
Reply from Digital Privacy Shop
Good communication, fast service, honest recommendations.
Date of experience: February 04, 2025
Reply from Digital Privacy Shop
My phone was delivered in just a few days, all set up and ready to go with CalyxOS. Mat was extremely helpful in assisting me in customizing the interface so everything was just the way I wanted it. He responded to my emails within 24 hours; usually within the same day. He even helped with things that were not strictly phone-related, like the JMPchat VOIP service (which includes a free month when purchasing the phone from the Digital Privacy Shop).
I could not be happier with my de-googled device, or with the customer service provided! Thanks, Mat!
Date of experience: February 01, 2025
Reply from Digital Privacy Shop
Prompt response, resolved all my problems. Very pleased with customer support after my Pixel 9 purchase, and that I'm supporting a US based small biz.
Date of experience: February 02, 2025
Reply from Digital Privacy Shop
The best measure of a company's performance is when things don't work out exactly as wished. The S6 Lite with Lineage didn't meet my needs. There was no way to tell until it was in hand with the required apps loaded. The Tab was great, but just couldn't run the app I most needed with the screen resolution present. Lineage was Ok too and didn't really play a part. the 1200X2000 screen just couldn't do the job. The return and refund was prompt and professional. I wouldn't hesitate to try again if another Tab becomes available for LineageOS.
Date of experience: January 16, 2025
Reply from Digital Privacy Shop
I was hesitant at first, thinking it could be a scam or they would put something nefarious on the phone, but ended up extremely pleased. Legitimate phone, in the original case with all the original bits. I installed a couple virus and malware scanners (which you should do on any device) and used them after set up. All clear! Also good email updates on order status and quick shipping. Only issue I had was my audio jack dongle doesn’t work fully but that is honestly my own fault for picking a phone without a jack lol
Date of experience: January 18, 2025
Reply from Digital Privacy Shop
Great communication, good product, fast shipping
Date of experience: December 31, 2024
Reply from Digital Privacy Shop
Reply from Digital Privacy Shop
Mat was extremely helpful in educating me on the GrapheneOS and the transition from a regular Google Pixel to a degoogled Pixel phone. He also helped me with exporting contacts from my damaged Pixel phone.
Date of experience: November 03, 2024
Reply from Digital Privacy Shop
Reply from Digital Privacy Shop
Great customer service. I forgot my password and I emailed Digital Privacy Shop about forgetting my password, and I got an immediate response on how to reset my password.
Also, I was contacted the following morning after making my purchase because there was an issue with my purchase and a change had to be made to my purchase. I liked the prompt notice that my purchase had an issue to prevent a delay with receiving my purchase.
Date of experience: October 25, 2024
Reply from Digital Privacy Shop
Excellent transaction. Very smooth..
Fast shipping and delivery.
Excellent phone (Pixel 7a ) brand new.
Very happy with this purchase.
A+++++
Date of experience: October 09, 2024
Reply from Digital Privacy Shop
Have ordered few laptops from Digital Privacy Shop. All of them have been shipped quickly (within a few days), nicely packaged and in excellent condition. All of them have been loaded with the Linux OS and function perfectly.
Great company and great service!
Date of experience: October 03, 2024
Reply from Digital Privacy Shop
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