The V8S feels high-quality, and I’ve noticed some reduction in leg hair after seven weeks. But for the price, I expected faster results. It’s not bad, and the cooling feature helps, but it’s a bit of... See more
Companies on Trustpilot can’t offer incentives or pay to hide any reviews.
Review summary
Based on reviews, created with AI
See what reviewers are saying
I’ve used the Revive for two months, and my skin feels smoother and looks a bit fresher. The device is simple to use, and I like that it’s painless. However, I was hoping for more obvious results on m... See more
Company replied
I bought the LED set during the Women's Day promotion, which included both a face mask and neck mask. The design is really beautiful, and it even comes with eye protectors. It has significantly improv... See more
I purchased the DermRays V6S two months ago and followed the recommended frequency for a month, but I didn’t see much progress. My skin tone is neutral to deep, and my hair is also dark. Then I reache... See more
Company details
- #101 of 132 best companies in Health and Beauty Shop
- #51 of 66 best companies in Beauty Product Supplier
- #17 of 21 best companies in Beauty Supply Store
- #17 of 21 best companies in Cosmetics Industry
- #2 of 2 best companies in Laser Hair Removal Service
- #27 of 34 best companies in Wellness Center
Written by the company
This year marks our 12th anniversary, a significant milestone in our journey of innovation and excellence in the beauty and medical aesthetics industry. For more than a decade, we've been committed to advancing technology, securing FDA certifications, and delivering top-tier laser beauty solutions that prioritize both safety and performance. In the last two years, we've expanded into home laser devices, bringing our medical-grade expertise directly to consumers. With our cutting-edge technology, achieving salon-like results at home has never been easier. Proudly part of Lotuxs Technology, recognized by Med Tech Outlook in 2022 as one of the Top 10 Aesthetic Device Companies in APAC, we remain at the forefront of innovation in beauty technology. Our innovations have also garnered media attention. VOGUE named us among "The Best At-Home Laser Hair Removal Devices, According to Experts."
Contact info
1172 N Armando Street, CA 92806, Anaheim, United States
- support@dermrays.com
- dermrays.com
Replied to 100% of negative reviews
Typically replies within 48 hours
Decent but pricey
The V8S feels high-quality, and I’ve noticed some reduction in leg hair after seven weeks. But for the price, I expected faster results. It’s not bad, and the cooling feature helps, but it’s a bit of a hassle to use regularly. I’m giving it more time.
Date of experience: July 05, 2025
Feels like a spa at home
Using the Revive Laser feels like a mini spa session! It’s super comfortable, and I love how quick it is to use. After a month, my skin looks brighter, and my fine lines are less noticeable. The device feels sturdy, which is a plus.
Date of experience: July 03, 2025
Hair removal VS6
I’ve been using the device on my arms for about six weeks. The hair is growing back much slower, but it’s not gone, and I’m not sure it’s worth the time it takes. It’s safe for my skin tone, which is great, but the device is a bit bulky to hold for long.
Date of experience: June 29, 2025
easy to use
The hair removal device is so easy to use, even for a beginner like me. I’ve been using it on my bikini line for five weeks, and the hair is less noticeable. It’s not painful, but you have to go slow to cover everything. I’m happy with it so far.
Date of experience: June 19, 2025
Decent but not a miracle
I’ve used the Revive for two months, and my skin feels smoother and looks a bit fresher. The device is simple to use, and I like that it’s painless. However, I was hoping for more obvious results on my crow’s feet by now. It’s not a miracle worker, but I’ll keep using it since it’s so convenient.
Date of experience: June 17, 2025

Reply from DermRays
Slow but effective
I’ve been using the V6S on my underarms for two months. The hair is definitely thinner, but it’s not gone yet. It’s easy to use, and I like that it’s safe for my darker skin. Just be prepared to spend time on it each week.
Date of experience: June 14, 2025
Early days, but promising
I’ve only had the Revive for a few weeks, and I’m already noticing my skin looks a little smoother. The device feels high-quality. It’s not a huge change yet, but I’m excited to keep using it. Just wish the instructions were a bit clearer on how often to use it for best results.
Date of experience: May 28, 2025
terrible customer service
I bought the V4 laser hair removal device. The shipping was relatively fast, but then I opened the package to find that I had received the wrong product. I emailed them, and they asked for a ton of pictures. I took them and sent them. They told me that after some days they were going to send the return label, and then I needed to return the product, and after they received it, they would send the correct one. I said that that was going to take too much time (I'm moving soon) and I opted for just returning it. In addition, I've repeatedly told them that the process had made me waste a lot of time, and that I should get some kind of compensation. First they ignored me, they then said that they had to check with someone, and in the end they didn't answer.
They sent me a label without giving me any instructions for it, for a carrier that doesn't exist in my country. I asked for help but the answer was useless. I found out by myself about which company dealt with those packages here, and I sent it. After I had sent it, they sent me another label and asked that I use that one. I told them I had already sent the package. After the weekend, they emailed me again and asked if I had sent the package, which I had already told them I had.
At this point I'm just hoping to get my money back. They're unprofessional, and don't care at all about wasting their customers' time.
Date of experience: May 23, 2025

Reply from DermRays
Loving the convenience
The anti-aging device is so quick to use! I can do my whole face in like five minutes while watching TV. The cooling feels nice, and there’s no stinging or redness after.
Date of experience: April 22, 2025
V8S needs more time
The V8S feels sturdy and has a nice cooling feature, but after seven weeks, my leg hair has shown some improvement, but my underarm hair isn’t noticeably different. It’s not as fast as I hoped, especially since it claims up to 100% hair removal with SGS report. The higher settings can sting a bit. I’ll keep using it, but it’s not blowing me away yet.
Date of experience: May 29, 2025
Worth the investment
The V8S is pricey, but it’s saving me so much compared to salon visits. After seven weeks, my hair is growing back much slower. The device is sturdy and easy to use, but it takes a while to see results. I’d recommend it if you’re patient.
Date of experience: April 11, 2025
The Revive Laser
The Revive Laser is my first try at an at-home anti-aging device. It’s comfy to use, and I like that it doesn’t hurt at all. After six weeks, my spots have faded a little, and my acne scars are lighter too. But I haven’t seen much change in my fine lines yet. I’m hopeful it’ll get better with time, as the manual says it takes a few months. Easy to fit into my routine, though!
Date of experience: March 26, 2025
Okay but not amazing
I’ve been using the LED Light Therapy Mask for a month, mostly the red light setting. My skin feels a bit softer, but I haven’t seen much change in my redness yet. It’s easy to wear while doing other stuff, but the straps are kind of annoying to adjust. I’ll keep using it and see if it gets better.
Date of experience: March 18, 2025
Good for darker skin
As someone with a deeper skin tone, I was nervous about laser hair removal, but the V6S has been great. No burns or irritation, and my underarm hair is noticeably sparser after a month.
Date of experience: March 19, 2025
Nice glow, but takes time
I’ve been using the Revive for about a month, twice a week. My skin feels smoother, and I’m starting to see a nice glow, especially around my cheeks. It’s super easy to use, and the cooling feature makes it comfortable. Still, I’m sticking with it to see more results.
Date of experience: March 18, 2025
This hair removal device is very…
This hair removal device is very comfortable to use, hair can be easily removed without any other discomfort!
Date of experience: February 17, 2025
DermRays LED Light Therapy Mask
I bought the LED set during the Women's Day promotion, which included both a face mask and neck mask. The design is really beautiful, and it even comes with eye protectors. It has significantly improved my skin texture, and I’ve noticed less oiliness too!
Date of experience: March 11, 2025
Great buy!
I discovered the Revive Skin Laser on YouTube, and after using it for eight weeks, I’ve seen a huge improvement in my skin! My pores have shrunk, my laugh lines have softened, and my acne scars have lightened. I also use the LED face mask and alternate between the two every night. Highly recommend it to anyone looking for anti-aging solutions!
Date of experience: March 18, 2025
Not sure now
I’ve been using the hair removal device for two months, and it seems to only work on certain areas. The device does get a bit warm after a while. I’ve decided to give it a bit more time and then consider whether or not to return it.
Date of experience: March 07, 2025
I bought the laser
I bought the laser, and I advise everyone not to get them.
I used for the first month and no results, and they had information if no results the first month, you have to wait another 8 weeks, basically 90 days your refund will expire. And you won't be able to get your money back and there will be absolutely no result, me and my husband used for 7 months, zero result. I don't recommend it.
Date of experience: April 28, 2025

Reply from DermRays
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.