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D'Lux & Co. Reviews 38

•
TrustScore 4 out of 5

3.9

Watch Manufacturer
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Rated 5 out of 5 stars
Verified

Wow! I really love this watch. Such luxurious and elegant design. This is truly now my favorite watch. To be honest I thought a watch like this would have come at a higher cost because it is such hig... See more

Rated 5 out of 5 stars

Luxurious watch at an affordable price that is casual enough to wear to work or nice enough to wear out to any occasion. Highly recommended!

Rated 1 out of 5 stars
Verified

Order not received.The post office claimed they dropped my package in the mail Box but I can’t see it.Please you need another package delivery source.

Company replied

Rated 5 out of 5 stars

Absolutely beautiful and luxurious watches at an affordable price. I love the attention to detail of the watches and the fact that there is a variety of options to choose from.

Company details

  1. #8 of 12 best companies in Watch Manufacturer

Written by the company

We are a U.S. based one stop store for elegant and unique timepieces. Shop with confidence with us and enjoy our elegant wrist watches at an affordable price. We look forward to serving you. Please visit our website if you have any questions.

Contact info

3.9

Great

TrustScore 4 out of 5

38 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 62% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot
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Rated 5 out of 5 stars
Verified

Just wow!

Wow! I really love this watch. Such luxurious and elegant design. This is truly now my favorite watch. To be honest I thought a watch like this would have come at a higher cost because it is such high quality. D'Lux & Co really has an eye for sophisticated designs. I will definitely be making additional purchases.

Date of experience: June 16, 2025

Rated 5 out of 5 stars
Verified

D'Lux timepiece

Watch is beautiful! I'd definitely buy another even though I have 3.

Date of experience: May 09, 2025

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Reply from D'Lux & Co.

We are happy you are satisfied with the watch. Thanks for supporting our store.

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Rated 1 out of 5 stars
Verified

Just not a good company I older a watch…

Just not a good company I older a watch over going 3 weeks now on still don't receive my package is this scam

Date of experience: April 29, 2025

D'Lux & Co. logo

Reply from D'Lux & Co.

We apologize for the experience. For some reason, our logistics partner had a delay delivering this to you. We are happy to see that the item was delivered the very next day after this was posted. We are certain you are enjoying the watch now.

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Rated 1 out of 5 stars
Verified

I have not received my order yet

I have not received my order yet. This was a birthday present. Birthday has come and gone. Had no idea it would take this long to get.

Date of experience: February 20, 2025

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Reply from D'Lux & Co.

We apologize for this delay. We are happy this was delivered and certain it ended up being a great birthday gift!

Rated 1 out of 5 stars
Verified

It never came

Date of experience: January 09, 2025

D'Lux & Co. logo

Reply from D'Lux & Co.

Hi Vera, our records show you have received the item. We appreciate the excellent review provided on another platform. We invite you to update this review to reflect your experience. Thanks

Rated 5 out of 5 stars
Verified

Excellent quality and craftsmanship

Excellent quality and craftsmanship. The watch has a nice heft and a very attractive profile. I would mos def recommend to a friend. A+

Date of experience: January 04, 2025

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Reply from D'Lux & Co.

This is great. We are pleased you like the watch.

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Rated 1 out of 5 stars
Verified

Order not received.The post office…

Order not received.The post office claimed they dropped my package in the mail Box but I can’t see it.Please you need another package delivery source.

Date of experience: January 14, 2025

D'Lux & Co. logo

Reply from D'Lux & Co.

We are sorry to hear that. Our records show that it was delivered to your mailbox via USPS. USPS is a trusted delivery service for us and we are surprised this occurred.

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Rated 2 out of 5 stars
Verified

Got the product in a timely manner

Got the product in a timely manner. These watches seem and look really cheap compared to others I’ve bought from the company. They just seemed as though they used cheap plastic on them and the bands were even a cheaper rubber then my other ones. I will not be ordering any more watches for this site

Date of experience: November 05, 2024

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