Defy Medical Reviews 3,658

TrustScore 5 out of 5

4.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

Review summary

Reviewers overwhelmingly had a great experience with this company. Customers consistently recommend this company for their healthcare needs. They appreciate the high level of service provided, noting that the staff is not only knowledgeable but also genuinely helpful and attentive. Consumers feel that the medical team takes the time to understand their individual goals and concerns, creating personalized treatment plans. People highlight the accessibility and efficiency of the staff, who are always ready to provide answers and support. Reviewers value the team's ability to explain complex medical information in an easy-to-understand manner. The location is also highly regarded, contributing to a positive overall experience.

Based on reviews, created with AI

See what reviewers are saying

Rated 5 out of 5 stars
Invited

Fantastic experience with Ben Walker as always. He really lines up with the culture at Defy - everyone I've spoken to over there is on-task, wastes no time, and gets the work done. What could be an ho... See more

Company replied

Rated 5 out of 5 stars
Invited

I really appreciate the time and attention that APRN Beth Bray provided me during our telehealth visit. She is very knowledgeable and has great “bedside” manners. She provided me with a clear plan for... See more

Company replied

Rated 5 out of 5 stars
Invited

Long Island Steam Cleaners transformed the grout in my bathrooms and mudroom. What had been stained and discolored for years now looks bright and clean again. Their steam cleaning process was thorough... See more

Rated 5 out of 5 stars
Invited

I always feel as if they plan my care around my goals, thoroughly explain my options, any possible risks associated with the options, and what I can do preemptively to mitigate or avoid any possible s... See more

Company replied


Company details

  1. #1 of 27 best companies in Medical Clinic
  2. #2 of 26 best companies in Doctor
  3. #2 of 35 best companies in Mental Health Service
  4. #1 of 14 best companies in Women's Health Clinic
  5. #1 of 4 best companies in Pain Management Physician
  6. #1 of 6 best companies in Specialized Clinic

About Defy Medical

Written by the company

Learn About Our Clinic
Meet our Care Team
TRT for Men
BHRT for Women


Defy Medial is a concierge clinic offering telemedicine health care across the country, as well as in-office services in Tampa, FL. Led by Dr. Justin Saya, our expert care team specializes in hormone restoration and integrative wellness therapies. We've guided thousands of patients to living healthier, happier lives – and we’re ready to help you.

Our services include:
• Testosterone Replacement Therapy (TRT)
• Bioidentical Hormone Replacement Therapy (BHRT)
• Sexual Health Treatments
• Erectile Dysfunction Therapies
• Thyroid Therapy
• Peptide Therapy
• Nutrition and Supplementation
• IV Infusions
• Ketamine Therapy
• Fat Loss and Weight Management
• Aesthetic Services
• PRP Injections

Feel Better with Defy Medical.

Written by the company

Convenient and customized care.
We treat the whole patient, not just one or two symptoms. Discuss your needs with an expert provider in an extended consult via telemedicine. Then order prescribed medications online with doorstep delivery.

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Invited

Great Experience!

Mike is great! He really listens to your concerns and explains everything in a detailed and thoughtful manner. Highly recommended!

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Invited

Pleasant

Pleasant, quick and efficient. Jill helped me understand my labs and shared some good insights with me.

Date of experience: July 03, 2025

Rated 5 out of 5 stars
Invited

Melissa is great!

Melissa is great! Explains everything in detail and quick to get to next steps.

Date of experience: July 03, 2025

Defy Medical logo

Reply from Defy Medical

So glad to hear it. Thank you for the thoughtful review!

Rated 5 out of 5 stars
Invited

Janel is great

Janel is great! She is always professional, listens to me, is very knowledgeable and is easy to work with.

Date of experience: July 02, 2025

Defy Medical logo

Reply from Defy Medical

We love receiving feedback like this. We are so glad you are enjoying your experience with Defy!!

Rated 5 out of 5 stars
Invited

Morgan has been amazing

Morgan has been amazing! She listens and acts. She definitely has her patients best interest!

Date of experience: July 01, 2025

Defy Medical logo

Reply from Defy Medical

We're happy to hear that you had such a positive experience with Morgan! It is wonderful to know that you feel heard and supported. Thank you for your feedback.

Rated 5 out of 5 stars
Invited

Great HRT service

The provider listened to my concerns with helpful feedback provided.

Date of experience: July 02, 2025

Defy Medical logo

Reply from Defy Medical

Thank you for sharing your positive experience with us!

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