Deals All Year Reviews 639

I was in sales and customer service my entire working career and after I retired I thought great customer service was a thing of the past but Kevin and Steve are some of the best and most knowledgeable people I have talked to they are truly interested in helping you any way they can. Give them a try and I guarantee you won't be disappointed

Date of experience: April 12, 2025

Really great owner. Was able to answer questions through text and on the phone! I got my 5 year warranty and a nice deal on my a7 iv.

Date of experience: March 07, 2025

Great support. Bought a camera via eBay and had a problem with it. Ended up driving to the store since it wasn’t too far. What a service. Steven helped me out and made Ute that I had a working camera for an upcoming trip and a warranty which will cover me now for 5 years. Customer service is excellent. Thank you so much for your support!!

Date of experience: December 05, 2024

I’ve been messing around with photography more recently and the camera I was using had an issue that needed repair. Everyone there is great, Steve was the guy that helped me get my camera fixed. He was really helpful and took care of me every step of the way to make sure I had a great working camera. Not only that, they have an awesome inventory of both vintage and modern equipment.

Date of experience: October 10, 2024

Do not order I repeat do not order online from here, I purchased a rf 85 1.2 online using affirm monthly installments. They shipped the package and then delivered it back to the original place from where it shipped. Affirm gladly solved the problem and did not hold me accountable. Do NOT pay in full money if you purchase online you will get scammed I never got the package.

Date of experience: June 25, 2024

I recently purchased a camera lens from Deals All Year. This particular lens is on backorder from every vendor including the manufacturer Nikon. However, they are available in the gray market. Generally purchasing gray market isn't a good idea, but it depends on the product. I spoke with Steven, whom if you have read any reviews about Deal All Years, is highly touted. Steven allayed my fears of purchasing a gray market lens. First, the lens is made at the same factory and to the same specs. as the others, only intended for a market other than the US. So, does it come with a Nikon warranty, no, does it come in a pretty black Nikon Z lens box, no, but it does come nicely boxed just as it would from Nikon. Nikon only offers a one year warranty. Deals All Day does too, but they sell a 5 year warranty for $299, Steven sold it to me for $149 and assured me that while Nikon won't repair the lens for me they do all of the repair work for Deals All Day. So do your own diligence but I highly recommend Deals All Day.

Date of experience: September 04, 2024

I stumbled upon Deals All Year by chance and was blown away by the reviews, so I decided to give them a shot. Called them up and Steven helped me pick the perfect camera based on my needs, budget, and photography style. We were on the phone for almost an hour, and he answered all my questions and curiosities with impressive knowledge. Saved me weeks of Googling 😂. Finally made my choice and Steven handled everything, and I got my camera the next day—from New Jersey to Texas!

The camera arrived with some awesome freebies (extra battery, wall charger, car charger). I’d recommend this store to anyone, even my mom. Couldn’t be happier with my purchase and the whole experience. Thanks, Steven!

Date of experience: June 14, 2024

Look no further for your online shopping needs! I cannot emphasize enough how outstanding Deals All Year is, particularly Steven's exceptional service. Despite the prevalent scams plaguing the online marketplace, my wife bravely purchased my birthday gift, the Sony A7RV, from them back in 2023. The apprehension was palpable given the amount we were investing, but Deals All Year shattered our doubts.

A year and a half later, my wanderlust sparked a desire for the Sony A7CR. Once again, Deals All Year emerged as the unbeatable contender in terms of pricing. Though initially concerned about a glitch in their new points system not reflecting my previous purchase, a swift email exchange with Steven put all worries to rest. His prompt response the next morning, coupled with his direct contact information, exemplified their commitment to stellar customer service. Not only did he rectify the issue swiftly, but he also managed to further slash the already great price and ensured lightning-fast 2-day shipping.

But Deals All Year's excellence extends beyond mere transactions; they empower customers with valuable insights. Steven's advice on how certain retailers engage in bait-and-switch tactics elsewhere underscored their dedication to ensuring customer satisfaction and trust. So impressed am I with their service that I'm contemplating a pilgrimage to their New York storefront, anticipating an even more enriching experience in person.

In a marketplace rife with uncertainties, Deals All Year stands tall as a beacon of reliability, with Steven at the helm, ensuring each interaction is nothing short of exceptional. Trust them with your purchases, and you'll find yourself returning time and again, buoyed by their unwavering commitment to excellence.

Date of experience: June 04, 2024

It was an absolute pleasure working with Steven to get my new Canon g7x! He is very knowledgable and was super helpful - I would definitely recommend!!

Date of experience: May 02, 2024

loved the staff and how helpful they were in finding me the right camera and my options to repair the old one. will be coming back here for any of my camera needs!

Date of experience: April 11, 2024

Amazing help and knowledge working with Steven today! Had an issue with an older camera, came in and he not only helped but gave me an extra add on! Will definitely be going back!

Date of experience: April 02, 2024

Steve was super helpful and kind with helping my put the camera on hold and with purchasing

Date of experience: April 01, 2024

Steven really helped me out by expediting the shipping for my new lens! Now I will have it in time to take pictures of seals this weekend! 🦭

Date of experience: March 20, 2024

Steven helped me today and was able to get me a canon g7x after looking hard and thinking it wouldn’t be possible to get yet. He gave me a good deal and I’m very happy I found him to help!

Date of experience: March 15, 2024

I glad to find you company.
Special Steve.
It's very kind easy to deal with Friendly.
His follow-up is amazing. Definitely. I will recommend other people.
Ask Steve.
He's a man.

Date of experience: March 14, 2024

Great working with Steve!! Helped me with a new lens for shooting products. Fixed my lens for a reasonable price and in a timely manner. I highly recommend this store for all your camera needs!

Date of experience: February 20, 2024

Got a great camera at a great price. They called me immediately after sending them an email and walked me through an issue that was due to a user error.

Date of experience: February 14, 2024

Steven was so helpful and fun. One of the best experiences I’ve had shopping. He was so knowledgeable without any pretentiousness. I feel like whether you’re a veteran or a beginner you’re going to be treated with true friendliness here.

Date of experience: January 11, 2024

Coming from a fellow photographer— my experience with Steven at Deals All Year Camera was great from start to finish! He communicated with me about the status of my lens repair often and got it back to me before the New Year. I would definitely recommend coming here for your camera needs.

Date of experience: December 27, 2023

I purchased a Sony Alpha A7 IV camera body and a Sony Lens (FE 24-70mm f/2.8 GM). This was a big purchase for me. Before spending my hard earned money, I did a lot of research, and then chose Deals All Year. What a great business. I had the pleasure of working with Steven. What a great guy. There were many phone calls and emails due to some logistical issues with shipping to Alaska. And that is an Alaska thing on my end not an issue with Deals All Year. I don't think I have ever had better customer service. Due to there being a 4 hour time difference, I know Steven was helping me well past his normal working hours. My camera and accessories arrived in perfect condition. It was packaged so well, it could have been airdropped from a Boeing 747 (without a parachute) and it wouldn't have a scratch on it. So often we don't meet real people when we are shopping online. I don't know much about Steven, but I do know he took great pride in his job. He really cared about helping me out and it showed in his wonderful customer service. He definitely went above and beyond. I look forward to doing future business with "Deals All Year". Great Experience.

Date of experience: December 07, 2023