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CUDDLY Reviews 2,225

•
TrustScore 5 out of 5

4.8

Charity
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Review summary

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the organization's dedication to helping abused animals, with many expressing gratitude for the support provided to shelters and rescues. People feel good about contributing to a cause that directly impacts the lives of animals in need, and they value the updates they receive on the animals they have helped. Consumers find the platform easy to use, and they appreciate the ability to donate directly to specific animals or purchase needed items. The company's commitment to ethical practices is evident, and reviewers trust that their donations are used responsibly. However, some reviewers have expressed concerns about the frequency of emails and the lack of updates on specific cases.

Based on reviews, created with AI

See what reviewers are saying

Rated 4 out of 5 stars
Verified

The only problem I have is with your website. I find it difficult to donate "one-time" donations. I have a recurring donation to The Bottle Brigade which I don't have to do anything more to. I was... See more

Rated 5 out of 5 stars
Verified

Any organization that cares for animals as they do, are wonderful in my book. I wish I could adopt all of the needy animals!! Instead, I give what I can. They send me updates regularly as well. Th... See more

Rated 5 out of 5 stars
Verified

You've ade possible rescues and care for all animals. I often what to help, and make a difference but I can not being retired an still working. I love what you do and wish I had more funds to always... See more

Rated 5 out of 5 stars
Verified

It is incredible all the work this platform does to create and keep a network with no-profit associations and with their veterinary locations all over the world. I am sorry I couldn’t find any loca... See more

Company details

  1. #1 of 5 best companies in Charity
  2. #1 of 2 best companies in Animal Rescue Service
  3. #66 of 253 best companies in Non-Bank Financial Service
  4. #2 of 8 best companies in Pet Adoption Service

Written by the company

CUDDLY is a for-good, for-profit organization with a mission to be the champion of animals in need. We do this by directly providing tools and resources to support animal welfare organizations worldwide. The CUDDLY platform empowers animal welfare organizations to create fundraisers and wishlists in order to raise funds and receive donated supplies for animals who desperately need help. In turn, donors from all over the world can make a difference by donating to a specific animal or organization. It is CUDDLY's mission is to help save as many animals through community, innovation, and creativity.

Guaranteed Verified Nonprofits Only

Every rescue and shelter partner is verified by Guidestar

With CUDDLY, you know exactly where your donation is going. Through our verification process with Guidestar, you can rest assured your donation is going to a verified nonprofit organization.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot
Rated 4 out of 5 stars
Verified

Computer problems.


The only problem I have is with your website. I find it difficult to donate "one-time" donations. I have a recurring donation to The Bottle Brigade which I don't have to do anything more to. I was trying to send$15.00 to Bottle Brigade to help with cost for the tiny black and white puppy. At every turn the computer pushes monthly donations and make occasional donations difficult.

Date of experience: July 04, 2025

Rated 5 out of 5 stars
Verified

Cuddly is a lifesaver....literally!

Any organization that cares for animals as they do, are wonderful in my book. I wish I could adopt all of the needy animals!! Instead, I give what I can. They send me updates regularly as well. Thanks so much to Cuddly for all that they do!!

Date of experience: June 27, 2025

Rated 5 out of 5 stars
Verified

Great charity …

I like that the support is dispersed all over the country and world, no one rescue is benefited.

Date of experience: June 27, 2025

Rated 1 out of 5 stars
Verified

Find ways to lower fees

Find ways to lower fees. It's absurd that it cost 2.99 to donate money!

Date of experience: June 26, 2025

CUDDLY logo

Reply from CUDDLY

Hello there,

Thank you for reaching out with your concerns. We truly value your feedback and take it seriously.

CUDDLY's mission is to save more animals by supporting animal welfare organizations. To achieve this, we provide a valuable system of tools, services, and fundraising expertise to our charity partners at no cost to them. However, developing, maintaining, and executing these services involves significant costs for us. We face various budgetary challenges as we strive to support our partners effectively, some of which may not be immediately apparent. These costs have recently increased across the board, further challenging our ability to sustain our operations.

While it's unfortunate to have fees, these updates allow us to maintain our commitment to offering fundraising expertise, tools, services, and marketing efforts to our partners at no charge.

Thousands of animal welfare organizations choose us each year because there's no better way to ensure a successful fundraising campaign. Our free platform, support, and services are invaluable to rescues and shelters, and helps ensure animals in need get the help they deserve.

With your generous support, CUDDLY can continue to have a significant impact on animal welfare, saving thousands of animals annually and alleviating the burden on charity workers worldwide. Please let me know if you have any additional questions and I would be happy to answer them.

Rated 5 out of 5 stars
Verified

Taking care of what is right

Reading these horrible situations - can be so overwhelming. But when victims of horrible cruelty are taken into the care of a humane facility that obviously needs financial support to continue the care - it helps you to feel you are actually helping out in your way to assist them.

Date of experience: June 23, 2025

Rated 5 out of 5 stars
Verified

RESCUES and LOVE FOR HELPLESS

You've ade possible rescues and care for all animals. I often what to help, and make a difference but I can not being retired an still working. I love what you do and wish I had more funds to always make a difference

Date of experience: June 28, 2025

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