CubeBik Reviews 185

TrustScore 4 out of 5

3.9

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

Thank you to the team for understanding the problem I had with my order. They are working diligently to correct the issue I had a I am looking forward to ordering from them again. Great products.

Rated 5 out of 5 stars
Verified

I noticed that the wrong shipping address was on my order after I submitted it. I emailed them immediately and they emailed me back very quickly and corrected it . They are very easy to do business w... See more

Company replied

Rated 1 out of 5 stars

Why would anyone buy from a company who would allow something depicting a woman of color, who's a candidate for president, bound & gagged like she's in the trunk of a car? This is a company I would ne... See more

Company replied

Rated 1 out of 5 stars
Verified

The item I ordered said est delivery between 14-17 of September. IT arrived almost a month later on 8th of October. Originally ordered 4th of September. In addition, as a product advertised and found... See more

Company replied


Company details

  1. #86 of 110 best companies in Gift Shop
  2. #17 of 21 best companies in Art Handcraft
  3. #282 of 729 best companies in Clothing Store
  4. #77 of 95 best companies in Decoration and Interior Design Store
  5. #109 of 137 best companies in Jewelry Store
  6. #2 of 2 best companies in Novelty Store

About CubeBik

Written by the company

Everyone Has Their Own Story!

CubeBik is a personalized online gift shop brand for Family, Friends, Couples, Travel & Pet Lovers. Our team specializes in creating unique & awesome designs, as well as offering a wide range of customized products: Apparel, Drinkware, Canvas, Poster, Blanket, Headwear, Pillow, Flag, Home Decoration & Living, and More... We’re here to bring the best personalized gifts and outstanding services to our happy customers!

Read more about Our Brand Story here

Contact info

3.9

Great

TrustScore 4 out of 5

185 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Great customer service.

Thank you to the team for understanding the problem I had with my order. They are working diligently to correct the issue I had a I am looking forward to ordering from them again. Great products.

Date of experience: June 11, 2025

Advertisement
Rated 5 out of 5 stars
Verified

Everything was fine

Everything was fine. Thank you.

Date of experience: May 28, 2025

CubeBik logo

Reply from CubeBik

Dear Maurizio,
We’re happy to hear that you are satisfied with the T-shirt order.
Thank you for choosing us! We truly appreciate your support and look forward to the pleasure of serving you again in the future.

Wishing you all the best,
CubeBik LLC.

Rated 5 out of 5 stars
Verified

Great shirt

Love the shirt

Date of experience: May 20, 2025

CubeBik logo

Reply from CubeBik

Dear Loyd,

We sincerely apologize for any disappointment with your order.

Our Customer Happiness Team has already reached out via email to assist you with the T-shirt. CubeBik has a replacement policy for any incorrect or defective orders, and we’re committed to resolving this for you.

We look forward to your response so we can make things right.

Best regards,
CubeBik LLC

Rated 5 out of 5 stars
Verified

Great

I was pleased with the product I received

Date of experience: May 19, 2025

CubeBik logo

Reply from CubeBik

Dear William,

We’re absolutely thrilled to hear that you love the pendant necklace.
Thank you for choosing us! We truly appreciate your support and look forward to the pleasure of serving you again in the future.

Wishing you all the best,
CubeBik LLC.

Rated 5 out of 5 stars
Verified

Extremely satisfied!!!

I noticed that the wrong shipping address was on my order after I submitted it. I emailed them immediately and they emailed me back very quickly and corrected it . They are very easy to do business with . I would recommend them to everyone. It didn’t take long to get my canvas and it’s beautiful!

Date of experience: May 08, 2025

CubeBik logo

Reply from CubeBik


Dear DSM,

Thank you for your kind words! We’re glad we could quickly assist with updating your address and that you love your canvas. Your recommendation means a lot to us!

Wishing you all the best,
CubeBik LLC.

Advertisement
Rated 5 out of 5 stars

Excellent Care and Attention

We made the order and mentioned a delivery deadline. Most companies ignore your request but Queenie corresponded immediately and discussed various options to ensure the gift arrived on time. Excellent care and attention.

Date of experience: June 04, 2025

CubeBik logo

Reply from CubeBik

Dear Adrian,

Thank you so much for your wonderful review! We’re thrilled to hear that Queenie was able to assist you promptly and ensure your gift arrived on time. At CubeBik LLC, we pride ourselves on providing excellent care and attention to every customer, and your kind words mean the world to us.

If you ever need assistance in the future, don’t hesitate to reach out. We’re always happy to help!

Best regards,
CubeBik LLC.

Rated 5 out of 5 stars
Verified

Their attire is amazing!

Their attire is amazing!! They are also very kind & quick to help?!

Date of experience: May 13, 2025

CubeBik logo

Reply from CubeBik

Dear Kristy,

We’re absolutely thrilled to hear that you love the racerback tanks
Thank you for choosing us. We truly appreciate your support and look forward to the pleasure of serving you again in the future.

Wishing you all the best,
CubeBik LLC.

Rated 5 out of 5 stars
Verified

Great

Very fast shipping. Came a week earlier than expected in time for mother's day.

Date of experience: May 08, 2025

CubeBik logo

Reply from CubeBik

Dear Mark,

We’re absolutely thrilled to hear that the mug arrived on time and we hope your Mom will love it!
Thank you for choosing us. We look forward to the pleasure of serving you again in the future.

Wishing you all the best,
CubeBik LLC.

Rated 3 out of 5 stars
Verified

The cube heart is nice

The cube heart is nice, but it isn't thick enough. I have to keep it next to something so it won't fall over. Otherwise it's beautiful.

Date of experience: March 13, 2025

CubeBik logo

Reply from CubeBik

Dear Diana,

We’re so happy to hear that the plaque arrived in good condition and that you love it!

We will share your feedback with our manufacturing team to explore the possibility of creating a thicker version in the future.

Thank you for choosing us. We truly appreciate your support and look forward to the opportunity to serve you again.

Wishing you all the best,
CubeBik LLC.

Advertisement
Rated 2 out of 5 stars
Verified

I have not received my t-shiet it's…

I have not received my t-shiet it's been 6 weeks

Date of experience: January 15, 2025

CubeBik logo

Reply from CubeBik

Dear Jannelle,

We sincerely apologize for the delayed delivery.
We've sent many emails following up regarding your package, which was delivered on Feb 17, 2025. Please check your inbox or spam folder for additional assistance.

CubeBik always strives to deliver all goods as promptly as possible; nevertheless, we are occasionally unable to control shipping carriers, and we realize how frustrating you were. Please contact us via email if you have any questions.

Best Regards,
CubeBik LLC.

Rated 5 out of 5 stars
Verified

Prompt responses and quality products

Date of experience: January 12, 2025

CubeBik logo

Reply from CubeBik

Dear Claudia,

We’re absolutely thrilled to hear that you love the hoodie, and we hope your friend will love it just as much!

Thank you for choosing us. We truly appreciate your support and look forward to the pleasure of serving you again in the future.

Wishing you all the best,
CubeBik LLC

Rated 5 out of 5 stars

Friends is the BEST show

My nephew saw this mug and he said he just had to have it. So I waited till Christmas came around and I ordered it for him. When he opened it he started smiling like crazy and saying how much he loves me. Me, my nephew and my bestfriend love the show Friends. We can recite it word for word while we're watching it. And even tho we've watched it a million times we love it and watch it every chance we get.

Date of experience: December 20, 2024

CubeBik logo

Reply from CubeBik

Hi Eternity,

We’re so thrilled to hear that your nephew loves the Friends mug! It’s wonderful that your order arrived on time, especially during the busy Christmas season.

Thank you for choosing us, and we hope to have the pleasure of serving you again soon.

Wishing you all the best,
CubeBik LLC.

Advertisement
Rated 4 out of 5 stars
Verified

When I pick my truck tale gate decal

When I pick my truck tale gate decal, It said, in stock and ready for delivery . I paid to expedite the order . Ten days later I received it !
The product was good but too late . And I didn’t get to display it .

Date of experience: October 28, 2024

Rated 4 out of 5 stars
Verified

The product is fantastic

The product is fantastic. Very easy to complete order. The only thing is I feel it took a bit too long to arrive. Other then that everything is great.

Date of experience: September 16, 2024

Advertisement
Rated 2 out of 5 stars
Verified

Shipping Blunders

I requested/purchased a Justin Trudeau Truck Tailgate Decal 13 Aug 24), but it got lost in the tracking system. I informed staff 14 days later (27 Aug 24) and they instantly reordered my request and shipped another decal with a 5% of my cost returned to my card (hasn't showed up on my card). Back on track (I thought) 17 days later both decals showed up and I was excited I opened both decals and BOTH of them were of Biden and not Justin Trudeau. I spent $82.00 on a decal of of a specific design, waited over a month just to receive a decal I didn't want. I have sent an e-mail to staff in the design section (I think) to correct the issue (again) but no comment as of yet....

Date of experience: August 13, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look