Through email, I asked a couple of questions that were not obvious to the un-initiated, and I rc'd answers back nearly immediately, on an expensive part that had a different number. Thanks kindly t... See more
Company replied
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Great communication! Excellent at helping me pick a printer that met our needs and in our price range. I was impressed with the care they took to package the printer for shipment. I would definitel... See more
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I'm building a storage server and found this company in Southern California that has a new motherboard listed. First time using them and the product will arrive in a few days. Let's hope it's all good... See more
Company replied
We were looking for a specific part that was needed to work with a cisco switch. We found it here and within a few short days after ordering, we received them. There was no hassle at the website and... See more
Company details
- #33 of 67 best companies in Computer Accessories Store
- #8 of 19 best companies in Computer Store
- #6 of 10 best companies in Electronic Parts Supplier
- #6 of 9 best companies in Hardware Accessories Store
Written by the company
CTS POINT, INC is devoted to delivering exceptional IT solutions through our online platform. Although we are based in Covina, California, our team brings a wealth of experience and expertise to the IT landscape. Our unwavering commitment to excellence fuels our mission as we serve the needs of our valued clients.
Contact info
440 N BARRANCA AVE STE 1032 , 91723, COVINA, United States
- 209-288-0443
- sales@ctspoint.com
- ctspoint.com
4.7
Excellent
46 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
Verified
Goor price. Fast Delivery.
The price was good, and the item arrived in just 2 days' time.
Date of experience: June 16, 2025
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Happy to do business with them
Happy to do business with them. Very good communication.
Date of experience: June 22, 2025
Easy to do business with
Date of experience: June 20, 2025
Verified
Very quick service and shipping
Very quick service and shipping! Very reasonable price and quality product
Date of experience: June 03, 2025
Verified
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Really thankful for CTS Point and Alan…
Really thankful for CTS Point and Alan Cole who worked with me with this order. Great company and great customer service. They really aim to please.
Date of experience: June 09, 2025
Verified
HP printer…
The representative informed me prior to shipping that the printer was refurbished. Processing time and receiving was prompt.
Date of experience: May 15, 2025
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Great Customer Service
Great communication! Excellent at helping me pick a printer that met our needs and in our price range. I was impressed with the care they took to package the printer for shipment. I would definitely buy from these guys again.
Date of experience: April 16, 2025
Reply from CTS POINT
Thank you Cindy!
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Alan and Mike stayed in touch with me…
Alan and Mike stayed in touch with me during the receipt and processing of my order. I loved their communication and I received my order promptly. I would definitely order from them again.
Date of experience: April 23, 2025
Reply from CTS POINT
Thank you Donna!
Mike was very helpful in resolving an…
Mike was very helpful in resolving an issue resolving a fraudalent online purchase of a printer
He sent me an email stating that I would get a refund
Date of experience: April 30, 2025
Reply from CTS POINT
Thank you Rob!
Ordered 2 Printers
Ordered 2 Printers: HP Officejet 9020
We received the printers quickly, within a week of ordering them. They were packed very carefully and work well; as expected.
Date of experience: April 30, 2025
Reply from CTS POINT
Thank you for your kind feedback! We appreciate your trust in us and are here if you need anything in the future.
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Reply from CTS POINT
Thank you Grace!
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Supermicro Motherboard
I'm building a storage server and found this company in Southern California that has a new motherboard listed. First time using them and the product will arrive in a few days. Let's hope it's all good.
Date of experience: April 07, 2025
Reply from CTS POINT
Thanks for choosing us for your storage server build! If you have any questions or need support, don’t hesitate to reach out. We're here to help!
Verified
They sent me a "new" printer
They sent me a "new" printer. Factory warranty expired on January 9, 2013. The print driver would not work with Windows 11 and Hewlett Packard could not send me a print driver that would work with that printer. I returned that printer, bought a new model printer, but before they received the "new" one, they sent me a refurbished printer of the same model. I declined to accept that one. They charged me a restocking fee of 32.773%.
Date of experience: March 21, 2025
Reply from CTS POINT
Hi Wayne,
We understand how disappointing it must have been to receive a product that didn’t meet your expectations. However, you never reached out to us to confirm the compatibility for windows 11 before placing the order. We have sent you a brand new printer and we tried our best to assist you in downloading the latest drivers for the printer. Later on, you agreed to send you a refurbished printer when the issue couldn't be resolved for the latest drivers. When we reached out the next day, you completely changed your mind and ordered a printer from somewhere else without letting us know. So, we lost the shipping cost twice. We could not have charged the restocking fee if there was a mistake from our side or if you would have let us know that you don't want a replacement and just want a full refund.
Please feel free to reach out to our customer support team directly at support@ctspoint.com if you have any further questions or if you'd like us to further investigate the matter.
CTS did well!
Through email, I asked a couple of questions that were not obvious to the un-initiated, and I rc'd answers back nearly immediately, on an expensive part that had a different number. Thanks kindly to Mike, who then followed up with a call (!!!) to ensure I understood what I was purchasing, and that it is the correct part!
Thanks to everyone at CTS as well! Steve Ivas, PWS, Wetland Scientist
Date of experience: March 27, 2025
Reply from CTS POINT
We truly appreciate your kind words for the team at CTS! Your satisfaction means the world to us, and we’re always here if you have any further questions or need additional assistance in the future.
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Verified
You did what you said you would in a…
You did what you said you would in a timely matter
Date of experience: March 17, 2025
Reply from CTS POINT
Thank you so much for your kind words! We’re thrilled to hear that we were able to meet your expectations and resolve the issue in a timely manner.
I was impressed with their knowledge…
I was impressed with their knowledge and excellent customer service. They promptly answered my emails. I highly recommend them.
Date of experience: March 20, 2025
Verified
I received what iI ordered
I received what I ordered, roughly on time. However I don't like being badgered to provide a review
Date of experience: March 10, 2025
Reply from CTS POINT
We truly appreciate your honesty about the review request but we’ll take your feedback into consideration and look for ways to improve this experience. We value your business and hope to continue serving you in the future!
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