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At CSM Power Bikes, we offer premium E-Bikes from top manufacturers, including Mokwheel, Rad Power Bikes, Blaupunkt, Big Cat Bikes, and more. We're driven by a vision where thrill meets sustainability. Dive into an e-bike adventure that's not only exhilarating but also eco-conscious. Each ride is a commitment to fitness, fun, and a greener planet. We also provide service and repair on both electric and standard bikes, and will service any brand. We fully assemble, adjust, and test all bikes purchased through us for free. We provide delivery and a personal service touch, all at unbeatable internet prices! Our top priority is customer service. We are a local small business owner in Northern Illinois, and provide service in Northern Illinois and Southern Wisconsin. When you call our number, you will speak with the owner.
Johnsburg, 60051, Johnsburg, United States
4.5
13 reviews
Carlos is not only knowledgeable but patient, professional, courteous and kind! His honesty is so appreciated and refreshing. I’ve recommended him and his business on Facebook groups and my personal page. I highly recommend him and will always support a small business owner. Thank you Carlos and CSM Power Bikes in Johnsburg, IL!
Date of experience: June 06, 2025
Carlos was amazing and met my husband and I on Memorial Day to help us pick out our bikes. We rode them around the neighborhood and tried different Velotric electric bikes until we chose our favorites. He matched the Memorial Day specials online and delivered the bikes to us the next day. Amazing customer Service and I totally recommend Carlos and CSM bikes!
Date of experience: May 27, 2025
Carlos is very helpful and gives great tips.
Date of experience: May 10, 2025
Reply from CSM Power Bikes
Thank you for your kind words! I am looking forward to hearing how much fun you have on your new Nomad 2's!
Friendly and knowledgeable. He runs the store out if his home which is nice because you can test ride the bikes in a quiet residential neighborhood.
Date of experience: May 08, 2025
Reply from CSM Power Bikes
Thank you for your kind words! I'm glad you had a good experience, and am here for any questions!
5 Stars!
We had a fantastic experience From start to finish, Carlos with CSM was honest, and incredibly helpful. The bikes were exactly as described—great quality, and a great value. He went above and beyond to make sure we were happy with our purchase. Highly recommend to anyone looking for a trustworthy seller and a great deal on electric bikes!
Date of experience: April 25, 2025
Reply from CSM Power Bikes
Thank you so much for the kind words! I'm so glad I could help you out, and hope your family enjoys their adventures!
A big thank you to Carlos at CSM Power Bikes for his outstanding assistance with our purchase of two Velotric Discover 2 Ebikes! We truly appreciate that he didn't charge a setup fee, unlike other stores, and made sure everything fit and felt comfortable. His attention to detail and excellent customer service made all the difference. If you're looking for great service, we highly recommend Carlos at CSM Power Bikes!
Date of experience: November 25, 2024
Reply from CSM Power Bikes
Thank you so much for your very kind review. I truly appreciate the new friendship and your business. Enjoy the bikes, I look forward to hearing how much fun you have! Carlos
Carlos was incredibly knowledgeable and helpful. Would recommend him to anyone.
Date of experience: November 29, 2024
Reply from CSM Power Bikes
Thank you so much for your kind review. Looking forward to hearing how much fun you have on the trails!
Everything was as promised !
All questions were answered !
Every concern was met !
Best price I could find !
Date of experience: November 23, 2024
Reply from CSM Power Bikes
Thank you for your kind review! I really enjoyed our discussions. I'm so happy I could answer your questions, and look forward to hearing how much you enjoy your new ride!
Carlos was helpful and very professional.
Date of experience: September 13, 2024
Reply from CSM Power Bikes
Thank you so much for the great review. I'm very happy I could help out, and hope you enjoy the bike! Best of luck with the dog training!
Great service. Carlos went above and beyond to get us ebikes that met our needs. When there was a delay in shipping and a problem with one bike as delivered, he insisted that we receive a new bike when a repair wasn't to his satisfaction.
CSM stands behind his products and provided extra accessories. GREAT company to deal with.
Date of experience: September 15, 2024
Reply from CSM Power Bikes
Thank you so much for your kind review. I'm glad you were happy with your bikes, and hope that you and your wife enjoy many long rides as we approach this beautiful fall season! We are here for any questions you may have.
CSM is an amazing company to use. You get honest and upfront service. The owner went out of his way to ensure we had the best costumer service. Personally coming to pick up the bike and allowing us to have a loaner so we could enjoy the summer with an electric bike. Although, it wasn’t an easy task he constantly battled with the bike company on our behalf! Highly recommend and will definitely use again.
Date of experience: June 01, 2024
Reply from CSM Power Bikes
Thank you so much for the kind review. I'm sorry you had to go through this experience with your bike, but glad I could be there to help. Our number one goal is an awesome customer experience; even when a bike isn't purchased from us, we are here to help!
Great sales and service - really nice people who stand behind their products.
Date of experience: June 01, 2024
Reply from CSM Power Bikes
Thank you! I'm glad you're enjoying your new bikes. We are with you on every ride!
Carlos is a very helpful guy who wanted to be absolutely sure the bike was in tip-top shape. My bike ended up being a challenge and he spent far more time than he charged me for to make sure he figured it out. Highly recommended!
Date of experience: June 06, 2024
Reply from CSM Power Bikes
Thank you so much for the kind words. I appreciated your patience and confidence as we worked through the challenges, and you were a pleasure to work with!
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