Sadly, I just received my last delivery from Crystal Classics. I started shopping in your Columbus retail stores in the early 90's. That continued to your Huntley Rd. showroom and online shopping. I... See more
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I have bought a very nice variety of whiskey tasting, red and white wine glasses, hiball glasses, DOF glasses from Crystal Classics. Every transaction over the last number of years has been flawless... See more
Actually, I thought the glasses were "highball" size when viewed online. They are smaller than anticipated. Unfortunately, when viewing items online I am finding that I never know what to expect. N... See more
I love my Villeroy & Boch platter. I had been eyeing it for some time, and then it went on sale. I purchased it immediately. I have also purchased Gorham Lady Anne crystal water glasses from Crystal C... See more
Company details
- #34 of 137 best companies in Jewelry Store
Written by the company
Crystal Classics is the largest independent retailer of Waterford Crystal and an authorized retailer of all the finest quality brands we sell. We sell only new, first quality merchandise acquired directly from the brand manufacturers. Exceptional customer service is our highest priority and paramount to our mission to help customers find the World's Finest Crystal. Our Baccarat Crystal and Lalique Crystal collections feature their renowned annual christmas ornaments, sculptures, stemware, as well as vases and bowls. Our collections are one of the most complete anywhere for our world renowned vendors. Crystal Classics also specializes in crystal lamps, and crystal chandeliers, featuring Baccarat, Lalique and Waterford chandeliers. Crystal Classics is the largest independent retailer of Waterford Crystal, Marquis by Waterford, Wedgwood, Royal Doulton, Royal Albert and Rogaska Crystal. We are Daniel Swarovski award winner and a leading retailer of Swarovski crystal collectibles, Swarovski Christmas ornaments and Swarovski jewelry. Crystal Classics is proud to carry Cashs Crystal and Cashs Jewelry. Crystal Classics is a top retailer of Orrefors and Kosta Boda as well as Lenox, kate spade, Iittala, Ralph Lauren and Moser Crystal. Crystal Classics carries quality metal, leather, wood and crystal items from Nambe, Ralph Lauren and Michael Aram. We are one of the largest retailers of Belleek China, carrying collectibles, tableware, ornaments and lamps from Ireland. Crystal Classics specializes in wine glasses and barware, tailored by famous makers like Riedel, Schott Zwiesel, Waterford, Baccarat, and Cashs to each of the varietals you enjoy the most. If you search by wine varietal, our search will list wine glass suggestions for most of the wines available. Crystal and glass products are sustainable products. Each piece of crystal is 100% recyclable with over a ton of natural resources saved for every ton of crystal recycled. Energy costs of production of glass products containing recycled crystal are significantly lower than without using recycled products. Every crystal factory loves using the recycled crystal as a portion of their mixture. When mixture contains recycled crystal, it saves about a ton of fuel for each ton of recycled crystal, creating huge effects in saving the energy. Please recycle. Every piece of crystal can be completely recycled, if you have the heart to break it. Crystal Classics is an independent small business focused on providing exceptional excellent customer service. We have knowledgeable Customer Service representatives ready to assist you via phone or email. Your shopping experience and satisfaction are very important to us. We welcome and appreciate your questions, comments and suggestions.
Contact info
6185-K Huntley Rd, 43229, Columbus, United States
- 614-430-8180
- info@crystalclassics.com
- crystalclassics.com
Replied to 3% of negative reviews
Typically replies within 24 hours
I ordered
I ordered. 16” crystal rose vase. The vase senrt wss 10”.
Date of experience: April 22, 2025
TOOK OVER 1 MONTH FOR MY ORDER TO GET…
TOOK OVER 1 MONTH FOR MY ORDER TO GET TO MY HOUSE!!!
WAY TOO LONG!!!
Date of experience: April 23, 2025
Beautiful merchandise
Delivered promptly and in excellent condition.
Date of experience: April 21, 2025
No hesitation…recommended
Good price, very quick shipping and delivery, packed well with no breakage. Thank you, will not hesitate to purchase wine glasses again. Recommended.
Date of experience: April 21, 2025
Thank you
Sadly, I just received my last delivery from Crystal Classics. I started shopping in your Columbus retail stores in the early 90's. That continued to your Huntley Rd. showroom and online shopping. I was always treated with helpfulness and kindness whether in person or on a call. I'm so sorry to see your online store closing. Best wishes to all the special people at Crystal Classics! You will be missed.
Sue Murphy
Date of experience: May 02, 2025
Love my barware
I have bought a very nice variety of whiskey tasting, red and white wine glasses, hiball glasses, DOF glasses from Crystal Classics. Every transaction over the last number of years has been flawless. I love my Reidel, Waterford, and Steuben barware. And I am VERY sorry to see Crystal Classics close down.
Date of experience: April 23, 2025
Guardian Angel
Online, packing, and shipping was truly flawless.
The product just brought smiles and hugs as a gift.
Delivery was SPOT ON!!!
I’m overwhelmed with SERVICE
Date of experience: April 24, 2025
Great overall experience!
The shipping was fast, the items arrived as described, and the store selection was great!
Date of experience: April 24, 2025
Not what I expected.
Actually, I thought the glasses were "highball" size when viewed online. They are smaller than anticipated. Unfortunately, when viewing items online I am finding that I never know what to expect.
Next time I will make a query before investing such a sum of $.
Date of experience: April 22, 2025
TELL EVERYONE TO ENJOY RETIREMENT!!!
So sorry you are closing up. Tell everyone to enjoy retirement!!!!! Great service over the years THANK YOU
Date of experience: April 23, 2025

Reply from Crystal Classics
Kudos to Crystal Classics
I originally called the Waterford company to purchase champagne flutes. As they do not offer engraving, which I specified, I was referred to Crystal Classics for the purchase and engraving. I am thrilled to have been given that recommendation. I put in an order and was given selections for type of engraving and font style. Before placing the order, fortunately, I was sent an image of the monogramming I had chosen. I decided to make a change which they immediately accommodated for me. The beautiful flutes were then delivered shortly after. Highest praise for the communication and service I received from Crystal Classics!
Date of experience: April 21, 2025
Quick delivery
Package was delivered sooner than expected, and everything in it was packed so as not to break.
Date of experience: April 23, 2025
Beautiful Products…
Always beautiful products and quick shipment. Sad to see the store is closing after so many years.
Date of experience: April 15, 2025
Excellent Service and Perfect Delivery
I love my Villeroy & Boch platter. I had been eyeing it for some time, and then it went on sale. I purchased it immediately. I have also purchased Gorham Lady Anne crystal water glasses from Crystal Classics, and they are cherished pieces. The purchase and delivery went smoothly, and everything was packed carefully.
Date of experience: April 22, 2025
I bought 6 Ridel crystal glasses they…
I bought 6 Ridel crystal glasses they arrived sooner than I expected with perfectly packaged and I will continue to buy from Crystal Classics.
Date of experience: April 22, 2025
They got my order together fast and…
They got my order together fast and received it faster than what I expected.
Date of experience: April 15, 2025
Purchasing from Crystal Classics has…
Purchasing from Crystal Classics has been a breeze, from the use of their website, to checking out, to the Fed Ex delivery.
Date of experience: April 21, 2025
Got what I wanted in good time.
Date of experience: April 22, 2025
I will miss Crystal Classics
I will miss Crystal Classics. They are my go to store for specal gifts.
Date of experience: April 22, 2025
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